--- description: Gedetailleerde beoordelingen over JustCall: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk JustCall met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: JustCall reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Auto-dialer software](/directory/1067/auto-dialer/software) > [JustCall](/software/2047760/justcall) # JustCall Canonical: https://www.getapp.be/software/2047760/justcall Pagina: 1 / 10\ Volgende: [Volgende pagina](https://www.getapp.be/software/2047760/justcall?page=2) > JustCall is software voor sms-enquêtes waarmee verkoop- en ondersteuningsteams in de sectoren gezondheidszorg, onderwijs, financiën, e-commerce en onroerend goed internationale oproepen kunnen beheren via lokale telefoonnummers. Belangrijke functies van het platform zijn oproepbeheer, bulk-sms-campagnes, afspraakplanning, automatisch kiezen, call whispering, enquêtes na de oproep en IVR. > > Oordeel: score van **4.1/5** door 224 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.1/5** | 224 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SaaS Labs - **Opgericht**: 2016 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Brazilië, Canada, Duitsland, Frankrijk, Ierland, India, Singapore, Spanje, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Activiteitendashboard - Alerts/Escalation - Antwoodapparaatdetectie - Archiveren en retentie - Audio-/video-opname - Automated Attendant - Automatic Outbound Dialer - Automatic call distribution (ACD) - Automatisch nummers kiezen - Automatische nummerkiezer - Automatische transcriptie - Beheer van enquêtes/peilingen - Beheer van supporttickets - Beller-ID - Bestanden delen ## Integraties (74 in totaal) - ActiveCampaign - Agile CRM - Apollo.io - Appy Pie - Appy Pie Design - Bigin by Zoho CRM - Bitrix24 - Bloobirds - Bullhorn ATS & CRM - Capsule - Clay - Close - Copper - Dataddo - Dropbox Backup ... en 59 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Auto-dialer software](https://www.getapp.be/directory/1067/auto-dialer/software) ## Gerelateerde categorieën - [Auto-dialer software](https://www.getapp.be/directory/1067/auto-dialer/software) - [Call center software](https://www.getapp.be/directory/275/call-center/software) - [Zakelijke telefoonsystemen](https://www.getapp.be/directory/1099/business-phone-systems/software) - [Predictive dialer software](https://www.getapp.be/directory/849/predictive-dialer/software) - [VoIP-software](https://www.getapp.be/directory/107/voip/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1781 reviews) 2. [Freshdesk](https://www.getapp.be/software/10317/freshdesk) — 4.5/5 (3420 reviews) 3. [Bitrix24](https://www.getapp.be/software/90602/bitrix24) — 4.2/5 (990 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (18781 reviews) 5. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4079 reviews) ## Reviews ### "JustCall Review: A Comprehensive and User-Friendly Communication Platform" — 4.0/5 > **Aman** | *3 maart 2023* | Chemicaliën | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: JustCall is a highly favored communication platform for businesses due to its user-friendly interface, advanced call management functionalities, seamless integration with various business tools, and exceptional customer support. These features have been highly appreciated by users and contribute to the popularity of the platform. > > **Minpunten**: I have experienced occasional technical issues and malfunctions with JustCall, which can cause inconvenience during usage. Additionally, a few users have expressed concerns about the platform's pricing plans, which they find to be relatively expensive for small businesses. However, it should be noted that these issues are not universal and may vary based on individual user requirements and experiences. > > JustCall is a highly regarded communication platform that offers a comprehensive set of features and functionalities for businesses. The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with other business tools, and exceptional customer support. While some users have reported occasional glitches or bugs and high pricing plans, these issues have not been experienced by all users and may depend on individual requirements and experiences. Overall, JustCall appears to be a reliable and efficient communication platform for businesses. ----- ### "A variety of features" — 4.0/5 > **Ina** | *17 juli 2024* | Financiële dienstverlening | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I don't know how hard to customize features but the management has been working on update/customize features over the course and I think JustCall has provided suitable features that our organization needs. I think the integration with our existing program has been smooth, too. We use Hubspot and Google. > > **Minpunten**: Personally, I found the call back feature is really annoying. Even if a client receive assistance from us, because of the call-back, we keep getting calls which increase the overall volume we have to deal with. > > It's not perfect but good enough to handle our daily operation. ----- ### "It's doing well enough, but I wouldn't say I'm excited about it." — 3.0/5 > **Lloyd** | *8 september 2023* | E-learning | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Combination of both a general phone system, as well as outbound calling campaigns and predictive dialers. Justcall IQ also is very useful for sales training as well as call reviews. > > **Minpunten**: Numerous users have connection issues. Audio cutting in/out during calls. Other similar services that require stable connections like zoom don't seem to have a problem when justcall does for some of our users. Support has been really slow lately... likely due to 10DLC, but it just means more downtime for me. > > It's been ok. We use it for our general sales call, customer support, as well as outreach campaigns. ----- ### "Efficient text messages company\!" — 5.0/5 > **Angie** | *8 januari 2024* | Olie en energie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I like how convinient it is for me to reach out to candidates\! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around. > > **Minpunten**: I would say, customer service should improve. > > My overall experience for over a year has been good\! I like JustCall a lot and I plant to continue to use it\!\! my business has been affected in a positive way thanks to JustCall\! We have seen good results and financially has been affordable for us\! ----- ### "Excellent solution and excellent customer support" — 5.0/5 > **Stefano** | *26 juli 2023* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Justcall integrates incredibly well with a large amount of other Saas. Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that (incredibly?) remains something very unique. Most other solutions do voice but not texts and if they do texts it is only through their own dialer but info doesn't flow to the core Saas that originate the communication. With Justcall we have the ability to see all conversation regaridng of medium in a single place, be it a candidate conversation in our ATS or a support interaction in our CRM/ticketing system. It works and it work well. > > **Minpunten**: They seem to be moving to new plans that include unlimited calls but for our user case that is not the best. I have relatively many users for a relatively low traffic so I prefer to keep paying phone traffic separately. Not an issue for us as we remain in the old plan, but something to assess. Most other solutions in the market beside Twilio will likely also have an unlimited calls options by the way. > > I had numerous interactions with their customer support and I find it simply excellent. I had cases of them working with their developers to fix an issue we were experiencing with an integration. I also had them actually release an integration few weeks after I asked (our ATS). Lastly, they keep regularly and proactively updating about other things I asked. Their customer support is simply excellent, responsive and reliable. ----- Pagina: 1 / 10\ Volgende: [Volgende pagina](https://www.getapp.be/software/2047760/justcall?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/2047760/justcall) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens