--- description: Gedetailleerde beoordelingen over Intercom: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Intercom met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Intercom reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Marketing automation software](/directory/308/marketing-automation/software) > [Intercom](/software/91379/intercom) # Intercom Canonical: https://www.getapp.be/software/91379/intercom Pagina: 1 / 47\ Volgende: [Volgende pagina](https://www.getapp.be/software/91379/intercom?page=2) > Intercom is een conversationeel relatieplatform waarmee bedrijven tijdens het gehele klantentraject conversationele, op berichten gebaseerde ervaringen kunnen leveren via één uniform platform voor verkoop-, marketing- en ondersteuningsteams. > > Oordeel: score van **4.5/5** door 1133 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 1133 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Fin - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 39,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Russisch, Spaans, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Australië, Canada, Duitsland, Frankrijk, Hongkong SAR van China, Ierland, Nederland, Nieuw-Zeeland, Singapore, Taiwan, Verenigd Koninkrijk, Verenigde Staten ## Functies - A/B Testing - AI Copilot - AI/machine learning - API - Aannemen van personeel - Aanpasbare CTA's - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Abonneebeheer - Activiteiten volgen - Activiteitendashboard - Afsprakenbeheer - Alerts/Escalation - Analyse - Analyse van klantenservices - Asynchroon leren - Autoresponders ## Integraties (100 in totaal) - 24sessions - Affogata - Aircall - Archbee - AskNicely - BHN Rewards - Belel - Bettermode - Calendly - Calixa - Campaign Monitor by Marigold - Canny - ChargeDesk - ClickUp - ConvertFlow ... en 85 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [Marketing automation software](https://www.getapp.be/directory/308/marketing-automation/software) ## Gerelateerde categorieën - [Marketing automation software](https://www.getapp.be/directory/308/marketing-automation/software) - [Customer support software](https://www.getapp.be/directory/562/customer-support/software) - [Customer engagement software](https://www.getapp.be/directory/650/customer-engagement/software) - [Customer communication management software](https://www.getapp.be/directory/1139/customer-communications-management/software) - [Knowledge Base Software](https://www.getapp.be/directory/2823/knowledge-base/software) ## Alternatieven 1. [Freshdesk](https://www.getapp.be/software/10317/freshdesk) — 4.5/5 (3425 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (18782 reviews) 3. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4079 reviews) 4. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1781 reviews) 5. [LiveChat](https://www.getapp.be/software/8385/livechat) — 4.6/5 (1723 reviews) ## Reviews ### "My overall experience using Intercom" — 5.0/5 > **Hope Sonia** | *22 maart 2025* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like the intercom's segmentation feature which enables me to divide customers base into specific groups based on their behavior, demographics, and other amazing features too like the fact I can Provide timely, personalized support to customers through Intercom's messaging platform. > > **Minpunten**: Not so user-friendly interfaces > > Intercom's unique features and benefits make it more attractive for businesses seeking to improve customer engagement, insights, and support. For me, the time I worked with a client and had to use intercom, it wasn't difficult, so highly recommend ----- ### "Nexus - the central connection" — 5.0/5 > **Roldan** | *18 december 2025* | Luchtvaart(maatschappijen) | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Reality has gone beyond my expectations. This is one of the greatest tools and truly worth the price. Our way of communicating and messaging our customers and clients has become more convenient and reliable and time saving. > > **Minpunten**: Nah\! Everything is perfect—the features, the setup, and the accessibility are things you will be delighted with. > > Magnifico\!\!\! This is all I can say. Truly amazing tools. What more can I say? It is absolutely perfect. ----- ### "Who's Talking Here" — 3.0/5 > **Rebecca** | *20 augustus 2025* | Management non-profit organisaties | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: AI does a great job picking up information to share with inquiries. We're also very happy with how it integrates with our other systems. > > **Minpunten**: You cannot turn off the auto attendant (FIN) once you join the conversation. This is VERY confusing to the inquirer. Likewise, searching with a name, email or other search word rarely pulls up previous conversations (open or closed). > > If Intercom cannot help us stop FIN from responding once we join the conversation with a live agent, I'm not sure all of the other benefits matter. ----- ### "Love Intercom and FIN is my friend\!" — 5.0/5 > **Serena** | *29 juli 2025* | Computersoftware | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The inbox is so easy to use and the AI (FIN) is fantastic and getting better. I love the rephrase AI options on conversations. It's also easy to create articles and snippets. > > **Minpunten**: It's so hard to find articles and snippets about certain aspects of our product to update them. I wish there was a message on the chat box that we could schedule to come up at a certain time on certain days. > > Overall I love using Intercom. I am customer support at our small company so I'm the one in Intercom every day Mon-Fri. It's mostly user-friendly but sometimes it's hard to find certain settings as they are everywhere. Intercom has made this a little better. ----- ### "Chief Growth Officer" — 5.0/5 > **Tomi** | *11 november 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Modern and flexible service designed for B2b SaaS companies. Very good that the platform is developing constantly. > > **Minpunten**: Pricing could be simpler; usage-based pricing is great but it can make the budgeting hard since the monthly usage. > > We have been using Intercom for years and are planning to increase the usage. We basically use Intercom for all the customer data and customer comms. ----- Pagina: 1 / 47\ Volgende: [Volgende pagina](https://www.getapp.be/software/91379/intercom?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/91379/intercom) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens