--- description: Gedetailleerde beoordelingen over Infobip: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Infobip met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Infobip reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [VoIP-software](/directory/107/voip/software) > [Infobip](/software/133339/infobip) # Infobip Canonical: https://www.getapp.be/software/133339/infobip Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.be/software/133339/infobip?page=2) > Infobip is een omni-channel communicatieplatform voor klantenondersteuning en -betrokkenheid dat gebruikmaakt van sms, spraakberichten, e-mail en berichten van mobiele apps. Functies van het platform omvatten klantprofilering, aangepaste payloadtools, geolocatie, chatbots, AI, door gebeurtenissen geactiveerde acties en meer. > > Oordeel: score van **4.6/5** door 14 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 14 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Infobip - **Locatie**: London, VK - **Opgericht**: 2006 ## Commerciële context - **Beginprijs**: US$ 0,01 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Chinees, Engels, Frans, Hongaars, Italiaans, Japans, Pools, Portugees, Russisch, Spaans, Thai, Turks, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - A/B Testing - API - Aanpasbare branding - Activiteitendashboard - Afspraakplanning - Alerts/Escalation - Audio/Video Conferencing - Bewaking - Callcenterbeheer - Campagnebeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Communicatiebeheer - Connectiviteitsbeheer - Contactenbeheer - Contextgevoelige targeting - Dashboard - Doelgroeptargeting - Door gebeurtenissen geactiveerde acties ## Integraties (19 in totaal) - Adobe Campaign - CleverTap - Creatio CRM - Dynamics 365 - Genesys Cloud CX - JIRA Service Management - LeadSquared - LeadsBridge - Meta for Business - Microsoft Azure - Microsoft Power Automate - Oracle Responsys - Pipedrive - PubNub - Salesforce Marketing Cloud ... en 4 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning ## Categorie - [VoIP-software](https://www.getapp.be/directory/107/voip/software) ## Gerelateerde categorieën - [VoIP-software](https://www.getapp.be/directory/107/voip/software) - [Call center software](https://www.getapp.be/directory/275/call-center/software) - [IVR-software](https://www.getapp.be/directory/289/ivr/software) - [Marketing automation software](https://www.getapp.be/directory/308/marketing-automation/software) - [Mobile marketing software](https://www.getapp.be/directory/309/mobile-marketing/software) ## Alternatieven 1. [Bitrix24](https://www.getapp.be/software/90602/bitrix24) — 4.2/5 (989 reviews) 2. [Intercom](https://www.getapp.be/software/91379/intercom) — 4.5/5 (1133 reviews) 3. [Mobile Text Alerts](https://www.getapp.be/software/122947/mobile-text-alerts) — 4.5/5 (86 reviews) 4. [Maropost](https://www.getapp.be/software/102607/maropost) — 3.9/5 (15 reviews) 5. [WebEngage](https://www.getapp.be/software/90653/webengage) — 4.5/5 (32 reviews) ## Reviews ### "Best platform for Email and SMS delivery" — 4.0/5 > **Darshan** | *18 augustus 2022* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The best thing about Infobip is its customer support and service. They help in integration and other required process. The UI is very good and it provides clear reporting and billing. We regularly use this for SMS, Email marketing campaigns. Also, we recently integrated WhatsApp feature. > > **Minpunten**: Nothing specific to call out in this section. Would love to have offers for old customers like us. > > My overall experience with Infobip is very good. I'll recommend this to everyone. ----- ### "Easy to use, once you get a hang of it" — 5.0/5 > **Sylvia** | *9 december 2020* | Financiële dienstverlening | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Infobip works like most CRMs out there but with a better visual. It is easy to use once you get a hang of it. > > **Minpunten**: I think the way the functions are called are just different from the rest its peers. Even with experience working with different platforms, I find the naming convention of the functions hard to memorize. Infobip uses PEOPLE, SEGMENTS, TAGS, MOMENTS, COMMUNICATION, BROADCAST, FLOW. I wish they're just simply called Contacts, List, Tags, Campaigns. Even if I use the system multiple times a day, I still am not used to how the functions are called. I actually have a sticky note to identify PEOPLE = CONTACTS, SEGMENTS = LIST, TAGS = LIST etc. That's how tough it is. > > Infobip provides a holistic package to reach out to different channels using organization-specific business rules that can be customized. That's a big plus point. Personally, having access to our Account Manager \[SENSITIVE CONTENT HIDDEN\] who is dedicated to supporting our business throughout is a wonderful experience. I am also grateful to \[SENSITIVE CONTENT HIDDEN\] for her top of the class product knowledge and patience as I went through the process of understanding how the system works in the shortest time possible. ----- ### "Complete Platform" — 4.0/5 > **Chin Han** | *9 november 2020* | Consumentengoederen | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Complete suite of email, sms, push notification features. > > **Minpunten**: Cost slightly high. Huge corporations can bring cost down but they need a dev team. > > So far quite smooth. No complaints is a good thing meaning it is stable. :) ----- ### "extraordinary product" — 5.0/5 > **Giovanni** | *1 februari 2024* | Financiële dienstverlening | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: it's availlable in a lot of countries where we have our product. > > **Minpunten**: very big company, sometimes it forgets about the customers ----- ### "Quite good with SMS marketing" — 5.0/5 > **Ahmad Idzuan** | *1 december 2021* | Medische apparatuur | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Infobip is a must have software for a SMS marketing campaign. It can handle thousand of contact list easily. > > **Minpunten**: The cost is the main thing that we are very careful while using this software and i believe it is more suitable for medium or large organization. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.be/software/133339/infobip?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/133339/infobip) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens