monday.com

I've found that Monday.com is an excellent tool for keeping track of both my own work and the work of my team. It's easy to use and provides a great deal of visibility into what everyone is working on. This has been extremely helpful in coordinating our efforts and ensuring that everyone is on track. I would highly recommend Monday.com to anyone looking for a project management solution.

The only thing I didn't like about Monday.com was that it wasn't always easy to figure out how to do specific tasks. For example, there were a few times when I wasn't sure how to add a comment or edit a task. However, the support team was always quick to help and they made it easy to learn how to use the software.

I always believe one of the usual problems you can find in project management suites is their cloned user interface. They think we all need to stay classic to understand how to use one of these tools. Monday breaks that door and launches with a fresh and new type of user interface and experience. You can find the same classic tools, but all with a new look and a new way to create flows in the same app without using external apps (for important actions).

I have to say I'm a comebacker to this tool. When Monday launched, I was there testing what they could offer, and I was very pleased with the UI and the easy way of using the tool's features. My problem was their pricing table for starters. So, after many months, I returned and checked (after being bombarded by advertising on a social network) if something was different from the beginning. It was a pleasant surprise they were still developing and changed some of the pricing tables.

This program may have a huge number of capabilities.

The tutorials were worthless. They went too fast and left out steps. I wasted hours trying to come up to speed. They had music and were very pretty. The ones I saw were by someone well versed in using the code and missed steps. After time being frustrated with the chat and then telephone support; they couldn't even make an appointment with someone to just help me get started and import my old CRM. Two of their support people didn't know how to help me started. Really? The tutorials should have been done with an expert watching new users to even show where the problems and startup issues appear. They really wrote this software for themselves not the new users. It was recommended by a consultant who didn't realize the difficulty learning the code.

I love the ease of use for most of their features. They are pretty fantastic with their Ui and Ux (Cx) and they make "Mondays" somewhat enjoyable because the Monday.com experience gives you something to look forward to (if you like organizing your work/life into neat categories, buckets, and reports).

Everyone has the case of the Mondays on Monday while using Monday.

Joking aside, this software is pretty great on the surface. It makes a lot of sense for what they are trying to accomplish and they do a great job. They have Ux down.

However, I've really struggled with Monday.com in trying to 'grow' beyond their molds and default workflows. They have a lot of enhanced features (plugins, webhooks, triggers, etc) that certainly make integration easier, but as I got further into the weeds with Monday.com their Ux and understanding of advanced needs became more shallow IMO.

To link tasks into higher order buckets (think sub tasks -> tasks/stories -> Epics -> Projects) the entire thing kinda works... kinda doesn't.

Understand what they are up against tho - they are struggling to build a tool that meets everyone's needs - I get that - and for me, it didn't always measure up in the ways that make it work for my needs.

The base/entry paywall package was already kinda more expensive then other free software (or software being offered by my org) but as I kept wanting to do more and more advanced features I found myself having to pay more and more. It became cost prohibitive for me to continue to try to make Monday.com work.