Germain UX

APM-oplossing (Application Performance Management) voor het identificeren van de oorzaak van bugs en problemen.

Over Germain UX

germain APM is een lokale, cloudgebaseerde oplossing die is ontworpen om bedrijven in sectoren zoals financiën, gezondheidszorg, media, detailhandel, telecommunicatie en meer te helpen bij het uitvoeren van oorzaakanalyse om de prestaties van toepassingen en servers te controleren. Professionals kunnen inzicht krijgen in de gebruikerservaring door bezoekersgedrag en sessie-opnames te volgen, in overeenstemming met de AVG-regelgeving.

germain APM wordt geleverd met een administratief dashboard waarmee bedrijven bedrijfsprocessen, de beschikbaarheid van toepassingen en andere bedrijfsstatistieken kunnen bekijken via grafieken. Managers kunnen een oorzaakanalyse van beschikbare technologie uitvoeren om browserprestaties, codes van toepassingen, SQL-netwerkverkeer en meer te analyseren. Bovendien kunnen gebruikers helpen bij het oplossen van problemen door via sms en e-mail realtime waarschuwingen te ontvangen over gegevensupdates of transactieverwerking.

Het wordt geleverd met een API (Application Programming Interface) waarmee ondernemingen het systeem kunnen wijzigen en integreren met verschillende systemen van derden. Bedrijven kunnen er automatisch databases, servers, toepassingen, bestanden, logs en KPI's (Key Performance Indicators) mee controleren.


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Twijfels over Germain UX? Vergelijk met een populair alternatief

Germain UX

4,8 (129)
VS.
Meeste reviews

Beginprijs

US$ 460,00
eenmalig
Geen prijsinformatie gevonden

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

146
58

Integraties

12
2

Gebruiksgemak

4,6 (129)
4,2 (174)

Prijs-kwaliteitverhouding

4,8 (129)
3,9 (174)

Klantenservice

4,8 (129)
4,2 (174)
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Reviews

Totaalscore

4,8 /5
(129)
Prijs-kwaliteitverhouding
4,8/5
Functies
4,8/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,8/5

Heb je Germain UX al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 129 reviews worden weergegeven
Ali
Ali
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Nice Analytics, Debugging and User behavior Sass

Beoordeeld op 15/7/2020

It has helped me in analytics and errors which were not reproducible. It has helped me in marketing...

It has helped me in analytics and errors which were not reproducible. It has helped me in marketing and in conversion of my nurture funnel.

Pluspunten

1- I liked the whole functionality and replay feature
2- Integration was super easy in Drupal
3- Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions.
4- It also helped in analyzing user behaviors.

Minpunten

1- It will be good if I can see the real user web page in the session replay.
2- Some kind of analytics charting similar to Segment and Amplitude
3- Not sure its there but will like to have more features in API for some custom integration

Antwoord van Germain UX

Hi Ali,
Thanks for your feedback. wrt 1) Real User Web Page is displayed and any user actions are replayed. Note that to improve your user experience with this Replay session feature, we have added a message on the replay so you know when the users is either waiting for the initial page to load or has stepped away onto another website that isnt monitored. wrt 2) Segment and Amplitude have been added in a more recent release. We are planning on upgrading our/your cloud on 7/31. wrt 3) custom integration are available and super flexible (system>rule or automation>script), let contact us if you need help there, we are always available to help and never charge for our help, and helping our clients is our #1 priority.

Nick
Nick
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 201-500 werknemers
  • Wekelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Everything you need for Project Monitoring and Analytics, but a little bit pricey

Beoordeeld op 22/6/2020

The User Experience is a bit overwhelming at first, as I don't know where to start, what is the...

The User Experience is a bit overwhelming at first, as I don't know where to start, what is the feature I would need for my project. There is extensive documents, guide videos but I have to search/browse for a while to get to understand the feature.
I think it should have a Step by Step walk through, lets user pick what project, what they want to track/monitor and come up with a setup guide for their project.

Pluspunten

User Replay, very awesome feature, I don't know any other software provide this feature so this is my first time using it on Germain. All users will become my tester, testing the app and if there is a bug I can easily tracing through exact steps to reproduce. Copy the steps or records to send to developer right away without the hassle of asking QA to reproduce, log bug, etc.

Minpunten

Pricing. I think the entry point is a little bit costly for individual developer or small teams. The cost calculator give me estimation of $493/months for about 10,000 users. I understand that Germain provide a lot of features, but I probably don't use everything. Also a Free trial version of 7 days probably not enough to get familiar with the product yet. So in my opinion, having a Free option or lower price points for Individual developer and small team would make the product more competitive.

Antwoord van Germain UX

awesome thanks Nick.

Geverifieerde reviewer
Totaalscore
  • Sector: Bankwezen
  • Bedrijfsgrootte: 10.000+ werknemers
  • Anders Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Review from a "performance test engineer" perspective

Beoordeeld op 26/6/2020

Pluspunten

1.Vast language support, so many people from different countries across the globe will feel comfortable using this tool and very soon and easily get used to all the features it has to offer.

2.Cost effective, value for money accounting to be pocket-friendly not just for enterprise level, but for start ups and mid level companies and with no limit to the industries it can be used for.

3.SLA configuration and customisation capabilities the tool offers

Minpunten

Well, I have nothing to complain about what it already has, but I would like to point what more it can offer from a ‘Performance Test Engineer’ perspective. I would expect any APM tool to be able to identify and filter the real users and virtual users, and it should be able to provide response times of the business processes by filtering the time taken by the tool itself in this process.

For instance, I do load testing using MicroFocus LoadRunner tool for a banking site - a web application and use Dynatrace as an APM. The response times of the business transactions are roughly x+0.3 sec (approximately, this can vary from app to app) when I execute load test with Dynatrace and when I execute a load test without Dynatrace, the response time would be x sec. Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.This causes more testing efforts and increases cost in the SDLC.

Having a feature to filter real and virtual users, measure accurately the response times of transactions between requests/response without APM time would be great to have!

Antwoord van Germain UX

Thank you for your review. We do have filtering to isolate Real and Virtual users. moreover, the synthetic user click feature that is offered in germainAPM is better than the one provided by HP LoadRunner. HP LoadRunner generates "http/s" traffic than a user would generate but does NOT generate/simulate "real user clicks". germainAPM generates real user clicks and/or http traffic as part of the same or separate scenario. However HPLoadrunner is better for load testing and assessing the scalability of your infrastructure. germainAPM is, in this example of simulating a user, better at proactively detecting any user issues BEFORE the real users would, on a production web application, ecommerce, etc. email us if you need more details about any of this info @ germainapm.com

Kristine Marjorie
Kristine Marjorie
Totaalscore
  • Sector: Computergames
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Overall: Germain APM is a good tool to monitor your business performance.

Beoordeeld op 23/6/2020

Pluspunten

- Sign up process is easy. Design is user-friendly.
- The initial questions really helped me find the tools/metrics that I need to monitor.
- I like that the incident are found on the top of the menu. As part of QA team, this is the first thing I take a look at in the morning.
- Everything is under the sun: data, analytics, automation, etc.
- There's so much functions and tools. It may look overwhelming in the beginning but the wizard and FAQ are well documented.
- Germain APM works well with browsers that I am using (Google Chrome and Firefox).
- Interface is responsive. I've never felt a lag while exploring the tools.

Minpunten

- A mobile app that can visualize the data would be nice
- Not really a cons but I hope they will consider adding a dark mode theme

Antwoord van Germain UX

thank you Kristine. Mobile app to view metrics and dark mode are in the pipeline.

Md Jahan
Md Jahan
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 10.000+ werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

"The best APM tool is germain APM"

Beoordeeld op 21/4/2022

Fantastic! It's helped me a lot in tracking my website, application, user reporting, etc.

Fantastic! It's helped me a lot in tracking my website, application, user reporting, etc.

Pluspunten

germain APM is a fantastic functional program for gathering application behavior, website traffic, keeping track of user visits, checking console issues, and triggering operations based on user activity. This program can be used to track a user's application runtime activity. I can track - the HTTP post validates calls, user sessions, and time spent on the app, as well as which pages or products they preferred to spend time on before making a purchase.

Minpunten

Need to improve on the UX area, there are a few front-end tweaks that could improve this tool.

5 van 129 worden weergegeven Lees alle reviews

Germain UX - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Germain UX.

Germain UX kent de volgende prijsmodellen:

  • Vanaf: US$ 460,00/eenmalig
  • Gratis proef: Niet beschikbaar

Germain UX heeft de volgende typische klanten:

201-500, 501-1.000, 1.001-5.000

Germain UX ondersteunt de volgende talen:

Engels

Germain UX ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Germain UX kan worden geïntegreerd met de volgende toepassingen:

Angular, Microsoft Azure, NetSuite, React2, SAPDS, Salesforce Starter, Salesforce.org Education Cloud, ServiceNow, Shopify, Siebel CRM, Vue.ai, WordPress

Germain UX biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

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