Asana

I really like that my team and I can collaborate on project and task easily. The Gantt chart let us to planning a project effectively as we can visualized the activities that related with the project. Resource space has unlimited size that we can add to the project and view which project is dependable or assign to the resource.

There are not much downside that i can thinking while operating this software. The feature is well build and really responsive with my need in completing my project and daily task. The only thing that i think that they should improve is the video tutorial, there are some of the feature that not covered by the video tutorial.

I really love that that i can manage my team task and project collaboration to be more organized and quickly tracking the project progress percentage. The timeline for the project can be set ahead of time so we won't missing the due date for the project. Repetitive daily task also one of the best feature that can be done with this software.

I need to use other solution for managing a complex project, as Asana can only handle a basic project and missing feature like project budgeting and project timeline. Some of the tools is too confusing too us, and i had abandon it completely as i can find workaround to make it work, even after contacting for a support from customer support.

What i really like with Asana that i have use is managing customer feedback and filter it to forward it the respective department. It help us to track the ticket opened by customer, and track the ticket progress either is has been taken action and can be closed.

There are not many integration that can be linked with this software. I need a integration with Github and has making a request to the developer, but still has no respond for it. It will help so much for a Information Technology staff user like me to managing the Helpdesk between Asana with our current system.