WebEngage - Overzicht
Wat is WebEngage?
WebEngage, a tool for automating communication across a user's lifecycle and helps companies send messages via: Web Messages In-app Messages Push Notifications Emails Text Messages Browser Push notifications WebEngage's user CRM stores data from user profile(attributes) and user actions(events). It also has capabilities around deep data segmentation and personalisation using user profile data, behavioural data, lifecycle events, 3rd party data from CRM and logical constructs. Cross-device tracking helps keep communication coherent and contextual, making the experience personalised and relevant. Integration with WebEngage is a one-time job and requires minimal assistance. Once the SDKs are integrated, the data starts to flow into WebEngage, making it measurable and actionable. WebEngage also offers "Rolling Segments", meaning criteria can be defined dynamically rather than on the basis of queries. Companies can segment their audiences by: Who they are - User attributes What they do - User behaviour How they reach you - Technology they useWebEngage - Overzicht
Prijzen
Prijsopties
Pricing of an account is based on MAU (Monthly Active User) count. MAU is defined as total count of unique users interacting with any of these channels (website, mobile app, email, sms)in the last 30 days. WebEngage has custom pricing slabs for each account basis its MAU count. other details here - https://webengage.com/pricing/
WebEngage - Functies
Screenshots
WebEngage reviews
WebEngage reviews
It helped improve our sales conversion by 65%!
Our worn out hunt for THE email automation tool we wanted, ended with WebEngage
We really struggled to find an affordable automation tool for Email & SMS, that had good API support and an intuitive journey builder. WebEngage hits all the right notes for that.
It packs the punch of big automation systems like Marketo, Eloqua or Responsys. But is much cheaper and tech stack is way more startup friendly.
Post WebEngage, we have much better control over targeting when it comes to communication. By sending right content in the right context, we have seen improvements all across the funnel.
This is simply a great tool for marketing Automation.
- Customer re-targeting
- Promoting flash sales to a large TG
- Personalized communication
A platform which empowers marketing to create large scale campaigns without going to the...
Cross device, cross platform, integrated and instantaneous campaigns on customer actions.
Web-engage has capably delivered in helping us @ eXtra.com engage better with our customers.
Exceptional customer engagement capabilities
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It helped improve our sales conversion by 65%!
Pluspunten
We were on the lookout for a marketing automation tool for a couple of months when we finally found out Webengage. One of our primary criteria for the tool was the the tool needed to have integration with Segment.com. All of our data was already being passed onto Segment.com and we did not want to make another tech integration. Since Webengage had this integration, it was fairly simple to get started with Webengage.
Webengage also offered a very useful and unique feature of customer journeys. This was our second criteria which we also could find in Webengage. We automate our marketing by defining rules such as, send SMS to a user if a user has signed up but not proceeded ahead within 5 days, wait for 2 days and then send an email, if user does not click this email, send a push notification, etc. This is by far our most used feature, which nicely incorporates all other features of Webengage.
Minpunten
UI of the in-app and onsite notifications can be improved.
Some of the conditions that are set for these notifications some time do not work which leads to users being shown the same notification multiple times.
Our worn out hunt for THE email automation tool we wanted, ended with WebEngage
We really struggled to find an affordable automation tool for Email & SMS, that had good API support and an intuitive journey builder. WebEngage hits all the right notes for that.
It packs the punch of big automation systems like Marketo, Eloqua or Responsys. But is much cheaper and tech stack is way more startup friendly.
Post WebEngage, we have much better control over targeting when it comes to communication. By sending right content in the right context, we have seen improvements all across the funnel.
Pluspunten
Mapping out a user journey which everyone from techies to PMs to content writers, could understand was very important to us as a business. Most tools swung one way or the other, made for developers or made for people who didn't care about APIs. WebEngage has best of both worlds, and the most awesome journey builder I've come across as a marketeer.
Minpunten
The pricing model discourages experimentation and creates road-blocks in terms of on-boarding. For a tool which doesn't actually send emails / messages (they have integrations with all leading senders), the pricing is too steep based on number of active users / events you can send.
This is simply a great tool for marketing Automation.
- Customer re-targeting
- Promoting flash sales to a large TG
- Personalized communication
Pluspunten
- Comprehensiveness of offerings across multiple channels of communication
- Great Support team. Niket our SPOC from Webengage has been available literally 24*7 to help us with our queries
- Value for Money. Great pricing as compared to other tools in the market
A platform which empowers marketing to create large scale campaigns without going to the developer
Cross device, cross platform, integrated and instantaneous campaigns on customer actions.
Pluspunten
User journeys is the main value generator for marketing guys. Allows cross device campaign set ups with perfect ease. Integration with Segment.io also makes life easier as most of the campaigns can be event driven. Client support is awesome
Minpunten
The response time on dashboard UI is slow.
The SDK is heavy to be integrated in client. But segment integration can take care of that. Still some code review is required on the app
Web-engage has capably delivered in helping us @ eXtra.com engage better with our customers.
Exceptional customer engagement capabilities
Pluspunten
Excellent customer targeting/re-targeting capabilities.
Clear and precise dashboards and back office.
Round the clock customer support.
Quick time to market.
Minpunten
Can improve on some extended functionalities and validations on forms which inturn would help build more intuitive surveys.
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Prijzen van WebEngage
Prijzen van WebEngage
Pricing of an account is based on MAU (Monthly Active User) count. MAU is defined as total count of unique users interacting with any of these channels (website, mobile app, email, sms)in the last 30 days. WebEngage has custom pricing slabs for each account basis its MAU count. other details here - https://webengage.com/pricing/
Pricing of an account is based on MAU (Monthly Active User) count. MAU is defined as total count of unique users interacting with any of these channels (website, mobile app, email, sms)in the last 30 days. WebEngage has custom pricing slabs for each account basis its MAU count. other details here - https://webengage.com/pricing/
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WebEngage - Functies
WebEngage - Functies
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Categorieën
Categorieën
Video's en instructies
Video's en instructies
Aanvullende informatie voor WebEngage
Aanvullende informatie voor WebEngage
Voornaamste functies van WebEngage
- 3rd party integration
- AB Testing
- Advanced Custom Segmentation
- Behavioral Targeting
- Campaign Analytics & Reporting
- Cross channel campaign management
- Hyper-Personalisation
- Lead Management
- User CRM
- User Journey Designers
Pluspunten
Campaign Management
Lead Management
Segmentation
Cross channel customer journey builder
Campaign AB testing
Campaign Analytics and reporting
Advanced customer segmentation
Content personalisation
Behavioral targeting
WebEngage - Veelgestelde vragen
WebEngage - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over WebEngage.
V. Welke prijsmodellen heeft WebEngage te bieden?
WebEngage kent de volgende prijsmodellen:
Vanaf: US$ 199,00/maand
Prijsmodel: Abonnement
Gratis proef: Beschikbaar
Pricing of an account is based on MAU (Monthly Active User) count. MAU is defined as total count of unique users interacting with any of these channels (website, mobile app, email, sms)in the last 30 days. WebEngage has custom pricing slabs for each account basis its MAU count. other details here - https://webengage.com/pricing/
V. Wat zijn de voornaamste functies van WebEngage?
WebEngage biedt de volgende functies:
- 3rd party integration
- AB Testing
- Advanced Custom Segmentation
- Behavioral Targeting
- Campaign Analytics & Reporting
- Cross channel campaign management
- Hyper-Personalisation
- Lead Management
- User CRM
- User Journey Designers
V. Wat zijn de typische gebruikers van WebEngage?
WebEngage heeft de volgende typische klanten:
Grote ondernemingen, Middelgroot bedrijf
V. Welke talen worden door WebEngage ondersteund?
WebEngage ondersteunt de volgende talen:
Chinees (Vereenvoudigd), Tjechisch, Nederlands, Engels, Fins, Frans, Duits, Hebreeuws, Italiaans, Japans, Koreaans, Noors, Portugees, Russisch, Spaans, Zweeds
V. Welke prijsmodellen heeft WebEngage te bieden?
WebEngage kent de volgende prijsmodellen:
Abonnement
V. Biedt WebEngage ondersteuning voor mobiele apparaten?
We hebben geen informatie over apparaten die door WebEngage worden ondersteund
V. Met welke andere apps kan WebEngage worden geïntegreerd?
WebEngage kan worden geïntegreerd met de volgende toepassingen:
BigCommerce, Bitium, Magento, Mailchimp, Mandrill, Salesforce Marketing Cloud, SendGrid, Shopify, Twilio Communications Cloud, Wordpress
V. Welke mate van ondersteuning heeft WebEngage te bieden?
WebEngage biedt de volgende ondersteuningsopties:
Veelgestelde vragen, Online ondersteuning, Telefonische ondersteuning, Video-instructies
