Kickserv
Over Kickserv
Gebouwd en vertrouwd door duizenden serviceprofessionals. Kickserv biedt compleet taakbeheer en customer relationship management (CRM), planning, schattingen, mobiele toegang, facturering, verzending en meer. Kickserv synchroniseert ook met QuickBooks Desktop en Online en Xero, zodat gebruikers geen dubbele invoer hoeven te doen en tijd en geld kunnen besparen.
Kickserv is ontworpen voor loodgieters, HVAC, computerreparateurs, elektriciens, klusjesmannen, tapijtreiniging, landschapsarchitectuur en gazononderhoud, schoonmaakservice, ongediertebestrijding en nog veel meer sectoren. Kickserv helpt bij het beheren van biedingen en schattingen, taken, planning, dispatch, facturering en taken met een gedeelde online agenda waar je taken kunt voltooien. Als je Quickbooks gebruikt, heeft dit platform een naadloze tweerichtingsintegratie zonder dubbele invoer.
Gebruikers kunnen in één oogopslag zien hoe hun bedrijf presteert. Met Kickserv zijn leads, taken en facturen allemaal onder handbereik van de gebruiker. Dankzij de geautomatiseerde statussen van Kickserv kunnen gebruikers eenvoudig al hun werk bijhouden. Van het sluiten van een lead en het beheren van een team tot het innen van betalingen van klanten, Kickserv helpt bedrijven soepel te draaien met tools die het hele team gemakkelijk kan gebruiken.
Afbeeldingen
Twijfels over Kickserv?
Vergelijk met een populair alternatief
Kickserv
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Sage 300 Construction and Real Estate
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Reviews
Heb je Kickserv al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Get your DISPTACH house in order
Beoordeeld op 1/3/2019
We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very...
We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very frustrated in the beginning but now have become a believer that THIS IS a great program for our growing business. I am looking forward to see which upgrades are coming for 2019. (Allow techs to search for specific job numbers in the field, colors change as job phases are uploaded with new people assigned to same job, adding the use of our standard quote forms, time sheet management)
Pluspunten
Able to track all incoming calls with a glance at calendar screen. See every tech (color coded) daily, weekly and monthly. Track days off, vacations, in a glance, with customer on the phone!
Minpunten
Still no way to automatically change color coding as each phase of a project is completed and we need to add different tradesmen to the job. We have to "open" each job BEFORE we schedule a tech to see if he/she is already assigned to an ongoing job.
Antwoord van KickServ
Hello Cyndi,
Many thanks for the abundance of positive feedback. And as always the suggestions to make our product better and more user friendly is what we thrive on here.
To quickly gather what jobs a technician or tradesman is on go directly to our Jobs index page and use the "assign to" filter.
Ping me back from within the app if you'd like to discuss this idea further. We are here to help.
- Sector: Bouw
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The best software for new or mid size businesses
Beoordeeld op 14/12/2022
I love it. I would recommend to everyone! Very good software.
I love it. I would recommend to everyone! Very good software.
Pluspunten
Customer service is the best whenever you need help they are here for you. Easy to manage and very helpful everywhere (office, on a field)
Minpunten
Some features they are on PC but not on mobile.
Overwogen alternatieven
FieldEdge Flat Rate MobileAntwoord van KickServ
Hey Tomasz,
Thank you for taking the time to provide us with a wonderful review along with the feedback regarding the mobile app. We are always looking for ways to improve our mobile app experience. If you have a feature in mind that you'd like on the mobile app that's not currently available, definitely reach out to our support team at [email protected] and they can assist you with your feature request.
Thank you again for your review and continued support. :)
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
The old system service psychic was very useful and user-friendly. The new software is terrible.
Beoordeeld op 26/6/2017
During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.
During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.
Pluspunten
The calendar is the biggest strength of this program. I like being able to use colors for different types of jobs. Also when you move something on the calendar it automatically updates. Our new software does not do that and I miss it. Service psychic used to be very easy to add people into the system and get them scheduled. Kick serve was not. The quick add was a great function when we were at tradeshows or when you're on the phone with a customer.
Minpunten
The reporting is near worthless. None of the reports are ever accurate, and trying to get someone to help you make them accurate was like banging your head against a wall. The system was incredibly unreliable It is constantly going down. For a web-based system, businesses rely on its functionality during business hours. We had many days of inability to use the system. They're always seem to be some reason why it crashed. The system was much much better when it was service sidekick. We had to build a salesforce software system because it was so dysfunctional. The customer service was also incredibly bad.
Antwoord van KickServ
We migrated hundreds of our original customers from our legacy system to Kickserv starting in April 2017 through May 2017. We inherited some issues that we certainly should have anticipated or planned for. We did find a couple processing issues bringing on all those older accounts so quickly. We have since cleared those problems and added many more resources to handle much more growth.
We sincerely apologize to all our loyal customers for enduring those weeks of processing delays.
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great for starters and small businesses!
Beoordeeld op 14/12/2022
Overall, for the price, I am happy. I recommend Kickserv to anyone getting started with their...
Overall, for the price, I am happy. I recommend Kickserv to anyone getting started with their business. Small businesses, especially! I will continue to use Kickserv- they are constantly doing updates to fix little bugs here and there.
Pluspunten
This software is user-friendly for the most part. It provides all the basic features you need to schedule, create a work order and assign to employees, invoice customers, and sync to your accounting system.
Minpunten
I mostly suggest the technician app be updated. I have found that 100% of my technicians are great at labor work, but not so great at navigating apps and using phones. Maybe even just offering more education/user guides for techs would help. Also, wish there was more of a way to have intercommunication between departments; assign tasks to office team, to do lists, etc
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
My pocket assistant...
Beoordeeld op 14/12/2022
Kickserv helps me solve a problem or answer a question daily, whether it's using it to read the...
Kickserv helps me solve a problem or answer a question daily, whether it's using it to read the estimate or navigate to my appointment.
Pluspunten
Kickserv is a very user friendly product I had no experience with prior to my current position. Without Kickserv, the learning curve would have been much...curvier. This allowed me quickly find which projects I needed to collect on and which ones I could start immediately. I could also refer to my contact list and projects so I didn't have to rely on paper files or memory.
Minpunten
I would like it to be more automated on calls and emails made through Kickserv to capture the email or conversation and last touch.
Kickserv - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Kickserv.V. Welke prijsmodellen heeft Kickserv te bieden?
Kickserv kent de volgende prijsmodellen:
- Vanaf: US$ 47,00/maand
- Prijsmodel: Gratis versie, Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Kickserv?
Kickserv heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50
V. Welke talen worden door Kickserv ondersteund?
Kickserv ondersteunt de volgende talen:
Engels
V. Biedt Kickserv ondersteuning voor mobiele apparaten?
Kickserv ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Kickserv worden geïntegreerd?
Kickserv kan worden geïntegreerd met de volgende toepassingen:
Dropbox Business, Google Calendar, Google Contacts, Mailchimp, Microsoft Excel, Microsoft Outlook, Podium, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Stripe, Xero
V. Welke mate van ondersteuning heeft Kickserv te bieden?
Kickserv biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Kickserv.
- CRM-software
- Field service software
- Workforce management software
- Afspraken software
- Software voor buitendienstbeheer
- Business management software
- Personeelsplanning software
- HVAC-software
- Planning software
- Buitendienstsoftware
- Agenda software
- Werkorder software
- Software voor schoonmaakbedrijven
- Software voor loodgieters
- Elektrotechniek software
- Hoveniers software
