Over Bloomreach
Bloomreach is een populaire Commerce Experience Cloud waarmee merken klanttrajecten zo gepersonaliseerd kunnen leveren dat ze magisch lijken. Het biedt een reeks producten die echte personalisatie en groei van digitale handel stimuleren, waaronder: ontdekking, AI-gestuurd zoeken en merchandising; content, een headless CMS; en betrokkenheid, voor een toonaangevende oplossing voor CDP (Customer Data Platform) en marketing automation. Samen combineren deze oplossingen de kracht van uniforme klant- en productgegevens met de snelheid en schaal van AI-optimalisatie, waardoor inkomstengenererende digitale handelservaringen mogelijk worden die op elk kanaal en elke reis converteren. Bloomreach ondersteunt meer dan 850 wereldwijde merken, waaronder Albertsons, Bosch, Puma, FC Bayern München en Marks and Spencer.
Afbeeldingen
Twijfels over Bloomreach?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
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Reviews
Heb je Bloomreach al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Detailhandel
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great platform for demanding users
Beoordeeld op 24/3/2023
I've been using Bloomreach platform for the last 3 years in a high scale business (retail, 20+...
I've been using Bloomreach platform for the last 3 years in a high scale business (retail, 20+ markets) and it proved both on Bloomreach company and platform side to be reliable partner that helps a lot to develop business and drive revenue and customer retention.
Pluspunten
(+) platform stability and reliability(+) pretty easy to integrate(+) helpful, fast support(+) powerful scenario handling including omnichannel communication(+) first-party data collection and analytical possibilities(+) ease to work with product recommendations and on-site formats(+) personalization possibilities thanks to jinja language(+) Bloomreach academy(+) AB testing capabilities
Minpunten
(-) there is not predefined templates for use cases so you have to do all on your own (but it's planned to change very soon with plug & play library)(-) Single Customer View card is very simple, not very informative in terms of customer value summary (i.e. CLV, probability to buy, recommended products)(-) there could be more educational or how-to materials, webinars (there is Academy but it's paid) to learn more how to take full advantage of the platform(-) experiments module is not scalable - can't run one test on multiple pages i.e. PDPs (each page is separate test)
- Sector: Detailhandel
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Bloomreach has been a great tool in getting us improving our system
Beoordeeld op 5/4/2023
I am really enjoying it as a daily user, it makes my job a whole lot easier and I have learned a...
I am really enjoying it as a daily user, it makes my job a whole lot easier and I have learned a lot through it.
Pluspunten
I like the ease of use of the asset builder and the email builder. Scenarios as well are logically laid out and I have throughly enjoyed the course I have taken through Bloomreach Academy
Minpunten
We currently have a data implementation issue, but I am not letting it get in the way of using the tool as much as I possibly can whilst it gets fixed in the background
Overwogen alternatieven
Salesforce Sales CloudRedenen om voor Bloomreach te kiezen
We became too big for themRedenen om over te stappen op Bloomreach
The people on the call were personable and we enjoyed viewing all the possibilities through Bloomreach.- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Email Marketing ALL IN ONE Platform!
Beoordeeld op 7/11/2023
Pluspunten
Email Marketing campaigns are easy to set up. Afterward, it's easy to analyze the results. To set up Email Marketing flows its also pretty easy - maintaining them too.
Minpunten
To build Reports is still a bit complicated but its improving.
Overwogen alternatieven
KlaviyoRedenen om over te stappen op Bloomreach
Because I know it and compered it to the other product - Bloomreach is at the end the better solution.- Sector: Telecommunicatie
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Great, better and the worst...
Beoordeeld op 11/10/2023
Amazing, complicated and unfortunatelly very often frustrating
Amazing, complicated and unfortunatelly very often frustrating
Pluspunten
Amazing tool with many different features... imposible to pick only few.
Minpunten
Lack of real-life tutorials (not just lengthy documentation on your website).Missing proper user flow/funnel tools and a simplified way to modify dashboard data by changing just one attribute line, for example, the website URL.Please note that I am aware of the existing funnel/flow tools, but Google Analytics is still far more superior.
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Bloomreach is the ultimate solution for our company!
Beoordeeld op 26/9/2023
Pluspunten
Bloomreach is a great tool and we are enjoying all of its capabilities and features. I love webhooks, it's an ultimate tool to do any kind of workaround. I appreciate the Q4 roadmap and can't wait to use the new features.Reporting is not black box which I love that I can set it up and counts with whatever data are important to our company. Visibility to the data results is so helpful.
Minpunten
Simultaneously, Bloomreach is too complex which makes it difficult to focus on our efforts. SDK could support more apps for one instance. OOTB is not possible. We need to deal with the workaround and framework outline for integration. What I would improve on Bloomreach?There is a room for more parts where to implement jinja. For experienced users there are some limitations to be more free in instances management.For reporting - I wish I could download the dashboard and work with the data externally.We miss a storage possibilities for retrospective upload of datas for the system events. We want to rely on this more and it could be solved via environmental variables (profile and project attributes and conditions).
Bloomreach - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Bloomreach.V. Welke prijsmodellen heeft Bloomreach te bieden?
Bloomreach kent de volgende prijsmodellen:
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Bloomreach?
Bloomreach heeft de volgende typische klanten:
2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Bloomreach ondersteund?
Bloomreach ondersteunt de volgende talen:
Duits, Engels, Frans
V. Biedt Bloomreach ondersteuning voor mobiele apparaten?
Bloomreach ondersteunt de volgende apparaten:
V. Met welke andere apps kan Bloomreach worden geïntegreerd?
Bloomreach kan worden geïntegreerd met de volgende toepassingen:
.Shopi, Alexa, Antavo, Attentive, BigCommerce, Bloomreach Engagement, Brevo, Bynder, Cloudinary, EmailLabs, Facebook Plug-In, Freshdesk, Google Ads, Google Cloud BigQuery, Google Maps, Google Translate, Gorgias, Magento Marketplace, Mailchimp, Mailchimp Transactional Email, Mailgun, Mailjet, Meta for Business, Microsoft Azure, Microsoft Dynamics 365 Business Central ENWIS, Movable Ink, Netlify, Oracle Responsys, Pipedrive, PostgreSQL, QuickBooks, SAP Business ByDesign, SAP Commerce Cloud, SaleSphere, Segment, Shopify, Shopify Collabs, Shopify Plus, Sinch, Slack, Snapchat, Snowflake, TikTok, UniOne, Vercel, Vue Storefront, WhatsApp, Yotpo, Zapier, ZenDesk Chat, Zendesk Connect, Zendesk Suite, allmysms, commercetools
V. Welke mate van ondersteuning heeft Bloomreach te bieden?
Bloomreach biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Bloomreach.
- AI-marketing tools
- Personalisatie en gedragstargeting software
- CMS-systemen
- Enterprise CMS
- Java CMS-software
- DXP-software (Digital Experience Platforms)
- Website analyse tools
- Dashboard software
- Marketing automation software
- All-in-One Marketing Platform Software
- Customer data platform software
- Webshop software
- Search marketing software
- Online content management software
- Multi-channel e-commerce software
- Headles e-commerce platformen
