monday.com

Easy to use, easy to manage, easy to implement. Monday.com portal software has improved our communications with our customers, and is extremely intuitive. Support is there if you need it, and they are consistently improving the features. I highly recommend!

The only improvement I would suggest is that each time a member is mentioned, the task goes back to the inbox for review. For example, I use the inbox as a to-do list, but what I think is done may have more requirements. It would be nice if the follow ups showed back up on my inbox. It would also be nice to have a payment feature, but I think that may be a third party app we can include. I need to look into it.

Its incredibly easy to create a work flow or "Board", add participants and follow the progress of many tasks with ease. We can attach any supporting files or materials needed to each post and tag a specific user. Email and desktop notifications alert you on any activity and there is a web based site you can go to or the even better desktop and mobile app versions.

One of the few cons i can think of is the absence of a "repeating or scheduled task". I know there are ways around this but it seems like something that should be native to it.

Monday.com has a simple user interface that allows my geographically diverse team with varying comfort levels with technology to collaborate projects and track progress and project completion.

There is limited reporting functionality available within Monday.com. This is not necessarily an issue for my use case, but it may be an issue for some and it would be beneficial for the software to provide broader reporting options.

It looks nice, and if you are in a hypothetical use case, it looks like it will work.

This is a cleverly designed spreadsheet replacement that doesn't do much more. The ability to manage structured, relational data is virtually non-existent. I should be able to have a relationship in one place, say between an account and a sales person, or a project and a project manager, and somewhere else when I reference that account or project, I should be able to reference the project manager or sales person. But you can't do that here. To make it even crazier, you can mirror data so you can SEE it where it should be (sometimes) but you can't actually use it! The automations and other parts of the software they tout so highly don't recognize the data that is visually present. So far, everything I have tried to do with their software has been a no-go, and their support response is prompt, polite, and weak/useless. They round-robin active support issues so that even on the same issue you are starting over again with every email. This company is a mess and everyone who invested in their recent IPO has been dupped.

I loved using Monday.com with my own project management and when I was working on other teams. I can say it is just about perfect for larger teams and large projects. If I was to build a project management system it would be very similar to Monday.

Can get over complicated as it gets deeper and deeper. Sometimes things got lost because they were so deep in the project. Having subtasks is important but they need to be managed well or they get lost.