---
description: Gedetailleerde beoordelingen over Insocial: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Insocial met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Insocial reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [Enquête software](/directory/234/survey/software) > [Insocial](/software/141375/insocial)

# Insocial

Canonical: https://www.getapp.be/software/141375/insocial

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.getapp.be/software/141375/insocial?page=2)

> Insocial helpt bedrijven om feedback te verzamelen gedurende het gehele klantentraject. Van winkelbezoeken tot chatbotgesprekken. Elke interactie kan worden gemeten. Gebruikers kunnen gepersonaliseerde enquêtes maken en beheren om sterke punten, communicatie-efficiëntie en verbeterpunten vast te stellen.
> 
> Oordeel: score van **4.9/5** door 15 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.9/5** | 15 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Insocial
- **Locatie**: Delft, Nederland
- **Opgericht**: 2012

## Commerciële context

- **Beginprijs**: US$ 250,00
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Ondersteunde talen**: Engels, Nederlands
- **Beschikbare landen**: België, Nederland

## Functies

- API
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteitendashboard
- Antwoordbeheer
- Aselecte indeling
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- Bewaking
- Campagnebeheer
- Chatten/messaging
- Dashboard
- Distributie via meerdere kanalen
- E-mailmarketing
- Email Reminders
- Engagement bijhouden

## Integraties (4 in totaal)

- Bullhorn ATS & CRM
- Coosto
- Saysimple
- TOPdesk

## Ondersteuningsopties

- E-mail/helpdesk
- Telefonische ondersteuning
- Chatten

## Categorie

- [Enquête software](https://www.getapp.be/directory/234/survey/software)

## Gerelateerde categorieën

- [Enquête software](https://www.getapp.be/directory/234/survey/software)
- [Feedback en review management software](https://www.getapp.be/directory/575/feedback-and-reviews-management/software)
- [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software)

## Alternatieven

1. [Google Forms](https://www.getapp.be/software/112857/google-forms) — 4.7/5 (11377 reviews)
2. [SurveyMonkey](https://www.getapp.be/software/2371/surveymonkey) — 4.6/5 (10430 reviews)
3. [XM for Customer Experience](https://www.getapp.be/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
4. [Jotform](https://www.getapp.be/software/10191/jotform-4-0) — 4.7/5 (2807 reviews)
5. [WebEngage](https://www.getapp.be/software/90653/webengage) — 4.5/5 (32 reviews)

## Reviews

### "Highly recommended\!" — 5.0/5

> **Michael** | *12 december 2024* | Managementconsulting | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Very high maturity level of the product.
Clear service.
Fast responses by employees.
> 
> **Minpunten**: I can think of nothing negative to mention.
> 
> Clear communication with friendly and expert employees.
A fast and easy process of implementation.

-----

### "Insocial, the tool for understanding your customer\!" — 5.0/5

> **Carel** | *11 maart 2022* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: The software gathers feedback on all of the customers' touch points. You really understand the good and the bad of your company, so you can improve and grow. All of the data is gathered in a dashboard and you can combine them and visualize them as you wish. 

Besides that it's a great team to work with\! Really enjoyed working together.
> 
> **Minpunten**: The software is constantly improving\! So if there are any cons about this software; then you can always address this to the Customer Succes team, so they can help out and evolve the platform.
> 
> With Insocial we can better understand our customers and therefore improve our company.

-----

### "Perfect" — 4.0/5

> **Mirjam** | *20 juli 2022* | Sport | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: We used the reporting to get insights on how members and employees value our company. Through InSocial we learned where we can improve, but also where can further strengthen our organization. The assistance from Laurien was fast, helpful, proactive and extremely insightful.
> 
> **Minpunten**: The speed when analyzing. When changing between teams for example.
> 
> Perfect\!

-----

### "Great organization to work with." — 5.0/5

> **Victor** | *8 december 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: The basic things you work with most are very intuitive and do not really need much training or explanation. It has a nice look\&feel to provide our customer with a good experience, which was very important for us. Although we haven't utilized all the integration possibilities, we're confident that the platforms API will support our needs.
> 
> **Minpunten**: There's a lot of insights you can already get from the data that's collected. I think there's an opportunity to standardize certain insights even more, so that (admin) users can become even more self sufficient in getting those deep dive insights.
> 
> We wanted to get a better grip on how customers experience our company, software and services and provide those customers with an extra channel to give feedback and advice. InSocial helps to facilitate this, both with their platform capabilities as with their expertise and support.

-----

### "Insocial easy to integrate in your business proces and easy to use." — 5.0/5

> **Frank** | *15 maart 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Intergation with our business process was easy.
> 
> **Minpunten**: What we mis is when you discuss with te customer after you receive the feedback there is no possiblity to register what you did discuss with the customer.
> 
> This product gives our organisation an easy and good overview of how they experience our service.

-----

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.getapp.be/software/141375/insocial?page=2)

## Links

- [Bekijk op GetApp](https://www.getapp.be/software/141375/insocial)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| en | <https://www.getapp.com/customer-management-software/a/insocial/> |
| en-AE | <https://www.getapp.ae/software/141375/insocial> |
| en-AU | <https://www.getapp.com.au/software/141375/insocial> |
| en-CA | <https://www.getapp.ca/software/141375/insocial> |
| en-GB | <https://www.getapp.co.uk/software/141375/insocial> |
| en-IE | <https://www.getapp.ie/software/141375/insocial> |
| en-NZ | <https://www.getapp.co.nz/software/141375/insocial> |
| en-SG | <https://www.getapp.sg/software/141375/insocial> |
| en-ZA | <https://www.getapp.za.com/software/141375/insocial> |
| fr | <https://www.getapp.fr/software/141375/insocial> |
| fr-BE | <https://fr.getapp.be/software/141375/insocial> |
| fr-CA | <https://fr.getapp.ca/software/141375/insocial> |
| nl | <https://www.getapp.nl/software/141375/insocial> |
| nl-BE | <https://www.getapp.be/software/141375/insocial> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Beoordeel, vergelijk en evalueer software voor het kleinbedrijf. GetApp België biedt software, SaaS- en cloudapps, onafhankelijke evaluaties en reviews.","email":"info@getapp.be","url":"https://www.getapp.be/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.be/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Insocial","description":"Insocial is software voor het beheer van klantervaringen die is ontworpen om bedrijven te helpen met het verzamelen van feedback gedurende het gehele klantentraject. Van winkelbezoeken tot chatbotgesprekken. Van e-mailnieuwsbrieven tot merkervaring en relationele NPS (Net Promoter Score). Elke interactie kan worden gemeten. Met het platform kunnen organisaties gepersonaliseerde enquêtes maken en beheren om sterke punten, communicatie-efficiëntie en verbeterpunten vast te stellen.\n\nMet Insocial kunnen medewerkers van de klantenservice contact leggen met klanten via e-mailuitnodigingen en verschillende socialemediakanalen, conversatievragen stellen, enquêtes in chatbots opnemen en rapporten delen met interne en externe belanghebbenden. Het biedt tal van functies, zoals geautomatiseerde feedbackregistratie, scorevergelijking per team, medewerker of afdeling, waarschuwingen, toegang voor meerdere apparaten en meer. Marketingteams kunnen e-mailcampagnes uitvoeren, klantervaringen delen op de website of sociale platforms, negatieve beoordelingen opvolgen, advertenties configureren en webpagina's analyseren om de conversiegraad en de ranking op Google te verbeteren.\n\nMet Insocial kunnen managers inzicht krijgen in enquêtes, klantloyaliteit, prestaties van medewerkers en meer, met behulp van verschillende KPI's zoals NPS, klanttevredenheid, CES (Customer Effort Score) en FCR (First Call Resolution). Het ondersteunt ook integratie met verschillende toepassingen van derden, waaronder Coosto, Salesforce, Tableau, Bullhorn en Flow.ai.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6aca1747-5995-4bf3-af3b-a5ea0eef2daf.jpeg","url":"https://www.getapp.be/software/141375/insocial","@type":"SoftwareApplication","@id":"https://www.getapp.be/software/141375/insocial#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.be/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":15,"ratingValue":4.9},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Enquête software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"Insocial","position":3,"item":"/software/141375/insocial","@type":"ListItem"}],"@id":"https://www.getapp.be/software/141375/insocial#breadcrumblist"}]}
</script>