--- description: Gedetailleerde beoordelingen over Casebook: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Casebook met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Casebook reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Software voor sociale diensten](/directory/1173/human-services/software) > [Casebook](/software/134051/casebook-platform) # Casebook Canonical: https://www.getapp.be/software/134051/casebook-platform Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.be/software/134051/casebook-platform?page=2) > Casebook is software voor het beheer van human services die welzijnsorganisaties helpt bij het uitvoeren van inspecties, documentatie, taken en meer. Het stelt overheidsmedewerkers in staat licenties van aanvragers te volgen voor programma's zoals pleegzorg, adoptie, kinderopvang en revalidatiebehandeling. > > Oordeel: score van **4.2/5** door 86 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 86 Reviews | | Gebruiksgemak | 3.9/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.0/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Casebook - **Locatie**: New York, VS - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - API - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare velden - Aanwezigheidsbeheer - Activiteiten volgen - Activiteitendashboard - Ad-hocrapportage - Administratieve rapportage - Afsprakenbeheer - Alerts/Escalation - Beoordelingsbeheer - CRM - Casusbeheer - Casusnotities - Certificering en licentieverlening - Communicatiebeheer - Contactenbeheer - Contactendatabase - Dashboards maken ## Integraties (7 in totaal) - Gmail - Google Calendar - Google Forms - Jotform - Microsoft 365 - Microsoft Outlook - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Software voor sociale diensten](https://www.getapp.be/directory/1173/human-services/software) ## Gerelateerde categorieën - [Software voor sociale diensten](https://www.getapp.be/directory/1173/human-services/software) - [Software voor maatschappelijk werk](https://www.getapp.be/directory/1527/social-work-case-management/software) - [Software voor non-profitorganisaties](https://www.getapp.be/directory/775/nonprofit/software) - [CRM-systemen voor non-profitorganisaties](https://www.getapp.be/directory/1517/nonprofit-crm/software) ## Alternatieven 1. [Givebutter](https://www.getapp.be/software/114523/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.getapp.be/software/108833/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.getapp.be/software/91736/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) 4. [Bonterra Apricot](https://www.getapp.be/software/120783/apricot) — 4.2/5 (225 reviews) 5. [CharityTracker](https://www.getapp.be/software/108757/charitytracker) — 4.5/5 (1059 reviews) ## Reviews ### "Great platform, even better partner" — 4.0/5 > **Justin** | *18 september 2020* | Management non-profit organisaties | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Casebook has a great, mobile-friendly design and thoughtfully-considered UX. They seem to be carefully improving the flexibility and customizability of the platform without losing its user-friendliness. Our advocates were mostly able to get in without much hand-holding, and that's powerful\! > > **Minpunten**: Having to store custom data in Form.io forms, which are rigid to work with and difficult to report on, is by far our biggest limitation right now. Not being able to customize the names of core fields; not having to shoe-horn in our concept of "case files" into the existing concept of "providers". Basically, a general lack of flexibility in the primary/core app; however, Casebook has been super useful in helping us think through how to make it work for us, AND the lack of flexibility is the flip side to a careful development approach that we definitely appreciate. We would rather have to work around this lack of flexibility than have the product devolve into something over-complicated. > > Casebook has been unbelievably helpful as an organization in getting us started. Their customer support is fantastic. I appreciate their candid response to questions about features they don't support; being told "we want to add that but don't know when" is a better response than a broken promise, and they err on the side of honesty in that regard. Overall, we simply trust the relationship with Casebook, and that's important. ----- ### "Casebook Review" — 4.0/5 > **Shannon** | *22 februari 2023* | Management non-profit organisaties | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: CB Engage is a great place to see the entire case > > **Minpunten**: A lot of time to input information and create individualized platform > > Great customer service ----- ### "Casebook use in small human services organization" — 3.0/5 > **Mel** | *19 februari 2023* | Maatschappelijk werk | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The system has simple form and user interface creation. Adding users is simple. > > **Minpunten**: Lack of ability to customize data fields, remove or delete fields we do not use. Lack of implementation support, You must install and implement the software yourself, alot of client data must be entered manually. Implementation on our own was challenging, and we had planned to pay for some implementation assistance from a vendor, but it was not even an option. > > Client/case file management ----- ### "Family Engagement" — 4.0/5 > **Michelle** | *22 november 2022* | Geestelijke gezondheidszorg | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Ease of use for collecting data/case managment > > **Minpunten**: Reporting is not intuitive; Setting this up (11 months in) has NOT been easy. > > Customer support \[SENSITIVE CONTENT\] has been the reason we have stayed on\! ----- ### "Great Package\! AWESOME CUSTOMER SUPPORT\!\!\!" — 5.0/5 > **Dania** | *8 mei 2020* | Management non-profit organisaties | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ease of use. Simple clean format. We did not need to have an IT or database background to utilize the software. > > **Minpunten**: Minimal con is I wish we could rename certain sections. > > Great experience from the very beginning. It’s almost like you become a family throughout the process. I would highly recommend this product, especially if they get to work with \[SENSITIVE CONTENT HIDDEN\]. They are AWESOME\!\!\!\! ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.getapp.be/software/134051/casebook-platform?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/134051/casebook-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens