--- description: Gedetailleerde beoordelingen over Zoho CRM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Zoho CRM met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Lead management software](/directory/339/lead-management/software) > [Zoho CRM](/software/9908/zoho-crm) # Zoho CRM Canonical: https://www.getapp.be/software/9908/zoho-crm Pagina: 1 / 281\ Volgende: [Volgende pagina](https://www.getapp.be/software/9908/zoho-crm?page=2) > Zoho CRM is cloudgebaseerde software voor klantrelatiebeheer die bedrijven van elke omvang helpt deals slimmer, beter en sneller te sluiten. Met de oplossing kunnen bedrijven hun klanten bereiken via elk kanaal, zoals telefoon, e-mail, sociale media en livechat. > > Oordeel: score van **4.3/5** door 6982 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.3/5** | 6982 Reviews | | Gebruiksgemak | 4.2/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: US$ 14,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Bulgaars, Chinees, Chinees, Deens, Duits, Engels, Frans, Hebreeuws, Hindi, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Kroatisch, Nederlands, Pools, Portugees, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Argentinië, Armenië, Australië, Bahrein, Bangladesh, Belarus, België, Bhutan, Brazilië, Canada, Chili, China, Colombia, Cyprus, Denemarken, Duitsland, Egypte, Estland, Filipijnen, Finland en 42 meer ## Functies - A/B Testing - AI Copilot - AI/machine learning - API - Aanpasbare CTA's - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Activiteiten volgen - Activiteitendashboard - Administratie - Afspraakplanning - Afsprakenbeheer - Afstemming van klanten en vastgoed - Alerts/Escalation - Analyse van verkooptrends - Asset Lifecycle Management ## Integraties (70 in totaal) - 2iNova Practice Management Software - ActiveCampaign - Avaya Experience Platform - Bedrock Data - Box - Docusign - Dropbox Business - Eventbrite - GetResponse - Gmail - GoTo Meeting - Google Ads - Google Analytics 360 - Google Calendar - Google Drive ... en 55 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Lead management software](https://www.getapp.be/directory/339/lead-management/software) ## Gerelateerde categorieën - [CRM-software](https://www.getapp.be/directory/230/crm/software) - [Contactbeheer software](https://www.getapp.be/directory/337/contact-management/software) - [Sales force automation software](https://www.getapp.be/directory/338/sales-force-automation/software) - [Lead management software](https://www.getapp.be/directory/339/lead-management/software) - [Social CRM-tools](https://www.getapp.be/directory/558/social-crm/software) ## Alternatieven 1. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (18790 reviews) 2. [HubSpot CRM](https://www.getapp.be/software/102533/hubspot-crm) — 4.5/5 (4470 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.be/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Dynamics 365](https://www.getapp.be/software/90844/dynamics-365) — 4.4/5 (5834 reviews) 5. [Pipedrive](https://www.getapp.be/software/90507/pipedrive) — 4.5/5 (3056 reviews) ## Reviews ### "Zoho could be for you" — 5.0/5 > **Kendall** | *23 juli 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I like the fact the team at Zoho will do their best to help you worth your issues with any of their products . Lot of different products to help grow and support your business. > > **Minpunten**: you will touch base with many different reps and mangers. No dedicated team members. Wish some things was easier to setup. Maybe some type of ai can help with the speed of the setup. Pricing can be high depending on the filed or industry your business is in. Zoho health needs better explanations > > IT kinda hard to setup for small business and small team. But it still better than most tech companies ----- ### "Great crm for sales" — 5.0/5 > **Geverifieerde reviewer** | *21 januari 2026* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Great customer support for onboarding.its easy to import data.itcreally is easy on your phone. The systems tag features are great > > **Minpunten**: I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm > > Its good . fast responses on oisdues.simple guidance when u get stuck..system works well even on free tiers ----- ### "Worst User Experience - too many phonecalls" — 1.0/5 > **Andrea** | *14 mei 2025* | Schoolleiding | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: ZOHO was supposed to help me streamline a lot of my processes for my small business.The pro's for me were the price and the ALL IN ONE factor. > > **Minpunten**: Despite all the marketing claims that Zoho CRM is “easy to use” and “intuitive,” my experience—and clearly that of many others—says otherwise. I scheduled a demo - then they canceled it and rescheduled it for 7:30am - well that did not work for me. Then the phone calls started. UGH They were very intrusive. Don't they know that people do not use the phone anymore ? I am surprised they didn't try to fax me. > > The interface is overwhelming, cluttered with endless tabs and technical jargon that isn’t clearly explained. It feels more like trying to navigate a complex enterprise system than a tool meant to help small businesses streamline their processes. What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer support, this level of aggressive sales outreach is intrusive and exhausting. If you’re a small business owner looking for a simple, effective CRM, I recommend skipping the headache and exploring options like Streak CRM. It’s clean, easy to use, integrates directly with Gmail, and doesn’t require a master’s degree to figure out. Zoho might work for large organizations with dedicated tech teams, but for small businesses looking for simplicity and peace of mind, it’s just not the right fit. ----- ### "Good CRM for daily tracking, just a bit overwhelming at first" — 4.0/5 > **Harshul** | *15 april 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: What I like most about Zoho CRM is how easy it is to track contacts and deals in one place. At work I use it to follow up with leads and keep notes, and it keeps everything organised without me needing extra tools. The interface is clean and I can move around pretty fast once I got used to it. Email integration is helpful too, I can see conversations right inside the contact page. The workflows and automation save time because I don’t have to manually update every small thing. For the price, it gives a lot of features. > > **Minpunten**: Some parts of Zoho CRM feel a bit confusing at first. There are many menus and sometimes I forget where a setting is. Customization is good but can get overwhelming if you’re not used to CRMs. A few times the system felt slow when loading big lists. Email templates are okay but could be easier to design. Also the mobile app works but not as smooth as desktop, especially when updating records quickly. Customer support replies, but sometimes it takes longer than I expected. > > Overall my experience with Zoho CRM has been good. It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow. There are small issues like slow loading or too many options to learn, but nothing major that stops me from using it. For managing contacts and basic sales processes, it’s reliable and gets the job done. ----- ### "Great option if you need good functionality on a smaller budget" — 4.0/5 > **Geverifieerde reviewer** | *19 september 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: This is a great CRM option for businesses that don't have a large budget. That being said, it doesn't feel cheap and includes a lot of great features for sales and marketing teams. > > **Minpunten**: The email tool is a little basic regarding design templates - although the scheduling functionality is good. The reporting module could be improved. The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports. > > Overall I was happy with the experience of using Zoho CRM. Setting up workflows, creating custom fields and managing contacts was straightforward. ----- Pagina: 1 / 281\ Volgende: [Volgende pagina](https://www.getapp.be/software/9908/zoho-crm?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/9908/zoho-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens