--- description: Gedetailleerde beoordelingen over CTM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk CTM met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CTM reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/294/telephony/software) > [CTM](/software/127363/calltrackingmetrics) # CTM Canonical: https://www.getapp.be/software/127363/calltrackingmetrics Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.be/software/127363/calltrackingmetrics?page=2) > CallTrackingMetrics is een oplossing voor marketingtoewijzing, gespreksinformatie en contactcenters. Leg het volledige klanttraject tussen teams vast. Volg al je gesprekken via oproepen, sms'jes, het invullen van formulieren en chats op één platform. > > Oordeel: score van **4.6/5** door 150 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 150 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: CallTrackingMetrics - **Locatie**: Severna Park, VS - **Opgericht**: 2010 ## Commerciële context - **Beginprijs**: US$ 79,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Albanië, Algerije, Angola, Antigua en Barbuda, Argentinië, Australië, Azerbeidzjan, Bahama’s, Barbados, Belarus, België, Belize, Benin, Bhutan, Bolivia, Bosnië en Herzegovina, Botswana, Brazilië, Bulgarije, Burkina Faso en 123 meer ## Functies - API - Aanpasbare rapporten - Aanpasbare velden - Aanvraagtoewijzing - Activiteiten volgen - Activiteitendashboard - Agent-interface - Alerts/Escalation - Antwoodapparaatdetectie - Archiveren en retentie - Audio opnemen - Automatic Outbound Dialer - Automatic call distribution (ACD) - Automatische transcriptie - Autoresponders - Beheer van klantervaringen - Beller-ID - Bellerprofielen - Bellijstbeheer - Bestandsoverdracht ## Integraties (53 in totaal) - AB Tasty - Acquisio - Adobe Analytics - Adobe Commerce - AgencyAnalytics - CAKE - Call Criteria - Dialogflow - Drift - Dynamics 365 - Facebook Business Suite - Google Ads - Google Analytics 360 - Google Data Studio - Google Forms ... en 38 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Telefonie software](https://www.getapp.be/directory/294/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.getapp.be/directory/294/telephony/software) - [Conversationele marketing software](https://www.getapp.be/directory/1659/conversational-marketing-platform/software) - [Call center software](https://www.getapp.be/directory/275/call-center/software) - [Contactcenter software](https://www.getapp.be/directory/593/contact-center/software) - [SMS-marketing software](https://www.getapp.be/directory/1291/sms-marketing/software) ## Alternatieven 1. [Nextiva](https://www.getapp.be/software/91289/nextiva) — 4.6/5 (914 reviews) 2. [JustCall](https://www.getapp.be/software/2047760/justcall) — 4.1/5 (223 reviews) 3. [Five9](https://www.getapp.be/software/91276/five9) — 4.2/5 (481 reviews) 4. [RingEX](https://www.getapp.be/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [Dialpad](https://www.getapp.be/software/103849/dialpad-sell) — 4.2/5 (562 reviews) ## Reviews ### "Tracking call from multiple marketing sources" — 5.0/5 > **Himanshu** | *17 december 2024* | Vastgoed | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: 1. Perfectly integerable with other marketing tools to track and evaluate calls which are done by different marketing channels. 2. Extremely quick and easy setup. 3. Customer care is very knowledagable and helpful for any kind of support and troubleshooting. > > **Minpunten**: 1. UI is not very constant , frequent changes observed. 2. Learning of product is quite difficult. 3. Pricing structure is bit expensive. > > It is working as advance tracking software for us to generate lead and to manage updates. It's just absolutely perfect in managing and integrating with different marketing sources to give a collaborative report like Google Business , direct traffic , indirect traffic all. ----- ### "Powerful Full Service Call System" — 5.0/5 > **Morgan** | *6 februari 2024* | Vervoer/over de weg/per spoor | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Call tracking allowed us to take our automation to the next level and improve customer experience with our brands. > > **Minpunten**: It's a bit more expensive then our past provider but the cost has been worth it, to be honest. > > I was very impressed with the onboarding process and the level of custom support they gave during set up. ----- ### "It is not ideal but does integrate with other programs and software" — 3.0/5 > **Rachel** | *6 februari 2018* | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It helps us to know when someone is calling into one of our tracking lines. It integrates with Infusionsoft via zapier (one way connection so that infusionsoft doesn't cause issues for them) and then it also allows us to listen to those calls. > > **Minpunten**: It does not record all calls. It does not do a great job of creating contacts into Infusionsoft as it makes duplicates because of how the system connects, NOT sure if this is their fault, Zapier's fault or Infusionsoft's fault. > > It is better than not having a program to track calls and it helps us to identify the sources for ROI purposes, but does not produce regular reports and you really never know if the person came from where it says if they call the main number which is not recorded and they can't make that happen, but to be fair neither can any other company I have talked to outside the actual phone company. ----- ### "Great Software for the Price, Compared to other Options" — 4.0/5 > **Diego** | *20 augustus 2020* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: CTM has many of the features offered by the bigger names in the industry at a more cost effective rate. Other similar software require more than 1 tracking number to integrate to Google Ads. Although CTM suggests to add more than one, it is not a requirement. Most of our clients are small businesses and don't have the traffic volume to necessitate more than one tracking number. > > **Minpunten**: Reports are not as customizable as I would like. > > We have been using the software for 4+ years. It is a good tool to implement for our clients as most of our clients get the majority of their business from phone calls. ----- ### "A great way to use tracking numbers\!" — 5.0/5 > **Xander** | *15 februari 2024* | Rechtspraktijk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Features - Expansive call tracking features, much better than callrail - Reports > > **Minpunten**: - The setup isnt the easiest without a setup package - The knowledge base is useful > > The staff are second to none. Overall, CTM has been a great addition to our business. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.be/software/127363/calltrackingmetrics?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/127363/calltrackingmetrics) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens