Over Salesforce Marketing Cloud

Maak kennis met Salesforce Marketing Cloud, de toonaangevende marketingoplossing om de betrokkenheid van elke consument te vergroten. Gebruik krachtig gegevensbeheer om zowel gegevens van de eerste, tweede en derde partij als offline gegevens te verzamelen, te organiseren en veilig op te slaan om volledige gegevensprofielen voor consumenten te creëren. Geef elke interactie tijdens het traject je eigen merkstijl met behulp van de ingebouwde AI. Betrek vervolgens elke individuele consument op schaal met toonaangevende oplossingen voor e-mail-, mobiel, reclame en sociale media.


Afbeeldingen

Salesforce Marketing Cloud Software - 1
Salesforce Marketing Cloud Software - 2
Salesforce Marketing Cloud Software - 3
Salesforce Marketing Cloud Software - 4
Salesforce Marketing Cloud Software - 5
Salesforce Marketing Cloud Software - 6
Nog %{screenshots_count} andere bekijken
Salesforce Marketing Cloud-video
Salesforce Marketing Cloud-video
Salesforce Marketing Cloud-video
Salesforce Marketing Cloud Software - 1
Salesforce Marketing Cloud Software - 2
Salesforce Marketing Cloud Software - 3
Salesforce Marketing Cloud Software - 4
Salesforce Marketing Cloud Software - 5
Salesforce Marketing Cloud Software - 6

Twijfels over Salesforce Marketing Cloud? Vergelijk met een populair alternatief

Salesforce Marketing Cloud

4,1 (367)
VS.
Meeste reviews

Beginprijs

US$ 4.800,00
US$ 50,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

156
105

Integraties

8
231

Gebruiksgemak

3,7 (367)
4,3 (5.589)

Prijs-kwaliteitverhouding

3,7 (367)
4,2 (5.589)

Klantenservice

3,8 (367)
4,4 (5.589)

Alternatieven

HubSpot Marketing Hub

4,5
#1 alternatief voor Salesforce Marketing Cloud
De marketinghub van HubSpot is een schaalbaar, alles-in-één platform voor inbound marketing, dat een combinatie biedt...

SugarCRM

3,8
#2 alternatief voor Salesforce Marketing Cloud
SugarCRM is een social CRM-tool met volledige automatisering van de verkoop, marketing en ondersteuning, e-mailintegrati...

Salesforce Platform

4,3
#3 alternatief voor Salesforce Marketing Cloud
Salesforce App Cloud is een platform voor het ontwikkelen van bedrijfsbrede en klantgerichte apps om gegevens op te...

Dotdigital

4,3
#4 alternatief voor Salesforce Marketing Cloud
dotdigital is een platform voor e-mailmarketing en automatisering voor B2B-, B2C- en e-commerce-bedrijven.

Reviews

Totaalscore

4,1 /5
(367)
Prijs-kwaliteitverhouding
3,7/5
Functies
4,2/5
Gebruiksgemak
3,7/5
Klantenondersteuning
3,8/5

Heb je Salesforce Marketing Cloud al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 367 reviews worden weergegeven
Aaron
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Powerful, but complex

Beoordeeld op 28/1/2019

Pluspunten

This software is an online SAAS, and is some of the most powerful Marketing Software on the planet. The software is best used in an environment where personalized, but mass email communication is needed--typically for B2C situations. Pardot is an ideal product for B2B solutions. Although the product can be configured and used by end-users, it is best to work with a partner.

Minpunten

There are many updates needed in order to make the software work in a more user-friendly fashion, particularly when compared with less powerful solutions, like Constant Contact, MailChimp, etc. A Salesforce partner will cost additional money to implement the solution, but it is a good investment.

Geverifieerde reviewer
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Outstanding software in digital marketing

Beoordeeld op 14/9/2022

My overall experience on this software is brilliant and i personally refer to my colleague to use...

My overall experience on this software is brilliant and i personally refer to my colleague to use it for email marketing.

Pluspunten

It is a brilliant software for email marketing, email automation, social media marketing, leads generation, email management and for effective generation of email.

Minpunten

I didn't find it any features useless. However, it should be updated with new version.

Overwogen alternatieven

SendGrid

Redenen om voor Salesforce Marketing Cloud te kiezen

Because I'm looking for new software with new and extra ordinary features.

Overgestapt van

SendGrid

Redenen om over te stappen op Salesforce Marketing Cloud

Because I find some new and interesting features in Salesforce Marketing Cloud.
Geverifieerde reviewer
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

A huge waste of time

Beoordeeld op 24/4/2020

Working with the support team is extremely painful. We spent hours over multiple weeks showing them...

Working with the support team is extremely painful. We spent hours over multiple weeks showing them our issues over video. Their premium support resources often couldn't figure out how to resolve our issues. It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.

Pluspunten

I don't like anything about this software.

Minpunten

The integration with Salesforce is WAY oversold in the marketing materials. Moving data back and forth between the two products is extremely finicky and prone to breaking. Expect lots of duplication of data and lists that will invariably be out of sync. Managing email opt out lists with two systems of record from the same company is a CAN-SPAM nightmare. The integration's administrative tools can't be accessed in lightning. The customer facing unsubscribe and profile management pages look like shit and can't be branded or customized. They are so old, they still provide customers a warning about using HTML emails with AOL. Your Salesforce users will see email sends and interactions in contact records for some but not all emails sent via marketing cloud. If you try to send to a campaign or report from Salesforce, email personalization won't work. Same thing for transactional emails. You will have to send every single piece of personalization data in the API call to marketing cloud, because MC won't be able to find it on its own, even though it has a list of all these attributes and is supposedly syncing with Salesforce. There is single sign on, but only by request, and provisioning of accounts is not supported. Journeys will break the minute you make the slightest change to them. Trying to split journeys based on Salesforce attributes often just doesn't work. Because it's Salesforce, anything you would actually want to do with this software comes at an additional cost.

Redenen om over te stappen op Salesforce Marketing Cloud

We chose MC over other tools because we were sold a native, deep integration with Salesforce. What we received was hacked together and barely functional. We can't wait to switch to another platform, even though it will result in a lot of rework on our end.
Madhusudan
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The best marketing tool for integrating Salesforce CRM

Beoordeeld op 24/2/2023

With the help of the powerful CRM SalesForce, corporate firms can use account and customer...

With the help of the powerful CRM SalesForce, corporate firms can use account and customer information to enhance customer relationships, boost marketing and sales, and extract business data. The integration with SF is seamless and fluid. Automations that are both clever and unique are possible.

Pluspunten

Awestruck by the platform. My marketing campaigns were set up and customised without much difficulty because to the user interface's excellent usability and intuitiveness. Particularly helpful has been my ability to divide up my audience into several groups and tailor the content for each one. The Salesforce CRM connectivity is one of my favourite features. It enables smooth data analysis and transmission, which has improved my ability to target customers and develop a deeper understanding of them.

Minpunten

As it is among the most effective in this sort of industry for the functions it provides and is also fairly simple to comprehend and include into business equipment, I have nothing unfavourable to say about it.

Geverifieerde reviewer
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Marketing in one platform

Beoordeeld op 7/12/2022

Pluspunten

I liked that this is integrated within the SFDC CRM and i do not have to use a separate platform for managing leads and opportunities with sending email marketing and outreach.

Minpunten

i do not have anything i dislike so far, we constantly use this feature

Overwogen alternatieven

Outreach

Redenen om voor Salesforce Marketing Cloud te kiezen

functionality, price and staying within 1 platform

Overgestapt van

Groove
5 van 367 worden weergegeven Lees alle reviews

Salesforce Marketing Cloud - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Salesforce Marketing Cloud.

Salesforce Marketing Cloud kent de volgende prijsmodellen:

  • Vanaf: US$ 4.800,00
  • Gratis proef: Niet beschikbaar

Salesforce Marketing Cloud heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Salesforce Marketing Cloud ondersteunt de volgende talen:

Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hongaars, Iers, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Pools, Portugees, Russisch, Spaans, Tsjechisch, Zweeds

Salesforce Marketing Cloud ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Salesforce Marketing Cloud kan worden geïntegreerd met de volgende toepassingen:

Adobe Workfront, LinkedIn for Business, Meta for Business, Salesforce Sales Cloud, Shopify, Simply Measured, Twitter, Vidyard

Salesforce Marketing Cloud biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Salesforce Marketing Cloud.