--- description: Gedetailleerde beoordelingen over HaloITSM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk HaloITSM met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HaloITSM reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [IT-asset management software](/directory/325/it-asset-management/software) > [HaloITSM](/software/130803/haloitsm) # HaloITSM Canonical: https://www.getapp.be/software/130803/haloitsm Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/130803/haloitsm?page=2) > HaloITSM is een oplossing voor IT-servicebeheer die bedrijven helpt de hele levenscyclus van incidenten te stroomlijnen, van het maken van tickets tot het oplossen van problemen. Het stelt professionals in staat om de status van incidenten bij te werken en details te bekijken, waaronder ticket-ID, prioriteitsniveau, probleemoverzicht en aanmaakdatum. > > Oordeel: score van **4.7/5** door 43 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 43 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Halo Service Solutions - **Opgericht**: 1994 ## Commerciële context - **Beginprijs**: £ 45,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Chinees, Deens, Duits, Engels, Estisch, Frans, Italiaans, Nederlands, Pools, Portugees, Spaans - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - AI Copilot - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanvraagtoewijzing - Active Directory-integratie (AD) - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Analyse - Asset Lifecycle Management - Assets volgen - Auditbeheer - Audittrail - Automatische apparaatherkenning - Barcode/Ticket Scanning - Beheer van IT-assets ## Integraties (42 in totaal) - 3CX - AlertOps - AnyDesk - BeyondTrust Remote Support - ChatGPT - Cisco Jabber - ConnectWise Cybersecurity Management - Device42 - Dynamics 365 - Google Calendar - Google Workspace - Help Desk Migration - Jira - Kaseya BMS - Klips ... en 27 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [IT-asset management software](https://www.getapp.be/directory/325/it-asset-management/software) ## Gerelateerde categorieën - [IT-asset management software](https://www.getapp.be/directory/325/it-asset-management/software) - [ITSM-software (IT-service management)](https://www.getapp.be/directory/292/it-service-management-itsm/software) - [IT-service software](https://www.getapp.be/directory/1049/it-service/software) - [Servicedesk software](https://www.getapp.be/directory/1249/service-desk/software) - [Helpdesk software en ticketsystemen](https://www.getapp.be/directory/287/help-desk-ticketing/software) ## Alternatieven 1. [Freshdesk](https://www.getapp.be/software/10317/freshdesk) — 4.5/5 (3410 reviews) 2. [Freshservice](https://www.getapp.be/software/91351/freshservice) — 4.5/5 (685 reviews) 3. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1754 reviews) 4. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4074 reviews) 5. [Milvus](https://www.getapp.be/software/132287/milvus) — 4.8/5 (298 reviews) ## Reviews ### "A well-rounded ITSM system you cannot go wrong with\!" — 4.0/5 > **Anthonese** | *25 augustus 2023* | Duurzaamheid en milieu | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: - efficient incident management- nice custom integrations - asset management is easy to use - automation and reporting were proving to be very helpful for our team > > **Minpunten**: We do not have any cons but would like to see what future updates they make to the system going forward. ----- ### "Happy with Halo\!" — 5.0/5 > **Auke** | *21 juli 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ease of useFlexibility and alterability of the whole toolEnd user portal > > **Minpunten**: There is a LOT\! of items you can configure, which can be a bit daunting at first. But it makes sense eventually. > > Very professional and friendly people at Halo, both in the UK and the US offices. Fast responses. They seem to understand what our business needs. ----- ### "Good...but" — 4.0/5 > **Tim** | *14 april 2022* | Lucht- en ruimtevaart | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Looks easiest to use especially for end users > > **Minpunten**: Some settings are not so obvious with out the help of Halo support and documentation is lacking. While there's a good overall knowledgebase it only really covers the basics anything else is a call into support. Also as of now (April 2022) they require at least 10-20 licenses due to their extreme growth. > > We were unfortunate in that Halo was experiencing growing pains when we started. We have been waiting 6-8 weeks on Halo to provide us with enough help to go live with it. The UK support team is great if you call in but if you submit a ticket to them either email or portal you will probably wait for days to get a response. ----- ### "A great piece of kit out of the box, and easily customisable" — 5.0/5 > **Ali** | *21 april 2022* | Financiële dienstverlening | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Lots of options to configure the tool easily by non-technical people. Easy for us to maintain without recourse to developers. > > **Minpunten**: Doesn't do everything that we want, but that list is very small and we have the option for dev if we wish > > We use it for service / issue management between 1st line, 2nd line support and suppliers. It's been a game changer for us and has helped efficiency, transparency and communications. ----- ### "Halo review" — 5.0/5 > **Mantas** | *18 april 2022* | Detailhandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to navigate through menus. Quick and responsive. Excellent customer support. > > **Minpunten**: Occasionally some reporting and features would break after scheduled updates to the platform. > > I worked mostly with logging tickets and providing reports. Halo was easy to use for that. Support engineers were also great assisting with creating reports when they were needed urgently ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.be/software/130803/haloitsm?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/130803/haloitsm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens