Verizon Connect Work

Software voor buitendienstbeheer voor het mkb

2,7 /5 (148 review) Schrijf een review!

Verizon Connect Work - Overzicht

Wat is Verizon Connect Work?

"Ik vind Verizon Connect WORK een zeer krachtige tool waarmee ik meer controle heb over de planning van de taken, en ook een productievere toewijzing van mijn individuele medewerkers" - Jed Stewart, JedPlumb Pty Ltd

Verizon Connect WORK geeft je ter plekke overzicht van het werk. Gebruikers vereenvoudigen hun werk door precies te weten wat hun personeel doet zonder dat ze door stapels papierwerk hoeven te graven.
• beheer je veldwerkers;
• klantbeheer;
• facturering en offertes;
• aanpasbare rapporten.

Verizon Connect Work - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Verizon Connect Work - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Australië

Media

Verizon Connect Work-video Schermopname van Verizon Connect Work: Schermopname van Verizon Connect Work: Schermopname van Verizon Connect Work: Schermopname van Verizon Connect Work: Schermopname van Verizon Connect Work: Schermopname van Verizon Connect Work:

Verizon Connect Work reviews

Verizon Connect Work reviews

Totaalscore
2,7
/
5
Uitstekend
28

Zeer goed
32

Gemiddeld
19

Slecht
10

Erg slecht
59

Prijs-kwaliteitverhouding
2,4
Functies
2,6
Gebruiksgemak
3
Klantenondersteuning
2,7
41% heeft deze app aanbevolen
Joanne S.

Verizon WORK

Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to implement and the Customer Support was beyond expectations! This program was less expensive than all other Service Programs and accomplished a lot more with regard to “real-time”, invoicing, reports, quotes, and customer follow-up. This Program has enhanced our business and the endless features Verizon WORK offers, is still being discovered and incorporated into our business plan

EXCELLENT FOR CONSOLIDATED CLIENT INFORMATION, SERVICE APPOINTMENTS & SCHEDULING, INVOICING, PROFITABILITY, AND DETAILED REPORTS!


Vertalen met Google
Jay C.

Dipping Your Toe into the Abyss of Digital Transformation

It is a phenomenal step towards a digital environment for the under served home services sector. Implementing Verizon Connect Work is a step in the right direction! At the end of the day Verizon is a telecom company and looking to upsell their products into your business.


Vertalen met Google
Joanna D.

Unkept Promises

It's a scheduling software that started on an internet base and tried to go to mobile and has failed in my opinion. They will roped us in with promises that they didn't keep. This is why we decided to leave.


Vertalen met Google
Geverifieerde reviewer

Great app

Used for 3years. Was very useful and feature full.


Vertalen met Google
Jamie D.

Product has limited capability and the customer service is some of the worst I've ever dealt...

Would not recommend this company as a work platform. From the limitations of their platform to the extent of their billing issues to the poor customer service, this is a poor provider all around.


Vertalen met Google
Joanne S.
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Verizon WORK

Beoordeeld op 31/3/2016
Bron van de reviewer: GetApp

Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to implement and the Customer Support was beyond expectations! This program was less expensive than all other Service Programs and accomplished a lot more with regard to “real-time”, invoicing, reports, quotes, and customer follow-up. This Program has enhanced our business and the endless features Verizon WORK offers, is still being discovered and incorporated into our business plan

EXCELLENT FOR CONSOLIDATED CLIENT INFORMATION, SERVICE APPOINTMENTS & SCHEDULING, INVOICING, PROFITABILITY, AND DETAILED REPORTS!

Pluspunten

• Verizon WORK gives me, as Director of Corporate Operations, essential detailed productivity reports within seconds.

• Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.

• With a click, I have reports of total revenue including breakdown of labor, parts, travel time and actual job duration.

• Our technicians are able to sell more by doing quotes instantly. This exciting, real-time “Quotes” feature allows our office to email these figures within an hour, thereby closing more sales than ever before.

• Verizon WORK has allowed us to streamline and fast-track our paperwork; one-hour tasks are now done in minutes. Verizon WORK enabled our transition from piles of paperwork to next-generation technology.

Minpunten

PRODUCT ENHANCEMENT of certain issues. Example, more than one email address, speed of program when changing on the dashboard.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Jay C.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Dipping Your Toe into the Abyss of Digital Transformation

Anders 2+ jaar lang gebruikt
Beoordeeld op 12/12/2019
Bron van de reviewer: Capterra

It is a phenomenal step towards a digital environment for the under served home services sector. Implementing Verizon Connect Work is a step in the right direction! At the end of the day Verizon is a telecom company and looking to upsell their products into your business.

Pluspunten

I love the fact that Verizon Connect focuses on the technologically under served realm of the home services market. These business's technology initiatives take a hard stop at email and spreadsheets. When implemented and used correctly, Verizon Connect Work (formerly Fleetmatics WORK) can bring to the surface revenue opportunities that business owners and stakeholders were oblivious to. Being typically their first go at new technology, Verizon Connect Work is usually welcome because of the ease of implementation and use. The technology is priced right and the ROI is enormous! The ROI stems from getting off the paper, chalkboards, notepads and alleviating lost invoices. At the end of the day the software is the home service industries first step towards digital transformation in this Fourth Industrial Revolution.

Minpunten

In response to Verizon Connect Work being described by former users as "A Starter Software" or "Technology Training Wheels", there is high churn being there are more robust softwares that encompass the entire life of a work order. With out mentioning any software company names, Verizon Connect Work's book of business is on a mass exodus to other players. To add, their is limited to zero customer support and the buying process wasn't very enjoyable.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 5.0/10

Joanna D.
Sector: Facilitaire diensten
Bedrijfsgrootte: 11-50 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Unkept Promises

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 19/2/2019
Bron van de reviewer: Capterra

It's a scheduling software that started on an internet base and tried to go to mobile and has failed in my opinion. They will roped us in with promises that they didn't keep. This is why we decided to leave.

Pluspunten

I loved how easy it was to navigate and filter to find the invoice/ticket/customer that I needed really fast. I loved how I could keep whatever information I needed with customized info boxes. Dispatching out to Employees was easy and the old App for the Techs out in the field could do many things. IT worked great on the desktop end.

Minpunten

When we 1st signed on we were promised that the program would keep track of our inventory. We are a HVAC business and we have a lot of parts to keep track of. It wasn't working great when we started and the old app was ok with it. Then they Upgraded and had a new App and they completely trashed the inventory program and didn't tell us.
Since we are located with lots of country and rural areas we were told that the app can work offline and update the main programs once it got back in data range. This has never worked properly and my Techs were calling me to update their tickets because the app wasn't working.
The New App upgrade came everything went downhill. Techs could no longer create their own jobs (and we have Techs for on-call weekends) Techs could no longer show discounts to the customers on the invoice. The app still didn't work out in rural areas. It doesn't not work very well on the Mobile end.
Everytime I had Customer service on the line they tried their best, but since everything that we as a company needed they couldn't provide we didn't want to stay with them.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 4.0/10

Geverifieerde reviewer
Sector: Detailhandel
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Great app

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 27/11/2018
Bron van de reviewer: Capterra

Used for 3years. Was very useful and feature full.

Pluspunten

It has many many functions. Full of cool features. Very useful.

Minpunten

Confusing some times. There are so many features and tools.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 5.0/10

Jamie D.
Sector: Consumentendiensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Product has limited capability and the customer service is some of the worst I've ever dealt with.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 17/11/2017
Bron van de reviewer: SoftwareAdvice

Would not recommend this company as a work platform. From the limitations of their platform to the extent of their billing issues to the poor customer service, this is a poor provider all around.

Pluspunten

Dispatch board is a decent portal for scheduling. Beyond this there has been very little positive with this program that I would recommend.

Minpunten

Used the system for 2 years. In that time, they have multiple programming issues. Including an error that took recurring jobs which were scheduled for 2 days and booked hundreds of calls for the same recurring issue months out. Resulting in thousands of calls on our schedule that needed to be removed once at a time. Took days to delete and further spent days helping their tech department to resolve the issue. Their programmer found an error in their system and did correct it but sorry about our luck for the cost and time to repair. Reimbursed us for a months service as thats all they could do. We have had numerous billing errors over the past two years and getting any resolution from them takes a minimum of 6 calls in my experience. Nobody is capable of making any decision regarding assisting a customer. We notified them that we were cancelling the contract with 90 days notice (60 required) and got confirmation of this. 2 weeks later I inquired as to the cancellation and was told nothing was in the system. Cancelled again following their process. Found out again that this hadn't been done. Wanted to lock me into another year of payment.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Gebruikersaanbeveling
6,2/10
Gebaseerd op 148 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
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Prijzen van Verizon Connect Work

Prijzen van Verizon Connect Work

Vanaf
N/A
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
2,4/5
Gebaseerd op 148 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Verizon Connect Work - Functies

Verizon Connect Work - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Auditing
Audittrail
Automatische meldingen
Bewaking
Compliancebeheer
Documentbeheer
Documenten opslaan
Factureren
Gegevens importeren en exporteren
Integratie van derden
Rapportage en statistieken
Realtime gegevens
Realtime rapportage
Voorraad bijhouden
Voorraadbeheer
Workflowbeheer
Functies
2,6/5
Gebaseerd op 148 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Verizon Connect Work - Veelgestelde vragen

Verizon Connect Work - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Verizon Connect Work.

V. Welke prijsmodellen heeft Verizon Connect Work te bieden?

Verizon Connect Work kent de volgende prijsmodellen:

Prijsmodel: Abonnement

Gratis proef: Niet beschikbaar

V. Wat zijn de voornaamste functies van Verizon Connect Work?

We hebben geen informatie over functies van Verizon Connect Work

V. Wat zijn de typische gebruikers van Verizon Connect Work?

Verizon Connect Work heeft de volgende typische klanten:

Klein bedrijf, Middelgroot bedrijf

V. Welke talen worden door Verizon Connect Work ondersteund?

We hebben geen informatie over talen die door Verizon Connect Work worden ondersteund

V. Welke prijsmodellen heeft Verizon Connect Work te bieden?

Verizon Connect Work kent de volgende prijsmodellen:

Abonnement

V. Biedt Verizon Connect Work ondersteuning voor mobiele apparaten?

Verizon Connect Work ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Verizon Connect Work worden geïntegreerd?

Verizon Connect Work kan worden geïntegreerd met de volgende toepassingen:

KashFlow, MYOB Essentials, MYOB Essentials, QuickBooks Online, QuickBooks Online Advanced, ServMan, Stripe, Xero, Xero

V. Welke mate van ondersteuning heeft Verizon Connect Work te bieden?

Verizon Connect Work biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies