Over Synchroteam

Beheer werkkrachten op efficiënte wijze, vereenvoudig bedrijfsprocessen en optimaliseer kosten.

Synchroteam biedt planning, dispatch, kalender, taakbeheer, rapportage, CRM, voorraadbeheer, tijdregistratie, facturering en Google Maps. Cloudgebaseerde SaaS met mobiele iOS- en Android-apps. Integreert met Quickbooks, Xero en Zoho CRM.

Deze software voor buitendienstbeheer (FSM) en personeelsbeheer is ideaal voor het MKB, middelgrote bedrijven en ondernemingen op het gebied van HVAC (Heating, Ventilation en Air Conditioning), elektrotechniek, inspectie, ongediertebestrijding, sanitair, onderhoud, planning, beveiliging en nog vele andere sectoren.

Maak binnen 1 minuut je Synchroteam-account aan en stel orde op zaken
met deze betaalbare, krachtige en aanpasbare oplossing voor de buitendienst. Live ondersteuning.

Prijzen vanaf:

US$ 24,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Andorra, Verenigde Arabische Emiraten, Curaçao, Argentinië, Oostenrijk , Australië, België, Bulgarije, Bahrein, Benin, Bolivia, Brazilië, Bahama’s, Canada, Zwitserland, Chili, Kameroen, China, Colombia, Costa Rica, Cyprus, Tsjechië, Duitsland, Djibouti, Denemarken, Ecuador, Estland, Spanje, Finland, Fiji, Falklandeilanden, Frankrijk, Gabon, Verenigd Koninkrijk, Frans-Guyana, Guernsey, Ghana, Gibraltar, Guadeloupe, Griekenland, Guatemala, Guyana, Hongkong SAR van China, Honduras, Kroatië, Hongarije, Ierland, Israël, Isle of Man, India, IJsland, Italië, Jersey, Japan, Kenia, Zuid-Korea, Koeweit, Kaaimaneilanden, Liechtenstein, Litouwen, Luxemburg, Letland, Marokko, Monaco, Saint-Martin, Madagaskar, Noord-Macedonië, Martinique, Malta, Mauritius, Mexico, Maleisië, Nieuw-Caledonië, Nederland, Noorwegen, Nieuw-Zeeland, Oman, Panama, Peru, Frans-Polynesië, Filipijnen, Polen, Saint-Pierre en Miquelon, Puerto Rico, Portugal, Paraguay, Qatar, Réunion, Roemenië, Rwanda, Saoedi-Arabië, Zweden, Singapore, Senegal, Tonga, Turkije, Taiwan, Verenigde Staten, Uruguay, Saint Vincent en de Grenadines, Britse Maagdeneilanden, Amerikaanse Maagdeneilanden, Vietnam, Zuid-Afrika

Ondersteunde talen

Chinees (traditioneel), Duits, Engels, Frans, Italiaans , Nederlands, Pools, Portugees, Russisch, Spaans, Tsjechisch, Turks, Zweeds

Prijzen vanaf:

US$ 24,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

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Functies

Totaal aantal functies van Synchroteam: 158

  • API
  • Aanpasbare branding
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Aansturing van onderaannemers
  • Activiteiten volgen
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Apparatuur bijhouden
  • Apparatuuronderhoud
  • Asset Lifecycle Management
  • Assets volgen
  • Automatische back-up
  • Automatische tijdregistratie
  • Beeldregistratie
  • Beheer van groendiensten
  • Beheer van onderaannemers
  • Beheer van technici
  • Beheer van vaste activa
  • Beheer van verlofuren
  • Beschikbaarheidsbeheer
  • Bestandsopslag
  • Betalingen innen in de buitendienst
  • Betalingen verwerken
  • Bewaking
  • Bijhouden van mislukte inspecties
  • CRM
  • Compliance bijhouden
  • Compliancebeheer
  • Contactendatabase
  • Contract- en licentiebeheer
  • Corrigerende en preventieve maatregelen (CAPA)
  • Digitale handtekening
  • Documentbeheer
  • Documenten opslaan
  • Documentimaging
  • E-mailbeheer
  • Elektronische betalingen
  • Elektronische handtekening
  • Evenementplanning
  • Faciliteitsplanning
  • Factureerbare en niet-factureerbare uren
  • Factureren
  • Factuurbeheer
  • Formulierbeheer
  • GPS
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Geografische kaarten
  • Groepsplanning
  • Herinneringen
  • Historische verslaglegging
  • In- en uitklokken
  • Incidentenbeheer
  • Inspectiebeheer
  • Integratie in de administratie
  • Integraties van derden
  • Inventarisatie
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Kalibratiebeheer
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Klantenportal
  • Klantgeschiedenis
  • Locatie bijhouden
  • Meerdere factureringstarieven
  • Meerdere projecten
  • Mobiele app
  • Mobiele betalingen
  • Mobiele tijd bijhouden
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • Offertes
  • Offline time bijhouden
  • Offline toegang
  • Onderhoudsplanning
  • Ongediertebestrijding bijhouden
  • Online reserveren
  • Online tijdklok
  • Online tijdregistratie software
  • Overurenberekening
  • Overzichtsrapporten
  • Payrollbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Pesticidegebruik bijhouden
  • Plannen
  • Predictief onderhoud
  • Prestatiebeheer
  • Prestatiemeetwaarden
  • Preventief onderhoud
  • Projectbeheer
  • Projecten bijhouden
  • QuickBooks-integratie
  • Rapportage en analyse
  • Rapportage en statistieken
  • Rapportsjablonen
  • Realtime gegevens
  • Realtime meldingen
  • Realtime planning
  • Realtime rapportage
  • Realtime updates
  • Reserveringsbeheer
  • Resources plannen
  • Roosterbeheer
  • Routeoptimalisatie
  • Routering
  • Schattingen
  • Servicegeschiedenis
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Sleutels- en slotenbeheer
  • Sms-berichten
  • Status bijhouden
  • Streepjescodes en tickets scannen
  • Streepjescodes/RFID
  • Taakbeheer
  • Taakplanning
  • Taakplanning
  • Taakvoortgang bijhouden
  • Teamkalenders
  • Terugkerende afspraken
  • Terugkerende taken
  • Tijd bijhouden
  • Tijd en aanwezigheid
  • Tijd en onkosten bijhouden
  • Toegangsopties/machtigingen
  • Urenregistratie van werknemers
  • Vaardigheden bijhouden
  • Vakantie en verlof bijhouden
  • Vastleggen van mobiele ondertekening
  • Verlof bijhouden
  • Verlofaanvragen
  • Verwerking van creditcards
  • Verzendbeheer
  • Voor HVAC-bedrijven
  • Voor commerciële en/of industriële installateurs
  • Voor meerdere talen
  • Voor ongediertebestrijders
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Wagenparkbeheer
  • Werk bijhouden
  • Werkgeschiedenis
  • Werknemersdatabase
  • Werkorderbeheer
  • Werkorders maken
  • Workflowbeheer
  • Zelfserviceportal
  • Ziekteverlof bijhouden
  • Zoeken/filteren

Alternatieven

ManWinWin

4,5
#1 alternatief voor Synchroteam
ManWinWin is onderhoudsbeheersoftware die is ontworpen om bedrijven te helpen bij het organiseren, volgen, repareren en...

AI Field Management

4,9
#2 alternatief voor Synchroteam
wat maakt AI-FM anders? Zo eenvoudig als 1-2-3. AI-FM = 1) Bekroonde technologie + 2) Eerlijke prijs + 3) 5-sterrenbeoo...

Pixid VMS

0
#3 alternatief voor Synchroteam
myPixid is een cloudgebaseerd wervings-VMS, ontworpen voor klein tot middelgroot tijdelijk personeel. Het platform...

BigChange

4,6
#4 alternatief voor Synchroteam
BigChange JobWatch is een webgebaseerde oplossing voor mobiel personeelsbeheer die back-officemogelijkheden combineert...

Reviews

Totaalscore

4,5 /5
(57)
Prijs-kwaliteitverhouding
4,3/5
Functies
4,1/5
Gebruiksgemak
4,2/5
Klantenondersteuning
4,2/5

Heb je Synchroteam al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 57 reviews worden weergegeven
Robert
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Efficient. Informative. Useful

Beoordeeld op 22/2/2017

I'd been running as an independent IT consultant for a few years. All of a sudden I won two big...

I'd been running as an independent IT consultant for a few years. All of a sudden I won two big contracts that made hiring an employee and getting some sort of job scheduling/tracking system a priority.

I demoed pretty well every offering. Synchroteam stood out for a couple of key reasons. The biggest for me was their inventory system. Although it is still in its early days and lacking a few features that I hope are on the way, it's a good inventory system that gives me the ability to transfer stock from the 'warehouse' to our cars and know who has what.

There were other systems out there with inventory but a lot of them were overkill for me and most of them were overly expensive. Synchroteam's price is very reasonable and priced by the tech (free admin account) so it was affordable for starting up.

The way it is setup is logical and once you get used to it (It does look different than most of the other offerings, kind of old school) it is pretty intuitive. Creating clients, jobs and sites is straightforward and the details page of each is well laid out for easy digestion of the information.

The mobile app is good, better than most of the others. It has that same old school look as the website (which isn't a bad thing). The display of information and the interaction with that info is well presented. Tapping phone numbers calls the client, tapping the address give you directions, tapping the client gives your more details via the website, etc. When you create custom fields on your jobs (you should) they get their own screen in the mobile app which is a great way to present key information (Serial #s, Model #'s, etc). You can also create jobs in the mobile app which is handy for me as I dispatch on the go.

The biggest shortcoming I can see, although I don't really use it, is the reporting. I'm not really sure what it reports. I've mucked around with it but haven't gotten any valuable information out.

There are some things I would like to do that I can't and some other things that I hope will evolve into something better but I think these guys know what they are doing. I see the product has had updates since I joined a little over a month ago and looking at past changes I can see that they have been continually improving and adding to the system. I've had good interactions with the help desk (although not always getting the answers I would like) and my rep has been attentive but not too attentive.

Demo the software, you'll like it.

Pluspunten

Good Inventory
Good presentation of information
Good mobile app
Easy to use
Customization

Minpunten

missing some features, for example can't search by serial number

Antwoord van Synchroteam

Thank you Robert for your positive feedback on Synchroteam¿s inventory functionality, ease of use, and mobile application. We are pleased to hear everythingIT has benefitted from our customizable user interface and job scheduling/tracking tools. We appreciate your observation of our reporting functionalities, and continue to release updates that enhance operational efficiency. Within our inventory module you now have the capability to search by serial number manually in the search bar, or scan the barcode of the item. Stay tuned to our blog (https://www.synchroteam.com/blog/) for information on new releases!

Joe
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Initial review

Beoordeeld op 20/6/2019

Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. ...

Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. See cons

Pluspunten

Streamlining of my team's dispatching process

Minpunten

Lead tech controls time on jobs. Need aux techs to control their own time. i.e. Lead tech gets to job and determines that he needs help, or techs arriving and leaving at different times. Also would like to see better flow between labor hours and invoicing. Labor hours should automatically transferred to the invoice. Also would like to see the GPS module improved to track actual location of techs and "geofencing" where techs would not be able to sign into a job until they are close to the job site

Antwoord van Synchroteam

Thank you Joe for your review of Synchroteam's field service management software. We are pleased to know the Urban City Telecom team has been able to streamline their dispatching process, and have benefited from Synchroteam's scheduling and time tracking features. We appreciate your suggestions regarding labor hours transferred to the invoice, as well as geofencing technicians for clock in purposes, and will forward this along to our support team. We encourage you to reach out to our support team to discuss the best way to optimize each technician controlling their own time on the job. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

Daniel
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Great if you are in the USA or France.

Beoordeeld op 2/9/2022

When workng, its ok. Have a problem, the support team don't want to know you. The language barrier...

When workng, its ok. Have a problem, the support team don't want to know you. The language barrier between us and France is awful and I end up ringing the USA because you may as well talk to a brick wall. The idea of help is sending you to a FAQ, which I have already done and the responce time is about a week.

Pluspunten

Easyish to use. When you get used to it. Some good features we don't use.

Minpunten

Intergration with Xero is a major problem. Mobile app is awful for timekeeping and job management.

Antwoord van Synchroteam

Thank you, Daniel for your feedback on Synchroteam's Field Service Management software. We appreciate your business. We apologize to hear about your inconvenience with the support team and the integration with Xero. We have let our team know about these issues and we are making sure to improve what you experienced. Your feedback is helpful and we thank you again for your business. Our blog (https://www.synchroteam.com/blog/) is a great place to check out, as we frequently release details on new features and improvements.

Ben
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent Software with excellent service

Beoordeeld op 18/8/2019

Pluspunten

The scheduling, the custom job reports, and the automatic sycn with Zoho.
And - SUPPORT. Any new integration needs support and the Synchroteam support are available immediately.

Minpunten

It is a bit hard to understand some of the documentation. Took some time to set up a custom job report

Overwogen alternatieven

AI Field Management

Redenen om over te stappen op Synchroteam

Much more robust. Customizable for our needs.

Antwoord van Synchroteam

Thank you Ben for your excellent review of Synchroteam's field service management solution. We are pleased to hear that you have found our support team useful and take advantage of our around the clock assistance. We are also glad to hear you are taking advantage of the sync with Zoho as well as scheduling and custom job reporting. Thank you for your feedback regarding our documentation, we will forward it to our support team for potential enhancements. Also, be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Reinoudt
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very helpful

Beoordeeld op 5/11/2019

We helped Future Connections select, implement & migrate to ST from an outdated FMS. It was an easy...

We helped Future Connections select, implement & migrate to ST from an outdated FMS. It was an easy switch, because FC's processes are well supported by ST. The planning is now more efficient and the efficiency of the field team has also increased significantly. The capability to monitor progress has improved, as has the ability to support last minute changes

Pluspunten

It is simple, crisp & very functional. Well documented and easy to set up. Open and easy to integrate with partners and own applications.

Minpunten

The color schemes of the planboard could be easier on the eyes.

Antwoord van Synchroteam

Thank you Reinoudt for reviewing Synchroteam's field service management solution. We are pleased to hear The RMO company has found our FSM easy to set up, use, and integrate with partners and other applications. We are glad to know the Future Connections team has benefited from our solution as well, and that everything from planning to supporting last minute changes has become more efficient. Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

5 van 57 worden weergegeven Lees alle reviews

Synchroteam - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Synchroteam.

Synchroteam kent de volgende prijsmodellen:

Synchroteam heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Synchroteam ondersteunt de volgende talen:

Chinees (traditioneel), Duits, Engels, Frans, Italiaans, Nederlands, Pools, Portugees, Russisch, Spaans, Tsjechisch, Turks, Zweeds

Synchroteam ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel)

Synchroteam kan worden geïntegreerd met de volgende toepassingen:

Google Calendar, Microsoft Excel, Microsoft Outlook, Quickbooks Online, Sage Business Cloud Accounting, Stripe, Xero, Zoho CRM

Synchroteam biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Synchroteam.