--- description: Gedetailleerde beoordelingen over Usersnap: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Usersnap met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Usersnap reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Feedback en review management software](/directory/575/feedback-and-reviews-management/software) > [Usersnap](/software/91251/usersnap) # Usersnap Canonical: https://www.getapp.be/software/91251/usersnap Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/91251/usersnap?page=2) > Stroomlijn je QA-proces door je gebruikers screenshots te laten maken van hun huidige browser-inhoud en deze te annoteren. Visuele feedback en het bijhouden van problemen maken communiceren met je team en ontwikkelaars eenvoudig. Usersnap is een foutopsporings- en feedbacktool voor elk webproject. > > Oordeel: score van **4.8/5** door 48 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 48 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Usersnap - **Locatie**: Linz, Oostenrijk - **Opgericht**: 2013 ## Commerciële context - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Duits, Engels, Frans, Hongaars, Italiaans, Japans, Koreaans, Kroatisch, Spaans, Tsjechisch, Turks - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Oostenrijk, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanpasbare vragen - Activiteitendashboard - Anonieme feedback - Antwoordbeheer - Audittrail - Backlog-beheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Beheer van problemen - Bugs/problemen opsporen - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer ## Integraties (34 in totaal) - ActiveCollab - Aha\! - Airtable - Asana - Axosoft - Basecamp - Businessmap - ClickUp - Drupal - Evernote Teams - GitHub - GitLab - Google Analytics 360 - Intercom - JIRA Service Management ... en 19 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Feedback en review management software](https://www.getapp.be/directory/575/feedback-and-reviews-management/software) ## Gerelateerde categorieën - [Feedback en review management software](https://www.getapp.be/directory/575/feedback-and-reviews-management/software) - [Bug tracking software](https://www.getapp.be/directory/1003/bug-tracking/software) - [Issue tracking software](https://www.getapp.be/directory/580/issue-tracking/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) - [360 graden feedback tools](https://www.getapp.be/directory/1007/360-degree-feedback/software) ## Alternatieven 1. [Trustpilot](https://www.getapp.be/software/113149/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.getapp.be/software/112535/birdeye) — 4.7/5 (702 reviews) 3. [Swell](https://www.getapp.be/software/118523/swell-cx) — 4.6/5 (355 reviews) 4. [Weave](https://www.getapp.be/software/121867/weave) — 4.3/5 (668 reviews) 5. [Yotpo](https://www.getapp.be/software/91286/yotpo) — 4.5/5 (375 reviews) ## Reviews ### "Finally, Usersnap is what I was looking for\!" — 5.0/5 > **Alex** | *30 juli 2019* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to use. Easy installation. User-friendly. Easy for non-tech-savvy users. The Chrome Extension works great. My clients already love it, and it's making my work easier\! > > **Minpunten**: None, so far. Maybe I would add video recording to a future version. > > At Yucalab Digital Media, we create, localize, and translate a lot of content from English to Spanish for our clients. After looking for an app/software, to make annotations on a screenshot, to review mostly websites, I finally found Usersnap. When I started my search, I thought there were a lot of similar tools that could do this work, but surprisingly, I found just a few. And let me tell you, most of them were pretty BAD. For me, finding Usersnap was a miracle, and it has already become an essential tool for the work that I'm doing. ----- ### "Awesome Tool for Bug Submission" — 5.0/5 > **Eric** | *21 maart 2019* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Easy to use widget to embed on site. - Easy to customize who sees the widget so only employees can - Makes submitting bug reports as easy as 3 clicks. - Integrations with services like Zapier allows endless posiblities. - Tools for drawing and pointing out specific areas. > > **Minpunten**: I really don't have many complaints about this tool. It's easy to use, the interface is nice and straight forward. I highly recommend this tool for any software companies who encourage bug reports from employees. ----- ### "Great Product In the Right Circumstances" — 4.0/5 > **Michael** | *16 mei 2019* | Overheidsadministratie | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Usersnap gives your customers and easy way to give you feedback about your website. It can be hard to explain via email your feedback about a visual thing such as a website. Usersnap allows someone to give us visual feedback. > > **Minpunten**: Usersnap itself is great. The biggest downside is that customers don't always use it for the purpose intended. > > Great. It does what it claims to do. I see a huge value in using it for website reviews during the design and development process; even more so than for ongoing feedback from website visitors. ----- ### "Super Easy To Use, Facilitates QA Process" — 5.0/5 > **Rachel** | *10 december 2018* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I'm a technical project manager, not a developer and I love using it. It's really faciliated our QA process. It integrates seamlessly with all of the major project management tools and works well with teams. If I ever have an issue and need to contact support, they are very responsive and helpful. > > **Minpunten**: There have been a few hiccups or features I wanted, but they seem to add the features and fix the hiccups. > > It has improved our process immensely. ----- ### "An incredibly easy and useful tool for Customer Feedback" — 5.0/5 > **David** | *25 november 2019* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I really appreciate the integrations with Slack and JIRA. Usersnap is very easy for our customers to leave feedback and using the slack integration we get alerts when new feedback is submitted. Then using the JIRA integration we can easily generate tickets and track their progress. I also love that we can communicate directly with customers using email via the Usersnap page. > > **Minpunten**: The email notifications could be better and include the comments from customers instead of requiring a click to Usersnap. Also, we haven't figured out how to get the screen capture function to work on Modal pop-ups/ > > We really get a lot of value from this tool and have improved our overall customer success workflow. Our customers love the interaction and quick replies as well. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/91251/usersnap?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/91251/usersnap) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens