--- description: Gedetailleerde beoordelingen over Custify: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Custify met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Custify reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Customer success software](/directory/959/customer-success/software) > [Custify](/software/128095/custify) # Custify Canonical: https://www.getapp.be/software/128095/custify Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.be/software/128095/custify?page=2) > Custify is een cloudgebaseerd platform voor succesverhalen van klanten, ontworpen om SaaS-bedrijven te helpen met het beheer van klantenbinding en churn rate in het terugkerende omzetmodel. Tot de belangrijkste functies behoren KPI-tracking, activiteitscreatie, taaktoewijzing, klantcommunicatie en doelgroepsegmentatie. > > Oordeel: score van **4.9/5** door 135 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.9/5** | 135 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Custify - **Locatie**: Bucurest, Roemenië - **Opgericht**: 2017 ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - AI/machine learning - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanstellen (van personeel) - Accountbeheer - Accountwaarschuwingen - Activiteiten volgen - Activiteitendashboard - Annuleringsbeheer - Beheer van e-mailcampagnes - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Bewaking - CRM - CSAT-enquêtestructuur - Communicatie via meerdere kanalen - Communicatiebeheer ## Integraties (22 in totaal) - Chargebee - Freshdesk - Freshsales - Gmail - HappyFox Workflows - HubSpot CRM - Intercom - Microsoft 365 - Microsoft Outlook - Pipedrive - Recurly - RudderStack - Salesforce.org Nonprofit Cloud - Segment - Slack ... en 7 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Customer success software](https://www.getapp.be/directory/959/customer-success/software) ## Gerelateerde categorieën - [Customer success software](https://www.getapp.be/directory/959/customer-success/software) - [Customer satisfaction software](https://www.getapp.be/directory/1029/customer-satisfaction/software) - [Klantbehoud software](https://www.getapp.be/directory/3876/customer-retention/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [Skalin](https://www.getapp.be/software/2051814/skalin) — 4.9/5 (55 reviews) 3. [monday CRM](https://www.getapp.be/software/2056613/monday-crm) — 4.7/5 (466 reviews) 4. [Customerscore.io](https://www.getapp.be/software/2079342/customerscore-io) — 4.8/5 (17 reviews) 5. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4090 reviews) ## Reviews ### "Great support from Custify" — 5.0/5 > **Kev** | *16 december 2024* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Flexibility in the platform. Our CSM is super knowledgeable. > > **Minpunten**: Only thing I'd say is because it so powerful, the possibilities are endless, so working out how implement an idea can sometimes take a little while to figure out. > > Brilliant. We've used Custify for 3 years and the support we receive is top class. Lots of product updates too, so the platform is constantly evolving with us and our needs. ----- ### "Head of Client Services" — 5.0/5 > **Edona** | *22 mei 2023* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: -Playbooks ( I absolutely love the flexibility to automate outreach, create reminders and create notes and tasks for the team via playbooks. It is a critical feature if you work with small and midsize companies. Managing the clients has never been easier for us. Custify played a big plan in our overview Success strategy - Healthscoors- It's been a game changer for us to be able and monitor our client's journey and more so, to be able to create our healthcare matrixes - The support team is fantastic- They were always happy to jump on meetings and help us with the setup > > **Minpunten**: - The only thing I would point out is improving the native integrations. We use several other tools, and we are limited on being able to send data from Custify to our CRM, so we can centralize the data for all teams ----- ### "Easy to use and a massive help." — 4.0/5 > **Ryan** | *11 december 2024* | Computersoftware | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Easy to use and really helps automate the Sales \& CS flows. > > **Minpunten**: Some of the integrations or functions may be missing, but the team is happy to listen to our needs. > > Happy with everything so far and looking forward to what's to come. ----- ### "Custify Review" — 4.0/5 > **Chris** | *12 juli 2024* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ability to consolidate events from all users at parent company level and then build dashboards such as DAU, MAU, Utilization, and more. We even collect events for certain operations that have failed and are able to add companies to a segment that our support team then works through to resolve the issues. In some cases we reach out to the customer before they even knew they had a problem. > > **Minpunten**: Metrics and dashboards are not updated in real time, they are updated on schedules. If I'm building a dashboard and hit 'save' it sometimes takes 10 minutes or more for it to populate. > > Great team, mostly available when needed. Support is via Slack which can be good or bad. Ideally there would be a way to convert a Slack request to a ticket so it did not get lost (on either end). ----- ### "Overall great experience and great product" — 5.0/5 > **Joel** | *12 juli 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I particularly love using the health scores to anaylse my client's health and see which ones may be at risk. This is such a strong indicator for us. They are also very customisable depending on your product which is great. The support at Custify is excellent. Issues are addressed quickly and they really seem to take client feedback on board. > > **Minpunten**: I find that the email modal is probably the bit I like the least. This has improved a lot but there are still a couple of issues with the UI, and with emails becoming stuck in pending. > > Overall, this has been excellent. I really get a lot out of using the platform overall. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.be/software/128095/custify?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/128095/custify) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens