--- description: Gedetailleerde beoordelingen over Re:amaze: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Re:amaze met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Re:amaze reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Kennismanagement software](/directory/257/knowledge-management/software) > [Re:amaze](/software/91771/reamaze-cloud-helpdesk) # Re:amaze Canonical: https://www.getapp.be/software/91771/reamaze-cloud-helpdesk Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/91771/reamaze-cloud-helpdesk?page=2) > Re:amaze is een webgebaseerd helpdeskplatform waarmee bedrijven op grote schaal met klanten kunnen communiceren. Multi-channel ondersteuning voor alle gesprekskanalen zoals chat, e-mail, social media en mobiel, helpt hele teams om met klanten op één lijn te blijven in een gedeelde teaminbox, zodat er niets verdwijnt. > > Oordeel: score van **4.8/5** door 53 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 53 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Reamaze - **Locatie**: San Jose, VS - **Opgericht**: 2012 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, China, Duitsland, India, Japan, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare sjablonen - Alerts/Escalation - Autoresponders - Beheer van supporttickets - Bewaking - CRM - Callcenterbeheer - Catalog Management - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Configureerbare workflow - Consumentgericht chatten in realtime - Contentbeheer - Dashboard - Documenten opslaan - E-mailbeheer ## Integraties (16 in totaal) - Adobe Commerce - BigCommerce - Facebook Business Suite - GitHub - Google Analytics 360 - Instagram - Klaviyo - Mailchimp - ShipStation - Shopify - Slack - Stripe - Twilio - WooCommerce - WordPress ... en 1 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Kennismanagement software](https://www.getapp.be/directory/257/knowledge-management/software) ## Gerelateerde categorieën - [Kennismanagement software](https://www.getapp.be/directory/257/knowledge-management/software) - [Helpdesk software en ticketsystemen](https://www.getapp.be/directory/287/help-desk-ticketing/software) - [Social CRM-tools](https://www.getapp.be/directory/558/social-crm/software) - [Live chat software](https://www.getapp.be/directory/561/live-chat/software) - [Community software](https://www.getapp.be/directory/585/online-community/software) ## Alternatieven 1. [Freshdesk](https://www.getapp.be/software/10317/freshdesk) — 4.5/5 (3409 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4072 reviews) 4. [LiveChat](https://www.getapp.be/software/8385/livechat) — 4.6/5 (1715 reviews) 5. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1754 reviews) ## Reviews ### "Perfect Fit" — 5.0/5 > **Michael** | *18 december 2019* | Administratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Reamaze does what you need it to. Easy, powerful, and effective. > > **Minpunten**: Haven't found any cons in my time of using the software. ----- ### "Great software & customer support." — 5.0/5 > **Teun** | *18 december 2019* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - the shopify integration - ability to send new emails to customers - easy to use - pergect for handling many emails with multiple people - very helpful customer support > > **Minpunten**: - Can’t really think of any, first of all I tought the price was maybe too much, however it is worth my money 100% > > Really love the shopify integration\! The ability to easily send out emails to customers in the shopify order dashboard makes our work much easier and faster. Also a very helpful and quick responding customer service who was able to help me with all my questions and suggestions. I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100%. ----- ### "We found it very useful for our small customer service team." — 4.0/5 > **Mark** | *27 februari 2018* | Detailhandel | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It is very simple and easy to use software, where you can easily manage your customer service and integrate all channels at one place. > > **Minpunten**: For small teams it works fine, but, for big teams it would be quite difficult to monitor and manage as there is no ticketing system in the software. > > We use to manage all social channels and emails through this software and it worked quite well for our small company. ----- ### "Working with Reamaze with Shopify" — 4.0/5 > **Irwin** | *18 december 2019* | Internet | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like that it allows multi-users and tracking per user. Ease of creating workflows and templates is pretty intuitive. Nice integration with shopify for all in one page data for answering email order concerns. Tried some other platforms, some more "famous" and some newer platforms and stuck with Reamaze for over 5 years. > > **Minpunten**: A little confusing between resolved and archived. Just OK when working with gmail forwards into each other's workflows and filtering. > > We can keep up with thousands of emails per month. We run from 4 to 8 shopify stores at any given time. Able to keep them separate while working them with the same procedures. Able to move staff from different accounts with minimal cross-training. ----- ### "Great Software Suite" — 5.0/5 > **Matt** | *19 december 2019* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to use, integrates well with many platforms, super easy to train new users, easy reporting > > **Minpunten**: Nothing that I can think of per se. I guess some more integrations or partners would be cool but definitely not a deal breaker. > > Great, love this support suite. I've used kayako, zen desk, Zoho, and many more and this one definitely comes out on top. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/91771/reamaze-cloud-helpdesk?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/91771/reamaze-cloud-helpdesk) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens