--- description: Gedetailleerde beoordelingen over Usersnap: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Usersnap met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Usersnap reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Feedback en review management software](/directory/575/feedback-and-reviews-management/software) > [Usersnap](/software/91251/usersnap) # Usersnap Canonical: https://www.getapp.be/software/91251/usersnap Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/91251/usersnap?page=2) > Stroomlijn je QA-proces door je gebruikers screenshots te laten maken van hun huidige browser-inhoud en deze te annoteren. Visuele feedback en het bijhouden van problemen maken communiceren met je team en ontwikkelaars eenvoudig. Usersnap is een foutopsporings- en feedbacktool voor elk webproject. > > Oordeel: score van **4.8/5** door 48 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 48 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Usersnap - **Locatie**: Linz, Oostenrijk - **Opgericht**: 2013 ## Commerciële context - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Duits, Engels, Frans, Hongaars, Italiaans, Japans, Koreaans, Kroatisch, Spaans, Tsjechisch, Turks - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Oostenrijk, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanpasbare vragen - Activiteitendashboard - Anonieme feedback - Antwoordbeheer - Audittrail - Backlog-beheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Beheer van problemen - Bugs/problemen opsporen - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer ## Integraties (34 in totaal) - ActiveCollab - Aha\! - Airtable - Asana - Axosoft - Basecamp - Businessmap - ClickUp - Drupal - Evernote Teams - GitHub - GitLab - Google Analytics 360 - Intercom - JIRA Service Management ... en 19 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Feedback en review management software](https://www.getapp.be/directory/575/feedback-and-reviews-management/software) ## Gerelateerde categorieën - [Feedback en review management software](https://www.getapp.be/directory/575/feedback-and-reviews-management/software) - [Bug tracking software](https://www.getapp.be/directory/1003/bug-tracking/software) - [Issue tracking software](https://www.getapp.be/directory/580/issue-tracking/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) - [360 graden feedback tools](https://www.getapp.be/directory/1007/360-degree-feedback/software) ## Alternatieven 1. [Trustpilot](https://www.getapp.be/software/113149/trustpilot) — 4.5/5 (1204 reviews) 2. [Birdeye](https://www.getapp.be/software/112535/birdeye) — 4.7/5 (704 reviews) 3. [Swell](https://www.getapp.be/software/118523/swell-cx) — 4.6/5 (357 reviews) 4. [Weave](https://www.getapp.be/software/121867/weave) — 4.3/5 (669 reviews) 5. [Yotpo](https://www.getapp.be/software/91286/yotpo) — 4.5/5 (376 reviews) ## Reviews ### "Very simple and cool user feedback tool" — 5.0/5 > **Yuval** | *16 juli 2019* | Financiële dienstverlening | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Very easy to integrate into our solution and also simple and easy to customize > > **Minpunten**: Still have not grasped its full feature set. Could use better customer success team. ----- ### "An easy to use product with great results" — 5.0/5 > **Maria** | *18 november 2019* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This product helped us streamline our internal QA and UAT processes as it allowed users of all kinds of backgrounds to provide feedback on web development. We often struggle with client's resistance to use platforms for feedback, but as usersnap integrates to the staging website for review, our clients can send feedback as they encounter issues, and we benefit from knowing exactly where the issue was found. + it allows the project managers to see the progress on tickets and it is extremely simple for the developers to categorize them. > > **Minpunten**: It has been great in general\! The only parts that we could use a different feature, would be to show broken linked objects, such as a button' connection to annother page > > We loved the easy to use interface, and the project visibility it gave us ----- ### "Great Product In the Right Circumstances" — 4.0/5 > **Michael** | *16 mei 2019* | Overheidsadministratie | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Usersnap gives your customers and easy way to give you feedback about your website. It can be hard to explain via email your feedback about a visual thing such as a website. Usersnap allows someone to give us visual feedback. > > **Minpunten**: Usersnap itself is great. The biggest downside is that customers don't always use it for the purpose intended. > > Great. It does what it claims to do. I see a huge value in using it for website reviews during the design and development process; even more so than for ongoing feedback from website visitors. ----- ### "Awesome Tool for Bug Submission" — 5.0/5 > **Eric** | *21 maart 2019* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Easy to use widget to embed on site. - Easy to customize who sees the widget so only employees can - Makes submitting bug reports as easy as 3 clicks. - Integrations with services like Zapier allows endless posiblities. - Tools for drawing and pointing out specific areas. > > **Minpunten**: I really don't have many complaints about this tool. It's easy to use, the interface is nice and straight forward. I highly recommend this tool for any software companies who encourage bug reports from employees. ----- ### "Super Easy To Use, Facilitates QA Process" — 5.0/5 > **Rachel** | *10 december 2018* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I'm a technical project manager, not a developer and I love using it. It's really faciliated our QA process. It integrates seamlessly with all of the major project management tools and works well with teams. If I ever have an issue and need to contact support, they are very responsive and helpful. > > **Minpunten**: There have been a few hiccups or features I wanted, but they seem to add the features and fix the hiccups. > > It has improved our process immensely. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/91251/usersnap?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/91251/usersnap) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens