--- description: Gedetailleerde beoordelingen over Twilio: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Twilio met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Twilio reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [SMS-marketing software](/directory/1291/sms-marketing/software) > [Twilio](/software/90610/twilio-communications-platform) # Twilio Canonical: https://www.getapp.be/software/90610/twilio-communications-platform Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.getapp.be/software/90610/twilio-communications-platform?page=2) > Twilio biedt een krachtige API voor telefoondiensten waarmee bedrijven kunnen bellen en gebeld kunnen worden en sms-berichten kunnen verzenden en ontvangen. Met Twilio kunnen programmeurs eenvoudig verschillende communicatiemethoden integreren en bestaande vaardigheden voor webontwikkeling, bestaande code, bestaande servers, bestaande databases en bestaand karma gebruiken om deze communicatieproblemen snel en betrouwbaar op te lossen. > > Oordeel: score van **4.4/5** door 505 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.4/5** | 505 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Twilio - **Locatie**: San Francisco, VS - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 0,01 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Duits, Engels, Frans, Japans, Portugees, Spaans - **Beschikbare landen**: Argentinië, Australië, Brazilië, Canada, Chili, Colombia, Duitsland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Japan, Mexico, Nieuw-Zeeland, Oostenrijk, Singapore, Taiwan, Verenigd Koninkrijk, Verenigde Staten, Zwitserland ## Functies - API - Alerts/Escalation - Analyse - Archiveren en retentie - Audio/Video Conferencing - Automated Attendant - Automatic Outbound Dialer - Automatic call distribution (ACD) - Beller-ID - CRM - Call conferencing - Callcenterbeheer - Campagnebeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Compliancebeheer - Contactenbeheer - Controle van oproepen - Door gebeurtenissen geactiveerde acties ## Integraties (7 in totaal) - Freshdesk - Oracle Service - Salesforce Service Cloud - SugarCRM - Zapier - Zendesk Suite - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [SMS-marketing software](https://www.getapp.be/directory/1291/sms-marketing/software) ## Gerelateerde categorieën - [SMS-marketing software](https://www.getapp.be/directory/1291/sms-marketing/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) - [VoIP-software](https://www.getapp.be/directory/107/voip/software) - [Call center software](https://www.getapp.be/directory/275/call-center/software) - [IVR-software](https://www.getapp.be/directory/289/ivr/software) ## Alternatieven 1. [SlickText](https://www.getapp.be/software/111837/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.getapp.be/software/20491/ez-texting) — 4.5/5 (273 reviews) 3. [Omnisend](https://www.getapp.be/software/112199/omnisend) — 4.7/5 (836 reviews) 4. [Klaviyo](https://www.getapp.be/software/105931/klaviyo) — 4.6/5 (530 reviews) 5. [Mailchimp](https://www.getapp.be/software/8268/mailchimp) — 4.5/5 (17642 reviews) ## Reviews ### "Very useful but getting more and more expensive" — 5.0/5 > **Sebastian** | *28 juni 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like how complete it is and all the API possibilities. You can achieve so much if you know what you're doing. You can create a call center and monitor everything, including recordings. SMS marketing, ringless voicemail, etc.. > > **Minpunten**: As you scale, it gets very expensive (no discounts at all for loyalty). Zapier is losing its market share to Make, Pipedream, and Pabbly. Soon the same will happen to Twilio. > > You have to build your own interface to use the Twilio API. Or pay for a software that can use the API, which is easier and cheaper. The Twilio interface only allows you to monitor usage, create reports, billing management, and program IVR. It doesn't provide an interface for your sales team to use. ----- ### "Flexible messaging muscle that keeps us connected with customers." — 5.0/5 > **Rahman** | *28 april 2025* | Kantoorbenodigdheden | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Twilio allows us to send SMS notifications, order updates, and appointment reminders straight to our customers’ phones. I like the flexibility of the platform. It’s robust enough for us to hack it to serve what we need, such as sending a single alert or building out more advanced messaging flows for promotions. > > **Minpunten**: It’s pretty techy for beginners if you’re not tech-savvy. For us, it took a while to get the settings right and if you want more advanced options like two-way conversation or WhatsApp integration, the price can escalate rapidly. > > It’s helped us get to customers more quickly and more directly, especially when email is simply ignored. So that instant communication has increased our response to promotions and meant that our order process has been able to roll on without these big lags between everything. ----- ### "Secure and cumbersome" — 3.0/5 > **Geverifieerde reviewer** | *29 juli 2025* | Management non-profit organisaties | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: It makes the work possible, even if it is cubersome. It allows for secure access and connection to the team. > > **Minpunten**: My use was on a customized platform, and it feels very hard to navigate. I continually have to reference the help guides. And the security aspects, although necessary, require frequent and repeated logins. > > It made work that had to be secure possible, even though it feels cumbersome. For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult. ----- ### "Versatile messaging backbone for campaigns." — 5.0/5 > **Imogen R.** | *22 mei 2025* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The progammable messaging APIs from Twilio enabled us to control the flow of SMS campaigns, particularly with event reminders and time sensitive promos. It’s like having a telecom platform that was as malleable as code. > > **Minpunten**: There's a learning curve, particularly if you're not accustomed to APIs or cloud-based communication logic in general. Optimized best with some dev involvement. > > We use Twilio for automating the confirmation texts for our clients’ workshop sign-ups, feedback loops, etc. It’s allowed us to personalize our outreach efforts without scaling headcount a real game-changer for a boutique agency like ours. ----- ### "Great solution to phone campaigns" — 4.0/5 > **Josh** | *19 mei 2025* | Juridische dienstverlening | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Twilio makes it easy to configure campaigns for phone numbers and services. The approval process takes time, but works great once everything is approved. > > **Minpunten**: The configuration can be a little tedious getting the campaign and everything situated.. be prepared to configure it a couple of times. ----- Pagina: 1 / 21\ Volgende: [Volgende pagina](https://www.getapp.be/software/90610/twilio-communications-platform?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/90610/twilio-communications-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens