Detrack

4,8 (41)
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Over Detrack

Detrack is krachtige leveringsbeheersoftware waarmee je je voertuigen live op een kaart kunt volgen en realtime E-POD (Electronic Proof Of Delivery) kunt vastleggen met behulp van alleen de iOS-/Android-app. Je eerste koerier is gratis - voor altijd. De apps zijn vertaald in 26 talen en worden dagelijks over de hele wereld gebruikt om miljoenen leveringen te voltooien.

Van onmiddellijke realtime statusupdates van leveringen tot het vastleggen van bewijsmateriaal zoals de handtekening van de klant, het tijdstip van voltooiing van de opdracht, afwijzing van artikelen of mislukte leveringen, fotobewijs van voltooiing van de dienst en het automatiseren van de klantenondersteuning; Detrack regelt het allemaal.


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Twijfels over Detrack? Vergelijk met een populair alternatief

Detrack

4,8 (41)
VS.
Meeste reviews

Beginprijs

US$ 26,00
jaar
US$ 99,00

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

63
37

Integraties

16
9

Gebruiksgemak

4,7 (41)
4,9 (58)

Prijs-kwaliteitverhouding

4,7 (41)
4,8 (58)

Klantenservice

4,7 (41)
4,9 (58)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews

Totaalscore

4,8 /5
(41)
Prijs-kwaliteitverhouding
4,7/5
Functies
4,6/5
Gebruiksgemak
4,7/5
Klantenondersteuning
4,7/5

Heb je Detrack al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 41 reviews worden weergegeven
Roland
Totaalscore
  • Sector: Wijn en sterke drank
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent software built by smart team who knows their customers well

Beoordeeld op 24/4/2020

I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp...

I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!

Pluspunten

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.

Minpunten

Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.

Antwoord van Detrack Systems

Hey, Roland!

Thank you much for your kind, encouraging words.

We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times!

From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate.

Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

Stephen
Totaalscore
  • Sector: Voedselproductie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Detrack For Routing our daily Deliveries

Beoordeeld op 22/12/2023

Was an easier platform to use than others and the cost and time savings that Detrack has created...

Was an easier platform to use than others and the cost and time savings that Detrack has created outweighs and cost of the system itself. A real users system to manage a multitude of vehicls in personalised situations.

Pluspunten

The incredible amount of time saved from using a less conventional non platform based system. The ease of use of the system itself and the capabilities that are available to the customer that you never even realised were possible.

Minpunten

The split connection from Detrack to Elastic Routing for optimsing. Other platforms offer an integrated optimization function which is an additional time saver, would be nice for Detrack to have this optimisation for better fleet management.

Overwogen alternatieven

Track-POD

Redenen om over te stappen op Detrack

Cost was an element of course, as we are at the stage of managing a very busy but small fleet of vehicles, therefore needing the technology there but having to be careful not to overspend on the services until there has been more growth.

Antwoord van Detrack Systems

Thank you so much for taking the time to review Detrack. We value your feedback and support.

Aggie
Totaalscore
  • Sector: Vervoer/over de weg/per spoor
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Detrack delivery software

Beoordeeld op 16/4/2024

It has been a fabulous company to work with. Super responsive and able to customize our needs

It has been a fabulous company to work with. Super responsive and able to customize our needs

Pluspunten

We love the ease of use and all the efficiency Detrack offers for us and our customers

Minpunten

Nothing, there are zero cons with this company and their product

Overwogen alternatieven

GPS Trackit

Redenen om over te stappen op Detrack

Far superior than other delivery systems software we tested.
Kevin
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Management and Development is not aligned

Beoordeeld op 22/4/2024

Detrack act like they are big and can provide a great delivery solution. But it is a waste of time...

Detrack act like they are big and can provide a great delivery solution. But it is a waste of time and resources for any e-commerce/delivery business. Especially, if your delivery staff and drives use other mobile devices than android OS or iOS i.e. Huawei OS
It is great that they try to improve their application. But clearly the Management and Development team is not on same page in terms of objectives. Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup".
Or for multiple parcel pickups the size calculation is wrong. When you report this there can go weeks before you get a respond and they do not fix the issues or communicate that this is not their priority. Leaving their client with an incomplete solution for which they expect to get paid.

Pluspunten

The design looks good and they have the basic delivery admin and proof of delivery in place.

Minpunten

Issue with their deployment of updates.
Changing their policies without considering their excising users and potential users on trail i.e. little notice on changes to their subscription/pricing.
Integration is also an issue, as they do not provide any API but third party solution. At the end it was easier for us to create own integration.
Later in the process they suggested webhook, when we address the integration for multilanguage web application.

Calvin
Totaalscore
  • Sector: Logistiek en toeleveringsketen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Detrack TMS Solution

Beoordeeld op 6/4/2024

It has simply been great for our current needs.

It has simply been great for our current needs.

Pluspunten

How seamlessly the solution integrated across various locations nationwide, spanning coast to coast, and with diverse service providers, while providing a clear view of activity, was remarkable.

Minpunten

It did not have routing integrated but it's my understanding, there are plans for this option to be added.

Antwoord van Detrack Systems

Thanks Calvin for the review! Yes, routing will be rolled out to all users soon. Appreciate your feedback and continued support for our product!

Detrack team

5 van 41 worden weergegeven Lees alle reviews

Detrack - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Detrack.

Detrack kent de volgende prijsmodellen:

  • Vanaf: US$ 26,00/jaar
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Detrack heeft de volgende typische klanten:

11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Detrack ondersteunt de volgende talen:

Chinees, Chinees, Duits, Engels, Fins, Frans, Grieks, Indonesisch, Italiaans, Japans, Lets, Maleis, Nederlands, Portugees, Spaans, Thai, Vietnamees

Detrack ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Detrack kan worden geïntegreerd met de volgende toepassingen:

8x8 Contact Center, Adobe Commerce, AmeriCommerce, BigCommerce, BulkSMS, BurstSMS, CartonCloud, Ecwid, QuickBooks, Shopify, Squarespace, Twilio, Volusion, Vonage Business Communications, WooCommerce, Zapier

Detrack biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Detrack.