RUN Powered by ADP

I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

Easy to use and get up to speed. Simple and easy to run payroll. Love that the system reminds you when you need to run payroll. Support is also good when needed. Most questions are answered quickly. Love not having to worry about filing payroll taxes, etc. ADP does all this for you which saves a small business owner lots of time that would spent on these things.

Timekeeping app was not great and expensive compared to other payroll providers. The integration with QuickBooks is clunky and makes it hard to categorize payroll the way we need to track it for costs.

nothing!! i suggest to run away from adp asap!! no customer support at all.

they Dont comunicate with customers, the have a sales team that wont reply to emails or take for ever to reach back about key problems or issues, i was a customer for adp in the roll, platform and was changing to run from adp, all of sudden my account was terminated with no explanation what so ever, for a whole week i was trying to reach support to see where my account was, they never gave me answers nothing, that is was in implementation, reach out to that department and they said it was terminated because i didnt run payroll!! omg how can we run payroll if we where never notified that it was ready to do so!! no sense then, the only thing they can say am really sorry sir, we are sorry sir, we will have the sales person manager reach out to you then again they never do!!!

I love the HR, Payroll features the most. I also love that you can start an employee and have them update any need information remotely.

The reports can be a lot to take in and we have to add 2 payroll reports together when we do quarterly reports as some are from the previous year.