Over Booker

Versla je concurrentie met de bekroonde salon- en spa-software van Booker, het alles-in-één platform dat begrijpt dat jij je liever richt op je klanten in plaats van alle dagelijkse taken handmatig af te handelen. Booker helpt je jouw online boekingen, verkooppunten, lidmaatschaps- en loyaliteitsprogramma's te beheren, terwijl je tegelijkertijd nieuwe klanten aantrekt en ervoor zorgt dat ze terugkomen. Overal 24/7 toegang tot je Booker-account met de veilige, kosteneffectieve en handige cloudgebaseerde software van Booker.

Het platform is opgebouwd rond 5 hoofdpijlers van bedrijfsmanagement:

Aantrekken: ontvang boekingen van nieuwe klanten via je website en op partnersites, zoals Facebook, Yelp, MapQuest en meer.

Boeken: bied je klanten de vrijheid om op elk gewenst moment een afspraak te maken met online, sociale en mobiele boekingsopties.

Verkopen: beheer en optimaliseer je verkooppunten, betalingsverwerking, e-commerce en cadeaukaartverkoop, allemaal vanaf één platform.

Beheer: Neem de controle over je werknemers-, klant- en inventarisgegevens met gebruiksvriendelijke tracking- en rapportagetools.

Behouden: bouw duurzame relaties met klanten op met behulp van bewaartools die de juiste boodschap op het juiste moment leveren.


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Twijfels over Booker? Vergelijk met een populair alternatief

Booker

4,1 (970)
VS.
Meeste reviews

Beginprijs

US$ 129,00
maand
US$ 16,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

86
118

Integraties

7
49

Gebruiksgemak

4,1 (970)
4,6 (5.577)

Prijs-kwaliteitverhouding

3,9 (970)
4,7 (5.577)

Klantenservice

4,1 (970)
4,7 (5.577)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Alternatieven

Acuity Scheduling

4,8
#1 alternatief voor Booker
Acuity is software voor het 24/7 online plannen van afspraken waarmee klanten zelf online afspraken of lessen kunnen...

Schedulicity

4,4
#2 alternatief voor Booker
Schedulicity is het toonaangevende online boekingssysteem voor bedrijven die afhankelijk zijn van afspraken, lessen en...

Noterro

4,7
#3 alternatief voor Booker
SOAP Vault is praktijkbeheersoftware waarmee massagetherapeuten, chiropractors en andere grafiekgebruikers klinische...

ZENOTI

4,4
#4 alternatief voor Booker
Zenoti is een alles-in-één software voor ondernemingen die salons, spa's en kuuroorden helpt hun bedrijf te beheren en...

Reviews

Totaalscore

4,1 /5
(970)
Prijs-kwaliteitverhouding
3,9/5
Functies
3,9/5
Gebruiksgemak
4,1/5
Klantenondersteuning
4,1/5

Heb je Booker al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 970 reviews worden weergegeven
Layleth
Layleth
Totaalscore
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Fantastic experience, the software is amazing, Its very user friendly

Beoordeeld op 14/6/2018

The sofware helped our business in a great way, it has helped us expand our business that are great...

The sofware helped our business in a great way, it has helped us expand our business that are great for small studios.

Pluspunten

the system has amazing features and reports that make running your business very easy because you have inmiate access to your information and database.

Minpunten

It's a little bit hard to get the reports and see the customers previous payments and visits, but once you get the software it is easy.

Sharmila
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Booker review

Beoordeeld op 15/10/2019

I hated them and will never go back. Absolutely negligent business practices by their vendor...

I hated them and will never go back. Absolutely negligent business practices by their vendor companies.

Pluspunten

When I first signed with Booker, I liked the merchant services fees were better than Mindbody Online. Also, I liked that I locked in a significantly cheaper monthly rate as opposed to Mindbody.

Minpunten

The automatic emails at the time, could not be turned off. It didn't work with my type of business. Also, I hated the company that handled their merchant services. They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll. No one told me that canceling my services with Booker would affect the merchant services or my ability to receive deposits. Absolute jerks.

Laurie
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Booker wants you to use endless work arounds because they can't get it right

Beoordeeld op 23/11/2020

I am stuck in Booker because I have been using it since 2014. My client data base and content are...

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Do not get stuck with this software, purchase something else. They require you to do work arounds because the software does not function properly. The reporting is shite. Please do your self a favor and look else where.

I have tow spas and they are on different versions of booker. I have asked multiple times to be placed on one version or the other.

Pluspunten

It has a lot of useful features, sadly very few of them work as expected.
- membership processing
- gift certificates
- embedded special codes for marketing
- pixels for marketing
- cancellation policy implementation
- customer service availability
- appointment scheduling
- sales reporting
- freezing memberships
- mail campaigns and marketing

Minpunten

ABSOLUTELY EVERYTHING with this software requires a work around.
-I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't
- freezing members is great, but then booker charges them for ALL the months they have been frozen
- you cannot put special deals on for the holidays on gift certificates = no holiday gift certificate promos
- special codes for marketing do not auto populate for orders and cannot be found from within the order
- pixels for marketing from their marketing tools do not work
- cancellation policy is great but if the person does not have a cc on file then you cannot close the order which makes it impossible to close the drawer at the end of the night
- groups often book under the same name , booker requires you to CANCEl that appt rather than just changing the name - ridiculous
-sales reporting is not customizable, past membership reporting cannot be done. it only shows current numbers regardless of the date you enter. kind of hard to measure growth
-members may freeze their monthly billing, no benefits are accrued but when you take the freeze off it autocharges all previous unpaid months
- customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.
- the marketing tab does not load on my booker if im running from chrome.

Overwogen alternatieven

ZENOTI

Redenen om voor Booker te kiezen

Mindbody was old and clunky, I switched after only a couple months of use.

Overgestapt van

Mindbody

Redenen om over te stappen op Booker

It seemed more modern and sleek at the time. Seemed to offer better options and functionality. The customer service team was great and seemed like they would be on point. There was a time when I was referring our clients to them but had to stop because the feedback from them was so awful Choosing the Booker software was one of the worst business decisions I have ever made.
Daniel
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Software, Always Improving

Beoordeeld op 8/5/2018

Pluspunten

Booker is a great website for booking clients, and the ease of use is welcome as less time is spent booking which frees up more time to pursue more clients and to attend to current clients needs.

Minpunten

There have been some ups and downs with the software, though they do try to implement fixes as soon as they can. As with any software, or anything else, really, when one fix is applied other issues tend to crop up as things progress. Constant room for improvement.

Kristopher
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Booker Software is Awesome!

Beoordeeld op 7/5/2019

I have used Booker for the past 19 months. I haven't once wanted to look at any other software, as...

I have used Booker for the past 19 months. I haven't once wanted to look at any other software, as they have helped me fulfill my needs for my clients. I recommend them highly to any salon or spa looking to take care of the clients whole process from booking, to reminding, to following up!

Pluspunten

I like the versatility of this software. It allows me to schedule, remind, and follow up on clients appt's. I love it! Also, if I ever have issue's with the software, booker's support team is amazing to help me work through any concerns.

Minpunten

Can't think of any! It has been a very positive experience!

5 van 970 worden weergegeven Lees alle reviews

Booker - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Booker.

Booker kent de volgende prijsmodellen:

  • Vanaf: US$ 129,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

Booker heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Booker ondersteunt de volgende talen:

Engels

Booker ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Booker kan worden geïntegreerd met de volgende toepassingen:

Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter/X

Booker biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Booker.