Over Insightly

Insightly is zeer populaire CRM-software voor Google- en Office 365-gebruikers die gericht is op kleine en middelgrote bedrijven. Insightly heeft wereldwijd meer dan 1,5 miljoen gebruikers en ondersteunt een reeks sectoren zoals productie, advies, media, communicatie, bouw en vele anderen.

Met Insightly is al je kritieke verkoop- en bedrijfsinformatie, zoals leads, contactpersonen, e-mails, evenementen, offertes, projecten, taken, verkoopkansen en bedrijfsrapporten, georganiseerd en beschikbaar op je apparaat. Het resultaat is dat al je teamgenoten zeer actuele klantinformatie binnen handbereik hebben, wat resulteert in betere inzichten, klantenservice en verkoop.

Insightly beseft dat elk bedrijf anders is - dus de op maat gemaakte objecten en apps stellen organisaties in staat om hun exemplaar af te stemmen op hun workflows en processen, wat zorgt voor een hoge adoptie en tevredenheid. Ook integraties zijn van cruciaal belang voor de adoptie door CRM-gebruikers, dus Insightly biedt een verscheidenheid aan aanbevolen integraties met platforms voor e-mail, documentbeheer, boekhouding en berichten.

Voor alle andere vereiste integraties biedt Insightly verschillende benaderingen, een open (en gratis) RESTful API, webhooks of Lambda om gegevenssynchronisatie mogelijk te maken.


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Twijfels over Insightly? Vergelijk met een populair alternatief

Beginprijs

US$ 29,00
maand
US$ 25,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

109
40

Integraties

129
Geen integraties gevonden

Gebruiksgemak

4,0 (642)
3,9 (315)

Prijs-kwaliteitverhouding

4,0 (642)
3,8 (315)

Klantenservice

3,8 (642)
3,9 (315)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Alternatieven

Salesforce Platform

4,3
#1 alternatief voor Insightly
Salesforce App Cloud is een platform voor het ontwikkelen van bedrijfsbrede en klantgerichte apps om gegevens op te...

DealCloud

4,5
#2 alternatief voor Insightly
DealCloud is software voor deal-, relatie- en bedrijfsbeheer die bedrijven helpt bij het beheren van processen met...

Nimble

4,4
#3 alternatief voor Insightly
Nimble is ontworpen voor het MKB en koppelt alle contactpersonen, agenda's, communicatie en sociale interacties op één...

LionDesk

4,1
#4 alternatief voor Insightly
LionDesk is een platform voor CRM-, lead- en transactiebeheer voor makelaars, teams, bemiddelaars en kredietverstrekkers...

Reviews

Totaalscore

4,0 /5
(642)
Prijs-kwaliteitverhouding
4,0/5
Functies
3,9/5
Gebruiksgemak
4,0/5
Klantenondersteuning
3,8/5

Heb je Insightly al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 642 reviews worden weergegeven
Mathew
Mathew
Totaalscore
  • Sector: Vervoer/over de weg/per spoor
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Highly customizable and advanced CRM tool with easy to navigate features.

Beoordeeld op 30/7/2019

Insightly , no doubt have been a great addition to our tools for perfect customer relation...

Insightly , no doubt have been a great addition to our tools for perfect customer relation management. We can track customers, mails and leads and project at an in-expensive subscription providing us with great and handy features.

Pluspunten

Insightly CRM has the most intimidating interface with easy to understand and quite productive features. It is a perfect tool for the customer relation for mid-size and small organizations. We can easily customize the tool in order to get it properly synchronized with our working and requirements.

Minpunten

From the initial look, it is not very much professional but rather seems to be a visually appealing tool. The integration with the other tool is also not so easy and reliable and affects the overall performance. The project collaboration tools also gives me a tough time so there needs to be some improvements required.

Antwoord van Insightly

Thanks so much for your kind note, Mathew. At Insightly we work hard to make sure our customers have a great experience with our platform and are able to build lasting relationships with their own customers. Your feedback means a world to us and inspires us to keep up the good work. Cheers, the Insightly team.

I'm more than happy to help review your integration concern. Integrations shouldn't slow the system down.

Natalie
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Insightly - We're Back Again

Beoordeeld op 8/3/2023

We love Insightly and have solved the major issue of project management as well as integration with...

We love Insightly and have solved the major issue of project management as well as integration with Quickbooks so we can have a high level overview of each project, opportunity, and where we are with the quickbooks billing. It saves us a lot of time and removes a lot of human error in our processes as well.

Pluspunten

The ease of tracking multiple types of projects and stages of the project and the visibility of each project's status. We tried Hubspot for two years and came back with Insightly as it was so much better to use.

Minpunten

The marketing function, and the products, pricebooks, and quotes could use some additional features compared to their competition. They aren't as easy to use and can be clunky at times.

Overwogen alternatieven

Salesforce Sales Cloud

Redenen om voor Insightly te kiezen

We had been with Insightly for three years, then switched to husbpot before all the new marketing features were released in Insightly. After the person left who had us make the switch to Hubspot, we went back to Insightly and questioned why we ever left.

Redenen om over te stappen op Insightly

Insightly was easier to use, we knew how it worked and our team who is not as technologically advanced was able to pick up and use the system very easily with limited training.
Dave
Dave
Totaalscore
  • Sector: Entertainment
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

HORRIBLE experience with Insightly.

Beoordeeld op 14/4/2017

We've been looking around for a new system for the past few months. Insighly has a lot of great...

We've been looking around for a new system for the past few months. Insighly has a lot of great features but we've run into way too many problems using it.

Pluspunten

* CRM and project management together in the same application

* Easy navigation between clients, leads, tasks, etc

* User-friendly interface

Minpunten

Far too many features are missing and it seems like Insightly just isn't in a hurry to make the necessary features available such as:

* Can't send HTML emails from within Insightly. It's 2016 -- HTML email has been around for a long time. It's so hard to believe that this isn't a priority for them.

* Can't PRINT any of the data from within Insightly. This is a necessary feature for our company (and I'd think for ANY company). What good can our data do for our company if it can't be printed out?

* There always seems to be some kind of bug with the Google calendar integration. Items appear as one date inside of Insightly and another date inside Google Calendar.

* Cost of service is ridiculously overpriced when compared to the basic functionality that is missing. Cost of $35/month per user means that it could cost us $350/month to migrate our team to Insightly -- we simply CAN NOT JUSTIFY SPENDING $4200 per year on a system that isn't fully functional.

* SLOW, SLOW, SLOW customer service / tech support. I reported an issue last September and I received a notification 7 months later that it has been resolved. Why do simple fixes take so long?

* They do NOT listen to what their customers want and instead choose to roll out new "features" that no one was asking for in the first place. We want HTML email and we want to be able to PRINT. Why is that so hard to do?

Jonathan
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

8- year customer still finding ways insightly can improve our efficencies

Beoordeeld op 20/10/2022

Insightly has replaced our Outlook contact lists entirely. It also manages and tracks our teams...

Insightly has replaced our Outlook contact lists entirely. It also manages and tracks our teams progress on projects, events, and programs much better than using spreadsheets or other options we looked at.

Pluspunten

CRM and contact management is fantastic. Our entire team has the mobile app and we can update info on the fly and everyone gets it at the same time. We use the Project Management tool daily to track and organize our work in a variety of areas. Pipelines ensure we don't miss any steps in our standardized processes.

Minpunten

The learning curve was steeper than we expected. With customer support's help (which has been very good) we are now in a place where the software is saving us time and continually making our work more efficient.

Redenen om over te stappen op Insightly

The seamless integration of the CRM part of the tool with with tracking our work in other areas such as projects, events, programs, workshops, etc.. in the project management part of the tool.
Nezar
Totaalscore
  • Sector: Werving en selectie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Effective and Affordable

Beoordeeld op 25/7/2019

Overall for small or medium size sales organizations, this is a great vehicle to ensure all...

Overall for small or medium size sales organizations, this is a great vehicle to ensure all opportunities are documented and tracked. Scheduling follow up ensures that communication errors are mitigated and the email templates support marketing initiatives.

Pluspunten

The software offers many free features that others charge. It is excellent for a small business on an operational budget but can easily enhance when necessary. Automated marketing email templates are effective and easy to use. The system also integrates well with other marketing products. The dashboard gives a snapshot of your sales opportunities and the user can customize.

Minpunten

Documenting phone call attempts and connects take too many steps. The Task portion is a bit complicated and again requires too many steps.

Overwogen alternatieven

Pipedrive, Nimble en Bitrix24

Redenen om over te stappen op Insightly

More enhanced features are included without additional costs.

Antwoord van Insightly

Hi Nezar,
Thank you for the feedback!!!

5 van 642 worden weergegeven Lees alle reviews

Insightly - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Insightly.

Insightly kent de volgende prijsmodellen:

  • Vanaf: US$ 29,00/maand
  • Prijsmodel: Gratis versie, Abonnement
  • Gratis proef: Beschikbaar

Insightly heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Insightly ondersteunt de volgende talen:

Engels, Frans, Portugees, Spaans

Insightly ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Insightly kan worden geïntegreerd met de volgende toepassingen:

123FormBuilder, ActiveCampaign, ActiveDEMAND, Acuity Scheduling, Aircall, AnyMeeting, Asana, Automate.io, Benchmark Email, Bidsketch, BookingSync, Box, Brevo, CallRail, Campaign Monitor by Marigold, Chargebee, Clio, ConnectWise PSA, Constant Contact, Contactually, Cyclr, Dasheroo, Debitoor, Delivra, Direct Mail, DirectIQ Email Marketing, Dotdigital, Drip, Dropbox Business, EZ Texting, Emma by Marigold, Everhour, Evernote Teams, Formstack Forms, FreeAgent, FreshBooks, Front, FullContact, GetResponse, Gmail, Google Calendar, Google Contacts, Google Drive, Google Forms, Google Workspace, Gravity Forms, Groove, Help Scout, HubSpot CRM, Hubstaff, INinbox, Ignition, Intercom, Jotform, Kanban Tool, Kantata, Keap, Kissflow Digital Workplace, Kixie PowerCall, Kustomer, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LiquidPlanner, Mad Mimi, MailUp, Mailchimp, MailerLite, Marketo Engage, Membrain, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft Power BI, Mojo Helpdesk, Myphoner, OmniFocus, OnceHub, OneDrive, Operations Hub, Outreach, PandaDoc, PersistIQ, Podio, Process Street, Proposable, Proposify, Pure Chat, QuickBooks Online, Quote Roller, Quotient, Recurly, Reply, Robly, Sage Business Cloud, Salesforce Marketing Cloud Account Engagement, SalesforceIQ, SendGrid, ServiceM8, Setmore, Shopify, Sign In Scheduling, Slack, Slemma, Stripe, SugarCRM, SupportBee, Teamwork Desk, Teamwork.com, TimeCamp, Todoist, Toky, Toodledo, TractionNext, Trello, Typeform, Wave, WebMerge, Wishpond, Wufoo, Xero, YouCanBook.me, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, Zoho Invoice, dotloop, noCRM.io

Insightly biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Insightly.