Muster

Advocacy platform for nonprofits & trade associations

4,8 /5 (21 review) Schrijf een review!

Muster - Overzicht

Wat is Muster?

Muster is a cloud-based advocacy platform designed to help trade associations, nonprofits and government firms track and manage their networks of supporters, and run grassroots campaigns. Key features include advocate engagement analytics, message drafting, alerts, and audience segmentation.

The application includes a CRM module, which lets employees manage and organize contact lists through custom field tags and record activity logs. Muster allows legislators to streamline communication and connect with elected officials through various modes such as email, phone or Twitter. It lets users drive advocacy campaigns by building segmented lists of supporters and broadcasting emails accordingly. Agencies can also use the solution to measure campaign success through open-rates & ROI statistics, as well as track advocacy actions through Facebook pixel integration.

Muster helps team members segregate contacts based on political and geographic boundaries, enabling them to inform targeted audience groups about policies or initiatives. Plus, organizations can embed the widget on their website and invite visitors to participate in advocacy campaigns.

Muster - Overzicht

Prijzen

Vanaf
N/A

Prijsopties

Gratis proef
Prijs-kwaliteitverhouding

Contact Muster for pricing details.


Muster - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika
Ondersteunde talen
Engels

Media

Muster action alerts
Muster action details
Muster email broadcasting
Schermopname van Muster: Muster action alerts Schermopname van Muster: Muster action details Schermopname van Muster: Muster email broadcasting

Muster reviews

Muster reviews

Totaalscore
4,8
/
5
Uitstekend
17

Zeer goed
4

Gemiddeld
0

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
5
Functies
4,3
Gebruiksgemak
4,8
Klantenondersteuning
5
100% heeft deze app aanbevolen
Elaine a. E.

Happy we made the switch to Muster

We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.


Vertalen met Google
Charles M.

Muster is a Must-have

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes.

Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city.

Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.


Vertalen met Google
Kadi P.

Effective Advocacy Tool

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.


Vertalen met Google
Atul B.

Powerful and economical


Vertalen met Google
Andrew M.

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.


Vertalen met Google
Elaine a. E.
Sector: Ziekenhuis- en gezondheidszorgbranche
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Happy we made the switch to Muster

Anders 1+ jaar lang gebruikt
Beoordeeld op 31/7/2018
Bron van de reviewer: Capterra

We have been very satisfied with Muster and are glad we made the switch from our previous vendor where everything was a la carte and the customer service was non-existent. Muster has been very attentive to our needs and the software itself is great. We've recommended Muster to several other non-profit organizations in our area because of our good experience with it.

Pluspunten

We like how easy it is to use and that the price includes everything -- each feature is not a la carte.

Minpunten

When we first subscribed there were some kinks to be worked out particularly around loading lists, but those have been addressed.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Charles M.
Sector: Openbaar beleid
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Muster is a Must-have

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 4/4/2017
Bron van de reviewer: Capterra

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes.

Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city.

Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.

Pluspunten

Muster is great for the following reasons:
Excellent underlying data that makes segmentation and targeting your list simple.
The team is fantastic at supporting their product.
Sending quick updates is easy.

Minpunten

Muster could be better if:
More integrations
Greater ability to customize emails
Organization-facing mobile apps for managing lists, signups, calls to action.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Kadi P.
Sector: Management non-profit organisaties
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Effective Advocacy Tool

Maandelijks 2+ jaar lang gebruikt
Beoordeeld op 21/11/2019
Bron van de reviewer: Capterra

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.

Pluspunten

Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate.

Minpunten

There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.

Vertalen naar het Nederlands

Antwoord van Muster

Kadi,

Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them.

We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators.

Best,
Corey @ Muster

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Atul B.
Sector: Management non-profit organisaties
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Powerful and economical

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 29/5/2020
Bron van de reviewer: Capterra

Pluspunten

User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign.

Minpunten

Data organization can be tricky. Large numbers of contacts can slow down the interface.

Vertalen naar het Nederlands

Antwoord van Muster

Hi Atul,

The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother.

Best,
Corey @ Muster

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Andrew M.
Sector: Juridische dienstverlening
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

We needed a simple and straightforward 'contact your legislator' tool. We got that and more.

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 5/6/2017
Bron van de reviewer: Capterra

We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page.

Pluspunten

It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page).

Minpunten

When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
9,1/10
Gebaseerd op 21 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Muster

Prijzen van Muster

Vanaf
N/A
Gratis proef
Prijs-kwaliteitverhouding

Contact Muster for pricing details.

Contact Muster for pricing details.

Prijs-kwaliteitverhouding
5/5
Gebaseerd op 21 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Muster - Functies

Muster - Functies

A/B-tests
API
Aanpasbare branding
Aanpasbare sjablonen
Activiteitendashboard
Automatische meldingen
Beheer van e-mailmarketing
Bewaking
Campagneanalyse
Campagnebehee
Campagnesegmentering
Contentbeheer
Drag & Drop-interface
Engagementanalyses
Gegevens importeren en exporteren
Integratie van derden
Integratie van sociale media
Marketing via meerdere kanalen
Rapportage en statistieken
Realtime analyse
Functies
4,3/5
Gebaseerd op 21 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor Muster

Aanvullende informatie voor Muster

Voornaamste functies van Muster

  • Campaign Analysis
  • Campaign Management
  • Contact Management
  • Forms Management

Muster - Veelgestelde vragen

Muster - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Muster.

V. Welke prijsmodellen heeft Muster te bieden?

Muster kent de volgende prijsmodellen:

Gratis proef: Niet beschikbaar

Contact Muster for pricing details.

V. Wat zijn de voornaamste functies van Muster?

Muster biedt de volgende functies:

  • Campaign Analysis
  • Campaign Management
  • Contact Management
  • Forms Management

V. Wat zijn de typische gebruikers van Muster?

Muster heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Openbare diensten, Non-profit, Middelgroot bedrijf

V. Welke talen worden door Muster ondersteund?

Muster ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft Muster te bieden?

We hebben geen informatie over prijsmodellen van Muster

V. Biedt Muster ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door Muster worden ondersteund

V. Met welke andere apps kan Muster worden geïntegreerd?

Muster kan worden geïntegreerd met de volgende toepassingen:

Facebook

V. Welke mate van ondersteuning heeft Muster te bieden?

Muster biedt de volgende ondersteuningsopties:

Telefonische ondersteuning, Online ondersteuning, Veelgestelde vragen, Kennisbank