---
description: Gedetailleerde beoordelingen over Zoho CRM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Zoho CRM met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [Lead management software](/directory/339/lead-management/software) > [Zoho CRM](/software/9908/zoho-crm)

# Zoho CRM

Canonical: https://www.getapp.be/software/9908/zoho-crm

Page: 1 / 280\
Volgende: [Next page](https://www.getapp.be/software/9908/zoho-crm?page=2)

> Zoho CRM is cloudgebaseerde software voor klantrelatiebeheer die bedrijven van elke omvang helpt deals slimmer, beter en sneller te sluiten. Met de oplossing kunnen bedrijven hun klanten bereiken via elk kanaal, zoals telefoon, e-mail, sociale media en livechat.
> 
> Verdict: Rated **4.3/5** by 6958 users. Top-rated for **Waarschijnlijkheid van aanbeveling**.

-----

## Quick Stats & Ratings

| Metric | Beoordelen | Detail |
| **In totaal** | **4.3/5** | 6958 Reviews |
| Gebruiksgemak | 4.2/5 | Based on overall reviews |
| Klantenondersteuning | 4.1/5 | Based on overall reviews |
| Prijs-kwaliteitverhouding | 4.3/5 | Based on overall reviews |
| Functies | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Zoho
- **Founded**: 1996

## Commercial Context

- **Beginprijs**: US$ 14,00
- **Prijsmodel**:  (Gratis proefversie)
- **Target Audience**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
- **Deployment & Platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Arabisch, Bulgaars, Chinees, Chinees, Deens, Duits, Engels, Frans, Hebreeuws, Hindi, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Kroatisch, Nederlands, Pools, Portugees, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds
- **Available Countries**: Argentinië, Armenië, Australië, Bahrein, Bangladesh, Belarus, België, Bhutan, Brazilië, Canada, Chili, China, Colombia, Cyprus, Denemarken, Duitsland, Egypte, Estland, Filipijnen, Finland and 42 more

## Functies

- A/B Testing
- AI Copilot
- AI/machine learning
- API
- Aanpasbare CTA's
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Aanstellen (van personeel)
- Activiteiten volgen
- Activiteitendashboard
- Administratie
- Afspraakplanning
- Afsprakenbeheer
- Afstemming van klanten en vastgoed
- Alerts/Escalation
- Analyse van verkooptrends
- Asset Lifecycle Management

## Integrations (70 total)

- 2iNova Practice Management Software
- ActiveCampaign
- Avaya Experience Platform
- Bedrock Data
- Box
- Dealfront
- Docusign
- Dropbox Business
- Eventbrite
- GetResponse
- Gmail
- GoTo Meeting
- Google Ads
- Google Analytics 360
- Google Calendar

... and 55 more integrations

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Lead management software](https://www.getapp.be/directory/339/lead-management/software)

## Gerelateerde categorieën

- [CRM-software](https://www.getapp.be/directory/230/crm/software)
- [Contactbeheer software](https://www.getapp.be/directory/337/contact-management/software)
- [Sales force automation software](https://www.getapp.be/directory/338/sales-force-automation/software)
- [Lead management software](https://www.getapp.be/directory/339/lead-management/software)
- [Social CRM-tools](https://www.getapp.be/directory/558/social-crm/software)

## Alternatieven

1. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (18760 reviews)
2. [HubSpot CRM](https://www.getapp.be/software/102533/hubspot-crm) — 4.5/5 (4444 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.be/software/142099/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
4. [Dynamics 365](https://www.getapp.be/software/90844/dynamics-365) — 4.4/5 (5804 reviews)
5. [EngageBay CRM](https://www.getapp.be/software/113999/engagebay-marketing) — 4.7/5 (906 reviews)

## Reviews

### "A Flexible, Powerful Tool for Streamlined Healthcare Operations" — 5.0/5

> **Mohamed** | *26 oktober 2024* | Ziekenhuis- en gezondheidszorgbranche | Recommendation rating: 10.0/10
> 
> **Pluspunten**: The customization and AI insights make it perfect for our needs, streamlining sales and support with seamless integration.
> 
> **Minpunten**: The initial setup for Zoho CRM can be time-consuming, but the extensive support and documentation help make the process manageable.
> 
> Zoho CRM has been a game-changer for us at MEDOC. Its customization, seamless integrations, and AI insights streamline our sales and customer support. Though setup takes time, the benefits to our workflow and client engagement are well worth it. Highly recommended\!

-----

### "Very Easy to Use" — 5.0/5

> **Evangeline** | *24 juli 2025* | Internet | Recommendation rating: 10.0/10
> 
> **Pluspunten**: I liked how easy it was to read the lead information and how easy it was to modify how you want it to look. The tabs to change information are easy to find and through the lead and noticeable of what the were there for.
> 
> **Minpunten**: That there was no master tab for the order the notes were. They default to the oldest first. There is a tab above the notes to change it to newest first but you have to do it in each lead.
> 
> Entering leads and setting appointments was very easy. Appointments were easy to find, see and able to links to multiple people.

-----

### "Likely not in anyone's top 10 CRMs for good reason" — 3.0/5

> **Geverifieerde reviewer** | *1 juli 2025* | Computersoftware | Recommendation rating: 1.0/10
> 
> **Pluspunten**: Zoho CRM offers powerful customization and a wide range of features. Their extensive database of direct integrations is a nice to have.
> 
> **Minpunten**: Zoho CRM feels clunky and overly complex for daily email marketing use. The UI is outdated, and key tasks like list segmentation or campaign tracking are buried in menus. Integrations often break or require workarounds. It’s powerful, but bloated and frustrating to use.
> 
> I wouldn't rank Zoho in my top 10 CRMs, and do not recommend them. It's just simply not an enjoyable experience. It's not the worst thing in the world, but it's definitely not something that will excite your marketing team.

-----

### "Our client history in the industry." — 5.0/5

> **David** | *18 december 2025* | Machine- en installatiebouw | Recommendation rating: 9.0/10
> 
> **Pluspunten**: I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales.
> 
> **Minpunten**: I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes.
> 
> The CRM of Zoho allows me to view all machines, issues, and discussions of a customer at a single location, which makes the collaboration between the support and sales smoother.

-----

### "Customize your sales and workflow." — 4.0/5

> **Bruce** | *18 april 2025* | Machine- en installatiebouw | Recommendation rating: 7.0/10
> 
> **Pluspunten**: Custom Sales management that can be applied to non tech sector business
> 
> **Minpunten**: It feels like it is in it's early stages and customizations are limited in some aspects.
> 
> We are getting there customizing to our business model. I hope to someday have the smoothest possible flow without interruptions as there are so many situations to consider.

-----

Page: 1 / 280\
Volgende: [Next page](https://www.getapp.be/software/9908/zoho-crm?page=2)

## Links

- [View on GetApp](https://www.getapp.be/software/9908/zoho-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/9908/zoho-crm> |
| de-AT | <https://www.getapp.at/software/9908/zoho-crm> |
| en | <https://www.getapp.com/customer-management-software/a/zoho-crm/> |
| en-AE | <https://www.getapp.ae/software/9908/zoho-crm> |
| en-AU | <https://www.getapp.com.au/software/9908/zoho-crm> |
| en-CA | <https://www.getapp.ca/software/9908/zoho-crm> |
| en-GB | <https://www.getapp.co.uk/software/9908/zoho-crm> |
| en-IE | <https://www.getapp.ie/software/9908/zoho-crm> |
| en-NZ | <https://www.getapp.co.nz/software/9908/zoho-crm> |
| en-SG | <https://www.getapp.sg/software/9908/zoho-crm> |
| en-ZA | <https://www.getapp.za.com/software/9908/zoho-crm> |
| es | <https://www.getapp.es/software/9908/zoho-crm> |
| es-CL | <https://www.getapp.cl/software/9908/zoho-crm> |
| es-CO | <https://www.getapp.com.co/software/9908/zoho-crm> |
| es-MX | <https://www.getapp.com.mx/software/9908/zoho-crm> |
| fr | <https://www.getapp.fr/software/9908/zoho-crm> |
| fr-BE | <https://fr.getapp.be/software/9908/zoho-crm> |
| fr-CA | <https://fr.getapp.ca/software/9908/zoho-crm> |
| nl | <https://www.getapp.nl/software/9908/zoho-crm> |
| nl-BE | <https://www.getapp.be/software/9908/zoho-crm> |
| pt | <https://www.getapp.com.br/software/9908/zoho-crm> |
| pt-PT | <https://www.getapp.pt/software/9908/zoho-crm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Beoordeel, vergelijk en evalueer software voor het kleinbedrijf. GetApp België biedt software, SaaS- en cloudapps, onafhankelijke evaluaties en reviews.","email":"info@getapp.be","url":"https://www.getapp.be/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.be/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Zoho CRM","description":"Een intelligente CRM met een AI-gestuurde Sales Assistant:\n\nZia is een door AI aangedreven verkoopassistent voor Zoho CRM. Ze helpt individuele verkopers en verkoopteams afwijkingen in het verkoopproces op te sporen voordat ze zich voordoen, geeft suggesties voor de beste tijd om contact op te nemen met een prospect en bestudeert zelfs hun verkooppatronen. Een krachtige CRM met een beetje intelligentie is wat de meeste bedrijven willen.\n\nDe eerste multichannel CRM in de branche:\n\nMaak kennis met je klanten ongeacht het medium, van telefoon tot livechat, e-mail en sociale media. Communiceer en leg contact om klanten een betere ervaring te bieden.\n\n\nKrachtige analyses die een beeld scheppen:\n\nWanneer je verschillende apps gebruikt om je gegevens op te slaan, is het essentieel dat ze met elkaar kunnen praten. Als ze niet communiceren, komen je gegevens in silo's terecht en is het vrijwel onmogelijk om een compleet beeld van je bedrijf te krijgen. Met Advanced CRM Analytics, mogelijk gemaakt door Zoho Reports, kun je je gegevens integreren en betere inzichten verkrijgen. \n\nEen schaalbare CRM met geavanceerde aanpassingsmogelijkheden:\n\nAls het om CRM-oplossingen gaat is niet elke maat geschikt voor alle bedrijven. Daarom kun je met Zoho CRM moeiteloos de interface aanpassen om te voldoen aan de specifieke eisen van je organisatie.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd6e1641-20aa-4d86-96c4-09d6ac07c156.jpeg","url":"https://www.getapp.be/software/9908/zoho-crm","@id":"https://www.getapp.be/software/9908/zoho-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.be/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6958,"ratingValue":4.3},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.be/software/9908/zoho-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Lead management software","position":2,"item":"/directory/339/lead-management/software","@type":"ListItem"},{"name":"Zoho CRM","position":3,"item":"/software/9908/zoho-crm","@type":"ListItem"}]}]}
</script>
