OnSinch

Sinch is super easy and quick to setup and very intuitive for users to work with. Especially with crisis situation it helped us efficiently manage thousands of people. On the other side, it offers complex functionalities and provides all information and tools for end-to-end workers/volunteer management.

The payroll module was not possible to implement additionally after the main instance runs.
The database import can be done only once, any after-imports need to be manual in order not to rewrite the existing data.

Has made the day to day of running the crew so much easier and more streamlined

There isn’t anything bad to say about the platform.

It does the whole system for us, from quote to invoice and all the crew organisation in between.

The scheduler still needs some work, but the system gets updated very regularly.

Ease of use, ergonomically intuitive, yet highly comprehensive.

No calendar view, Can't assign different rates to crew per profession thus having to set up detailed ratings.

I appreciate the most in the application the ability, as an on-site coordinator for music events with 50+ participants, to handle everything. And that from a mobile phone. From recording arrival/departure times, through individual work assignments for employees, to the subsequent completion and closure of the event. At the same time, I would highlight the simplicity of managing multiple concurrent shifts at large events. I also have the ability to manage my overall workload, check my income, and have complete information about my work in one place.

The errors I encounter while using it are mostly caused by coordinator (user) mistakes. Therefore, apart from a few technical glitches (which were promptly resolved each time), I have nothing to complain about so far.