Kickserv

4,4 (374)
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Populaire en zeer gebruiksvriendelijke software voor het runnen van een servicebedrijf

Over Kickserv

Gebouwd en vertrouwd door duizenden serviceprofessionals. Kickserv biedt compleet taakbeheer en customer relationship management (CRM), planning, schattingen, mobiele toegang, facturering, verzending en meer. Kickserv synchroniseert ook met QuickBooks Desktop en Online en Xero, zodat gebruikers geen dubbele invoer hoeven te doen en tijd en geld kunnen besparen.

Kickserv is ontworpen voor loodgieters, HVAC, computerreparateurs, elektriciens, klusjesmannen, tapijtreiniging, landschapsarchitectuur en gazononderhoud, schoonmaakservice, ongediertebestrijding en nog veel meer sectoren. Kickserv helpt bij het beheren van biedingen en schattingen, taken, planning, dispatch, facturering en taken met een gedeelde online agenda waar je taken kunt voltooien. Als je Quickbooks gebruikt, heeft dit platform een naadloze tweerichtingsintegratie zonder dubbele invoer.

Gebruikers kunnen in één oogopslag zien hoe hun bedrijf presteert. Met Kickserv zijn leads, taken en facturen allemaal onder handbereik van de gebruiker. Dankzij de geautomatiseerde statussen van Kickserv kunnen gebruikers eenvoudig al hun werk bijhouden. Van het sluiten van een lead en het beheren van een team tot het innen van betalingen van klanten, Kickserv helpt bedrijven soepel te draaien met tools die het hele team gemakkelijk kan gebruiken.


Afbeeldingen

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Twijfels over Kickserv? Vergelijk met een populair alternatief

Beginprijs

US$ 47,00
maand
US$ 50,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

157
103

Integraties

10
Geen integraties gevonden

Gebruiksgemak

4,4 (374)
4,0 (22)

Prijs-kwaliteitverhouding

4,4 (374)
4,0 (22)

Klantenservice

4,4 (374)
4,1 (22)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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4,5
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Eenvoudige oplossing zonder leercurve voor het bijhouden van de leads, vervolgacties, geschiedenis en activiteiten die...

SalesRabbit

4,2
#3 alternatief voor Kickserv
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4,7
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Reviews

Totaalscore

4,4 /5
(374)
Prijs-kwaliteitverhouding
4,4/5
Functies
4,2/5
Gebruiksgemak
4,4/5
Klantenondersteuning
4,4/5

Heb je Kickserv al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 374 reviews worden weergegeven
Cyndi
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Get your DISPTACH house in order

Beoordeeld op 1/3/2019

We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very...

We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very frustrated in the beginning but now have become a believer that THIS IS a great program for our growing business. I am looking forward to see which upgrades are coming for 2019. (Allow techs to search for specific job numbers in the field, colors change as job phases are uploaded with new people assigned to same job, adding the use of our standard quote forms, time sheet management)

Pluspunten

Able to track all incoming calls with a glance at calendar screen. See every tech (color coded) daily, weekly and monthly. Track days off, vacations, in a glance, with customer on the phone!

Minpunten

Still no way to automatically change color coding as each phase of a project is completed and we need to add different tradesmen to the job. We have to "open" each job BEFORE we schedule a tech to see if he/she is already assigned to an ongoing job.

Antwoord van KickServ

Hello Cyndi,
Many thanks for the abundance of positive feedback. And as always the suggestions to make our product better and more user friendly is what we thrive on here.

To quickly gather what jobs a technician or tradesman is on go directly to our Jobs index page and use the "assign to" filter.

Ping me back from within the app if you'd like to discuss this idea further. We are here to help.

Kyle
Kyle
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Excellent, agile field management software

Beoordeeld op 22/3/2016

We've used Kickserv for about a year now, and are pleased with our experience. We run moving and...

We've used Kickserv for about a year now, and are pleased with our experience. We run moving and relocation company, and have a lot of part-time workers. Our business model requires a lot from the software, and we've had to get creative to make some features fit for us, but all in all we've not found a better solution for a better price.

Some of the aspects that we appreciate include:

- Resource view - allows you to see all of your workers at a glance. This is our most crucial page, and it does what it needs to very, very well.
- API interaction allows us to push/pull information from management dashboards that are integrated with other business intelligence data streams.
- Everything is right at your fingertips - easily access jobs, estimates, customers, reports, marketing via the left-hand column. Need to search through it all? You can do that too. Very fast and easy to navigate.
- Full functionality on any device! I can manage my teams from even my phone's browser, anywhere. I can be on a call, processing a credit card, and logging charges and time-tracking all at once - on my mobile device, no less.
-Very customizeable. Change your marketing, your invoices, your estimates, your emails, user permissions, job fields, etc. etc. etc.
- Help is right there in the bottom corner of the screen, with an estimate of when someone will get back to you. I can't say enough about how professional everyone I've spoken with has been, and how personal the customer service is.

Some things we hope will continue to improve:

- The mobile app in our experience has not been as good as the web page - but you can just use the web version.
- Your workflow experience differs depending on where you start to enter your data, which is slightly confusing. Still, the process is flexible enough to allow you to schedule jobs however you prefer.
- It would be great if Kickserv had a JIRA-type bug tracker that allowed us to submit tickets and see their status, as well as provide attachments, updates and feedback.
- Interaction with third-party software, like Quickbooks or Google Calendar, could be improved.

With stellar customer service, and an ever growing feature list, give Kickserv a shot. Overall, its been a solid choice for managing teams in the field, with plenty of flexibility - even for us.

Andrew
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

The old system service psychic was very useful and user-friendly. The new software is terrible.

Beoordeeld op 26/6/2017

During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.

During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.

Pluspunten

The calendar is the biggest strength of this program. I like being able to use colors for different types of jobs. Also when you move something on the calendar it automatically updates. Our new software does not do that and I miss it. Service psychic used to be very easy to add people into the system and get them scheduled. Kick serve was not. The quick add was a great function when we were at tradeshows or when you're on the phone with a customer.

Minpunten

The reporting is near worthless. None of the reports are ever accurate, and trying to get someone to help you make them accurate was like banging your head against a wall. The system was incredibly unreliable It is constantly going down. For a web-based system, businesses rely on its functionality during business hours. We had many days of inability to use the system. They're always seem to be some reason why it crashed. The system was much much better when it was service sidekick. We had to build a salesforce software system because it was so dysfunctional. The customer service was also incredibly bad.

Antwoord van KickServ

We migrated hundreds of our original customers from our legacy system to Kickserv starting in April 2017 through May 2017. We inherited some issues that we certainly should have anticipated or planned for. We did find a couple processing issues bringing on all those older accounts so quickly. We have since cleared those problems and added many more resources to handle much more growth.
We sincerely apologize to all our loyal customers for enduring those weeks of processing delays.

Emily
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

So easy to go paperless

Beoordeeld op 3/12/2019

Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this...

Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. Sometimes they were stuck waiting until I was available to process it for them since it is a small family company

Pluspunten

It was great that our HVAC techs plumbers were able to fill out an invoice right at the job and the customer could immediately pay it! The GPS Feature is also great. It helped us to know where our techs were and if they were still running on schedule so we could call customers if we needed to.

Minpunten

I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it. Most of the time the customers were pretty understanding, though.

Antwoord van KickServ

Hello Emily,

We really appreciate your time and the feedback you provided, especially about how great our Live GPS Tracking feature is. We thrive on good feedback & good reviews so thank you.

Geverifieerde reviewer
Totaalscore
  • Sector: Milieudiensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Love this program!

Beoordeeld op 17/3/2022

I absolutely love this program and highly recommend it. The best CRM I have ever used, I have over...

I absolutely love this program and highly recommend it. The best CRM I have ever used, I have over 20 years plus experience with CRM programs so that says a lot.

Pluspunten

This program talks with Everything! Your QB software, and has an app for out in the field. I can do everything start to finish in this program.

Minpunten

I would love the ability to color-code technicians out in the field on the calendar.

Antwoord van KickServ

Hello, 10/10 is awesome!

We are glad to hear that you love Kickserv and that we are meeting your needs and expectations!

I would love to have the opportunity to speak to you about our color-coding options in Kickserv. You can reach me directly at [email protected]

Thank you for taking the time to leave us a review and for being a part of the Kickserv family!

5 van 374 worden weergegeven Lees alle reviews

Kickserv - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Kickserv.

Kickserv kent de volgende prijsmodellen:

  • Vanaf: US$ 47,00/maand
  • Prijsmodel: Gratis versie, Abonnement
  • Gratis proef: Beschikbaar

Kickserv heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50

Kickserv ondersteunt de volgende talen:

Engels

Kickserv ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Kickserv kan worden geïntegreerd met de volgende toepassingen:

Google Calendar, Google Contacts, Mailchimp, Microsoft Excel, Microsoft Outlook, Podium, QuickBooks, QuickBooks Online, QuickBooks Online Advanced, Stripe

Kickserv biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Kickserv.