
Chargebee
Over Chargebee
Chargebee is een PCI DSS niveau 1 gecertificeerd platform voor terugkerende facturering voor SaaS- en op abonnementen gebaseerde e-commercebedrijven.
Een flexibel en aanpasbaar platform dat ondersteuning biedt voor integraties met meer dan 30 toonaangevende wereldwijde betalingsgateways, zoals Stripe, Braintree en dergelijke, en alternatieve betaalmethoden zoals PayPal en Amazon Payments - zodat je het incasseren van betalingen, de facturering, e-mailmeldingen en abonnementsbeheer kunt automatiseren.
Met de realtime, bruikbare SaaS-statistieken en analytische inzichten op je dashboard kun je de economische aspecten van je op abonnementen gebaseerde bedrijf tot op eenheidsniveau begrijpen en je bedrijf met gemak stimuleren om te groeien.
Je kunt ook onbeperkte gebruikers/gebruikersrollen toevoegen met rolgebaseerde toegang, zodat je support-, verkoop- en boekhoudteams toegang hebben tot de relevante, actuele informatie over je klanten.
Met krachtige integraties, zoals Avalara, Xero, Quickbooks, Shopify, Squarespace, MailChimp, ShipStation, Refersion, Google Analytics, ChartMogul en Zapier kun je je abonnementsproducten online verkopen, gepersonaliseerde e-mails naar je abonnees sturen, je producten verzenden, verwijzingsprogramma's creëren, het gedrag van gebruikers volgen en met honderden andere web-apps integreren - en dit allemaal op één plek.
Chargebee heeft klanten in meer dan 48 landen en levert de slimste oplossing voor het beheren van je abonnementsfacturering, met een schaalbaar platform om te groeien zonder dat je je zorgen hoeft te maken over het verliezen van de controle of het ontstaan van administratieve nachtmerries.
Prijzen vanaf:
US$ 299,00/maand
- Gratis versie
- Gratis proef
- Abonnement
Klanten
- Freelancers
- Kleine bedrijven (2-50)
- Middelgrote bedrijven (51-500)
- Grote ondernemingen (500 en meer)
Implementatie
- Cloudgebaseerd
- On-premise
Prijzen vanaf:
US$ 299,00/maand
- Gratis versie
- Gratis proef
- Abonnement
Afbeeldingen








Functies
Totaal aantal functies van Chargebee: 66
Alternatieven
Odoo

Zoho Invoice

Zuora

WooCommerce

Reviews
Heb je Chargebee al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Everything is in there
Beoordeeld op 3/2/2022
Good. We used to do manual invoices separate from credit card invoices. Having a single billing...
Good. We used to do manual invoices separate from credit card invoices. Having a single billing systems improves efficiency and we have a single source of the truth with respect ti critical business KPI's.
Pluspunten
I like that we can also do quotes from the system that customers can accept and it takes them to the checkout. Huge time-save for our sales team.
Minpunten
It's hard to do price indexation to subscriptions. It generates credits and credit notes that our customers initially don't understand without us explaining it.
Antwoord van Chargebee
Thanks so much for your positive feedback Mark. We really appreciate the time you took to write such a detailed review! Your feedback enables us here at Chargebee to further develop our products and services. In addition, your review will help our future customers to make more informed purchase decisions. Please do not hesitate to share any other feedback you have in the future. Thanks again for being an advocate for Chargebee.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Chargebee experience
Beoordeeld op 27/4/2022
Pluspunten
It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect!
Minpunten
Didn't find any cons, maybe it can get confusing seen the amount of settings but there is documentation made to help you.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
My ChargeBee experience. Not great, not really bad either.
Beoordeeld op 19/10/2023
All in all, it wasn't a terrible experience, but the issues that we experienced (with some not...
All in all, it wasn't a terrible experience, but the issues that we experienced (with some not completely on ChargeBee, but shared with Microsoft) didn't allow my experience to be great either. But what I can say is that once they iron out those integration issues with Partner Center, I don't foresee having any negative experiences going forward.
Pluspunten
The best way I can summarize what I liked about ChargeBee comes down to with the amount of available features, still having a minimalistic aesthetic to it. Not a lot of unnecessary clutter that isn't useful, just all the stuff you need, and none of the stuff you don't.
Minpunten
Everything related to invoicing. Now, I will note that our issues could have just been tied to issues related to limitations with Microsoft Partner Center subscription portal integration and ChargeBee. That being said, we had constant issues with the way invoices detailed how our customers were being charged and what was being credited, leading to long conversations with my customers explaining what they were reading.
- Sector: Kleding en mode
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
A deeply regrettable & expensive experience
Beoordeeld op 16/11/2023
Our experience with Chargebee has been nothing short of a nightmare. The first implementation...
Our experience with Chargebee has been nothing short of a nightmare. The first implementation consultant we were assigned was utterly incompetent, providing no solutions and merely directing us to irrelevant API documentation. They showed no interest in understanding our use case or reviewing our documents and user flows.
During our weekly calls, I was left to fend for myself, presenting configurations that didn’t work and proposing solutions that were met with dismissive responses. It became painfully clear that this consultant, an external contractor, was more interested in passing the buck than in providing any real assistance.
Our pleas for help fell on deaf ears, with emails left unanswered for weeks on end. When we requested a new implementation consultant, we were unaware that this was merely a symptom of a larger problem: Chargebee’s complete disregard for their customers.
Our second consultant was a breath of fresh air, taking the time to understand our use case and helping us find a working solution. However, the migration package we purchased was a complete waste of money, offering little more than a suggestion to read the error messages and make the necessary changes.
Fast forward to today, and we are still grappling with an open ticket from [sensitive content hidden]. The configuration that Chargebee sold us has proven to be a complete disaster. Following an update in August, our instance has been plagued with errors, causing serious issues for our customers.
To add insult to injury, we were informed that the features of the solution we purchased nine months ago do not work together. This was news to us, as none of their documentation suggested this. Despite presenting examples of both successful and failed system operations, Chargebee has failed to provide a replicable explanation of our current configuration’s behavior.
The most alarming part of this ordeal is the frequency with which we have had to chase them for updates, only to be met with silence, followed by a call in which we are blamed for not testing the configuration properly.
Chargebee has refused to provide a written explanation of how the code should behave to this day. They have refused my ask to further go over our examples and truly understand our use case.
If you’re looking for a service that will lie to you, ignore you, and treat you like a fool, then look no further than Chargebee. Their approach to customer service and business conduct is nothing short of appalling.
Pluspunten
It is quite intuitive and easy to use.
Minpunten
The team at Chargebee has proven to be nothing short of a disaster. They treat you with utter disregard, blatantly lying to you and leaving your emails unanswered for weeks on end. When you finally manage to get a response, they lure you into a call under the pretense of prioritizing your concerns, only to leave you in the lurch once again. This vicious cycle of neglect continues unabated, while you are left to deal with the fallout of their incompetence, losing customers in the process. Their behavior is not just unprofessional, it’s downright disgraceful.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Subscription management you can rely on
Beoordeeld op 14/9/2023
Its been great to use Chargebee and we have absolutely no regrets about out decision.
Its been great to use Chargebee and we have absolutely no regrets about out decision.
Pluspunten
The system is fast and provides a great development experience.
Minpunten
The changes to the platform's product catalog means that switching to the newest version is a lot of work. As the older version is still supported, this is not a big deal however helping with the migration would be very welcome.
Overwogen alternatieven
StripeRedenen om over te stappen op Chargebee
We wanted flexibility with payment gateways and a tool dedicated to subscription management.Chargebee - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Chargebee.V. Welke prijsmodellen heeft Chargebee te bieden?
Chargebee kent de volgende prijsmodellen:
- Vanaf: US$ 299,00/maand
- Prijsmodel: Gratis versie, Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Chargebee?
Chargebee heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Chargebee ondersteund?
Chargebee ondersteunt de volgende talen:
Duits, Engels, Frans, Italiaans, Portugees, Spaans
V. Biedt Chargebee ondersteuning voor mobiele apparaten?
Chargebee ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Chargebee worden geïntegreerd?
Chargebee kan worden geïntegreerd met de volgende toepassingen:
AskNicely, Avalara, Avalara - inactive, Baremetrics, BigCommerce, Braintree, Capsule, ChartMogul, Dasheroo, Formstack Forms, Freshdesk, GetAccept, Gmail, GoCardless, Google Analytics 360, Google Contacts, Gravity Forms, Groove, Groove, HubSpot CRM, Intercom, Klaviyo, Knack, LeadDyno, Mailchimp, Mailchimp Transactional Email, Moxo, Operations Hub, PayPal, Pipedrive, ProfitWell, Quickbooks Online, ReferralCandy, Refersion, Sage Intacct, Salesforce Sales Cloud, SendPulse, ShipStation, Shopify, Slack, Smartsheet, Stripe, Tapfiliate, TaxJar, Twilio, Typeform, Worldpay, Xero, Zapier, Zendesk Suite, Zoho CRM, authorize.net
V. Welke mate van ondersteuning heeft Chargebee te bieden?
Chargebee biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Chargebee.