Bitrix24

4,2 (838)
Schrijf een review!
100% gratis toolpakket voor CRM, samenwerking en communicatie

Over Bitrix24

Bitrix24 is een gratis samenwerkingsplatform. Bitrix24 ondersteunt gebruikers door tools te bieden zoals CRM, documentbeheer, taakopgave, tijdbeheer en projectmanagement geïntegreerd in een sociale stijl omgeving met gebruikersprofielen, leuk-vinden, commentaar, chatberichten en het delen van content.

Bitrix24 biedt een praktische oplossing voor het online beheren van een bedrijf. Vanaf het inklokken aan het begin van de dag via taken, het verwerken van de verkoop en het afronden met rapportage, zijn er flexibele en precieze tools om elke stap af te handelen.

Meer dan 10 miljoen bedrijven in 186 landen vertrouwen op Bitrix24.

Bitrix24 vereenvoudigt de communicatie met sociale functies zoals leuk-vinden en opmerkingen en geautomatiseerde processen zoals meldingen, abonnementen op discussies of groepen en ondersteunde rapportage.

Dit progressieve platform combineert robuuste modules die het volledige scala aan intranetdiensten uitvoeren:
- werkgroepen (projecten) met taken, kalenders, bestanden, wiki, fotogalerij en gesprekken;
- bedrijfsdiensten zoals visuele structuur, afwezigheidstabel, taak- en werktijdrapportage, werknemersgids;
- tools voor tijdbeheer met in- en uitcheckmechanisme, dagelijkse planner en regelmatige werkrapporten;
- tijdplanningsfunctie met kalenders, evenementplanner en vergaderingsbeheerder (met synchronisatie naar Outlook en CalDAV);
- documentbibliotheken met flexibele machtigingssystemen, versiebeheer en WebDAV-ondersteuning;
- sociaal zoeken op alle systeemobjecten, inclusief geüploade documenten, taken en gebeurtenissen; Resultaten worden aangepast op toegangsrechten;
- CRM met e-mailintegratie en tools voor visuele constructie van bedrijfsprocessen.

Door deze krachtige tools in een zeer intuïtieve sociale laag te verbinden, biedt Bitrix24 een oplossing die ideaal is voor kleine bedrijven en geschikt is voor organisaties van elke omvang.


Afbeeldingen

Bitrix24 Software - 1
Bitrix24 Software - 2
Bitrix24 Software - 3
Bitrix24 Software - 4
Bitrix24 Software - 5
Bitrix24 Software - 6
Bitrix24 Software - 7
Bitrix24 Software - 8
Nog %{screenshots_count} andere bekijken
Bitrix24-video
Bitrix24 Software - 1
Bitrix24 Software - 2
Bitrix24 Software - 3
Bitrix24 Software - 4
Bitrix24 Software - 5
Bitrix24 Software - 6
Bitrix24 Software - 7
Bitrix24 Software - 8

Twijfels over Bitrix24? Vergelijk met een populair alternatief

Bitrix24

4,2 (838)
VS.
Meeste reviews

Beginprijs

US$ 61,00
maand
US$ 7,75
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

427
160

Integraties

43
20

Gebruiksgemak

3,9 (838)
4,0 (14.140)

Prijs-kwaliteitverhouding

4,2 (838)
4,3 (14.140)

Klantenservice

3,9 (838)
4,2 (14.140)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Alternatieven

Jira

4,4
#1 alternatief voor Bitrix24
JIRA is de tracker voor teams die geweldige producten plannen en ontwerpen. Miljoenen teams kiezen voor JIRA om...

CRM Analytics

4,3
#2 alternatief voor Bitrix24
Salesforce Analytics Cloud is een cloudanalyseplatform dat is ontworpen voor bedrijven van elke omvang en die organisato...

Nutshell

4,3
#3 alternatief voor Bitrix24
Nutshell CRM is een flexibele, gemakkelijk te gebruiken en onverwacht krachtige verkooptool aangedreven door eersteklas...

Maximizer CRM

4,0
#4 alternatief voor Bitrix24
Dit is niet zomaar een CRM-softwareprovider – het biedt bedrijven een bewezen concurrentievoordeel! Maximizer CRM is...

Reviews

Totaalscore

4,2 /5
(838)
Prijs-kwaliteitverhouding
4,2/5
Functies
4,2/5
Gebruiksgemak
3,9/5
Klantenondersteuning
3,9/5

Heb je Bitrix24 al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 838 reviews worden weergegeven
Zuhairah
Zuhairah
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Reliable CRM platform

Beoordeeld op 7/4/2021

We have a great experience deploying Bitrix24 as our main platform to organizing and managing our...

We have a great experience deploying Bitrix24 as our main platform to organizing and managing our customer related service. We also use the task management tools provided as our alternative task management platform and to manage my basic daily task.

Pluspunten

Bitrix24 has almost everything that a "Customer Relationship Management" needs and it is very easy to implement this platform to work flawlessly with our current system. It has a very good tool for contact management that we use to manage our employees profile, customer ticket and contact details.

Minpunten

There are some report details that are left out in the report generated that are very important for us to have a clearer analytics and insight. They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.

Huthayfa
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Bitrix24 is the best thing happened to me at work

Beoordeeld op 18/10/2023

I open my Bitrix24 account in the morning knowing that I have everything I need to make a remarkable...

I open my Bitrix24 account in the morning knowing that I have everything I need to make a remarkable progress at work.

Pluspunten

Everything about Bitrix24 is awesome. It just makes doing work easier and more productive

Minpunten

Nothinh I dislike about Bitrix24. It's a must have for any busienss .. that's how I see it

Overwogen alternatieven

Zoho CRM en Odoo

Redenen om voor Bitrix24 te kiezen

Bitrix24 gave me everything I ever dreamed to have in my work

Overgestapt van

Pipedrive en monday.com

Redenen om over te stappen op Bitrix24

Price, scalablity, and complete functionality
Ven
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Good Product but Poor Service - Definitely not located in USA

Beoordeeld op 31/1/2020

I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech...

I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.

Pluspunten

User Interface.
Easy navigation
Less Learning Curve

Minpunten

They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.

Overwogen alternatieven

HubSpot Marketing Hub en Keap

Redenen om voor Bitrix24 te kiezen

Just a better interface, but zoho support makes it all worth to be using zoho.

Overgestapt van

Zoho CRM

Redenen om over te stappen op Bitrix24

Just better user interface
Delly
Delly
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Provides comprehensive features for telemarketing

Beoordeeld op 28/1/2024

Overall, It's a great telemarketing service provider, I like it because it's not only limited to...

Overall, It's a great telemarketing service provider, I like it because it's not only limited to telemarketing but offers a variety of other services -It could be even more amazing if some improvements are made in sectors with poor performance and I might probably consider using it again in the future.

Pluspunten

Bitrix24 is one of the best telemarketing tools that I've used so far, despite a few drawbacks, I still recommend its services for the following reasons:
-It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are ideal for streamlining workflows and enhancing productivity all in one place.
-It endorses team collaboration and improves teamwork.
-It's cost-effective and I find it to be far way more affordable than some competitors
- It provides a great customer support. Bitix24 has dedicated support teams spread out across various countries including my country- a great way to serve customers.

Minpunten

Negative remarks with Bitrix24 are :
-Call volume is limited. There are limitations in the number of concurrent calls that can be handled which tremendously affects operations that require high-volume calls. For instance, we are used to making at least 700 phone calls daily.
-There is limited customization
-Call quality and reliability are highly affected by unstable internet connection, an issue we face in our country. Sometimes you're on the phone with a client and suddenly, you'll lose them due to network instability -It's mainly because of this factor that we had to switch to a different service provider.

Antwoord van Bitrix

Thank you for your detailed review and for recommending Bitrix24 despite the challenges you've faced, Delly. We're thrilled to hear that our platform has been beneficial for your telemarketing needs, enhancing productivity and teamwork while being cost-effective. Your positive remarks about our customer support are greatly appreciated. We hope to have the opportunity to serve you again in the future with an even more robust solution.

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Experience after 6 months of use Bitrix24

Beoordeeld op 10/8/2022

Bitrix24 is a CRM program that can outperform other lead management software in its class. With an...

Bitrix24 is a CRM program that can outperform other lead management software in its class. With an all-in-one CRM platform, users can develop and manage leads, manage projects, provide customer support, manage internal communications, and even construct websites.
Despite having such an extensive range of services, Bitrix24 offers incredibly cheap costs when compared to other channels, making it easier to develop a skepticism. Offering a set monthly pricing for an unlimited number of customers is also uncommon among small and medium-sized businesses.
Like media and social networks, it has an easy-to-use interface. When users register with Bitrix24 CRM, they instantly see the activity stream (Activity Stream) - this feature is similar to the interface used by Facebook. Users can upload files, events, processes and more to share with their colleagues. Finishing the project without explicit directions and being a little picky about the needed stages takes a long time.
Furthermore, the Professional package allows for an infinite number of users, allowing Bitrix24 CRM to readily handle quickly developing enterprises. However, it is not well-liked by entrepreneurs.
As a result, Bitrix24 is best suited for mid-sized businesses prepared to devote a significant amount of time in studying how the program works and educating staff on how to utilize it.
Bitrix24's disadvantage is that it requires more steps than comparable CRM platforms such as Zendesk and Freshworks, but at a significant

Pluspunten

Lead generation and management :
The lead management function of Bitrix24 gives consumers more opportunities to generate leads by using demand creation software. Content marketing, media advertising, online forms, and live chat widgets are a few examples. It assists them in identifying prospective and high-converting consumers.
Bitrix24 can also assess how many fresh leads are received and what proportion of those leads convert into paying clients.

Minpunten

Analysis of sales data
The CRM analytics solution from Bitrix24 enables customers to examine sales trends, assess lead conversion rates, and properly estimate sales. However, errors frequently occur as a result of difficulties caused by poor handling of virtual parameters.
Lead source analysis capabilities show customers which channels are producing the greatest results for them in terms of lead sourcing. Assist them in determining which marketing or advertising platforms they should prioritize. Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the reviewer's identity.
Their website, social media advertisements, physical events, and Google AdWords are all potential consumer source channels. There will always be channels that fall short of expectations.

Overwogen alternatieven

Odoo

Redenen om voor Bitrix24 te kiezen

After hearing about the integration with Bitrix24's Zendesk application, I did some investigation and discovered that Bitrix's price was significantly lower than it is now. Although several phases are more involved and need more time to teach in the firm, our utilization is somewhat better than when we were utilizing Zendesk.

Overgestapt van

Zendesk Suite

Redenen om over te stappen op Bitrix24

Because the cost is cheaper. In addition, our partners in Singapore also often use this platform and they have requested to work on it. So, during the project, we completely changed our team's old tools to fit the job.
5 van 838 worden weergegeven Lees alle reviews

Bitrix24 - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Bitrix24.

Bitrix24 kent de volgende prijsmodellen:

  • Vanaf: US$ 61,00/maand
  • Prijsmodel: Gratis versie, Abonnement
  • Gratis proef: Beschikbaar

Bitrix24 heeft de volgende typische klanten:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Bitrix24 ondersteunt de volgende talen:

Chinees, Chinees, Duits, Engels, Frans, Indonesisch, Italiaans, Japans, Pools, Portugees, Spaans, Thai, Turks, Vietnamees

Bitrix24 ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Bitrix24 kan worden geïntegreerd met de volgende toepassingen:

3CX, Apache OpenOffice, Asana, Asterisk, Azure Active Directory, Box, Braintree, Docusign, Dropbox Business, Dropbox Paper, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Docs, Google Drive, Jira, Jotform, LibreOffice, Mailchimp, Mailigen, Meta for Business, Microsoft 365, Microsoft Outlook, OneDrive, Operations Hub, PayPal, Pipedrive, Plivo, QuickBooks Online, QuickBooks Online Advanced, SendPulse, Stripe, SugarCRM, Time Doctor, UniSender, WordPress, Xero, Zadarma, Zapier, Zendesk Suite, authorize.net

Bitrix24 biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Bitrix24.