--- description: Gedetailleerde beoordelingen over Fullview: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Fullview met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fullview reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Hulp op afstand software](/directory/563/remote-support/software) > [Fullview](/software/2060110/fullview) # Fullview Canonical: https://www.getapp.be/software/2060110/fullview > Met Fullview kunnen ondersteunings- en productteams problemen sneller oplossen door te kijken wat hun klanten hebben gedaan, binnen enkele seconden toegang krijgen tot hun traject via consolegegevens en zelfs live co-browsingsessies starten wanneer dat nodig is. > > Oordeel: score van **5.0/5** door 3 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **5.0/5** | 3 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Fullview ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - API - Aanstellen (van personeel) - Bewaking - Chatten/messaging - Communicatie via meerdere kanalen - Gebruikersbeheer - Live chatten - Meerdere gebruikersaccounts - Rapportage en statistieken - Real-Time Data - Realtime chatten - Scherm delen - Sentimentanalyse - Sessieoverdracht - Sessies opnemen - Third-Party Integrations - Toegang en controle op afstand - Tweewegs audio en video - Video-ondersteuning - Widgets ## Integraties (4 in totaal) - Intercom - Salesforce Service Cloud - Zendesk AI - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Hulp op afstand software](https://www.getapp.be/directory/563/remote-support/software) ## Gerelateerde categorieën - [Hulp op afstand software](https://www.getapp.be/directory/563/remote-support/software) - [Customer engagement software](https://www.getapp.be/directory/650/customer-engagement/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) - [Onboardingsoftware voor klanten](https://www.getapp.be/directory/3839/client-onboarding/software) - [Customer support software](https://www.getapp.be/directory/562/customer-support/software) ## Alternatieven 1. [NinjaOne](https://www.getapp.be/software/108129/ninjarmm) — 4.7/5 (282 reviews) 2. [Atera](https://www.getapp.be/software/102017/atera) — 4.5/5 (446 reviews) 3. [Slack](https://www.getapp.be/software/91563/slack) — 4.7/5 (24046 reviews) 4. [Freshdesk](https://www.getapp.be/software/10317/freshdesk) — 4.5/5 (3409 reviews) 5. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1754 reviews) ## Reviews ### "A must-have for any B2B SaaS company" — 5.0/5 > **Johnathan** | *9 augustus 2022* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - 1-click user screensharing, without them having to install additional software or follow third-party links - Multiplayer cursors so that we can easily guide users through the vital processes they need to perform - Voice and video chat directly within our web application - Simple to watch back previous user sessions on our web application and see what went wrong (if anything) - European HQ company, European hosting. Makes life a little bit easier for GDPR compliance. - Effortless installation. Literally took no more than 5 minutes of development time. - It feels like there's new, massive features available every two months - Amazing support from all of the team > > **Minpunten**: - Can't share replay timestamps yet - No Intercom integration yet > > It's hard to leave an honest review for Fullview without sounding like a paid/fake, but honestly: from the moment we used Fullview on our first user support call, we fell in love. Now our users don't need to click on a Google Meet link, find the share screen button, or figure out what we mean by "That grey gear button on the top right of your screen" - we just click "Call" and show them where it is. What's more, even if we did try our old method, we were often running into roadblocks with users that weren't native English speakers as they were always intimidated to hop on a call with us. Now, we have a multiplayer cursor that draws directly on their interface and they see with their own eyes what they should be doing. No broken English, no Google Translate - just follow the cursor of our support agent. Add that to the new replay features, where we can go back in time and observe what actions a user performed or if there were any errors in their browser, and you have an all-in-one B2B SaaS support powerhouse. Mark my words: Fullview is going to quickly become the new normality that users expect to see in B2B SaaS experiences, and we're so happy we learned about them early on. ----- ### "An absolute pleasure to work with\!" — 5.0/5 > **Josefin** | *22 augustus 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The product has huge potential and when used in the right context, it really gives users a 3.0 Support experience. What has caught my eye the most is the co-browsing and in-app calls, as that is what gives our business the most value at this point. Excited to see even more features like the Fullview Replays come out\! > > **Minpunten**: It is still a new company and product, but I am impressed with how much they have built in a fairly short amount of time and they have shown that they are very open to feedback from users. But some integrations with other tools are pending but I know that is coming shortly. > > The team at Fullview has been an absolute pleasure to work with. From talking to the founders to the support team: They have answered all of our questions extremely quickly while being professional and friendly problem solvers. You can really tell that providing a great customer experience runs in this company's DNA. ----- ### "FullView - One Of the Best Customer Experience apps to use." — 5.0/5 > **Warren** | *25 januari 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The main like, is exactly what we bought it for, and that is that it improves the customer experience. Our most user feature is the 1-click screensharing. This allows our technicians to show the end users the method for carrying out a task, easily and quickly. > > **Minpunten**: There isn't a lot to be honest. We requested the ability to share replay timestamps, and this was then introduced in an update. > > We used FullView for the customer Experience, and have not been let down at all. The installation was straight forward and so easy to train our users on. ## Links - [Bekijk op GetApp](https://www.getapp.be/software/2060110/fullview) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens