Applied Epic

This is a powerful Agency Management Software. It can do almost anything you need it to do, and the training tools that come with it are very helpful. It can take a while to really understand how to use the system to the fullest, but once you do, it is very powerful. I like how easy it is to route tasks through the system and keep the information organized.

Just that it isn't necessarily intuitive. You can usually figure it out after making a few wrong clicks, and it makes it difficult to mess anything up, but it can sometimes cause some head scratching at first.

That we no longer have to use it. .........................

Very Expensive, Do not set up payments for EFT. If you cancel they will take extra payments and tell you that they do not give refunds. This system is very hard to learn. We went to a class that applied put on. We watched the instructor struggle to get the system to do what she wanted. Best part was she called he self an expert at the beginning of the class.

We use this software for business everyday. It is easy to use, and have a lot of function to manage all the accounts we have on file, attach emails and keep record of every transactions.

It is not that easy to use and master. We spent 6 months to learn and master the system. It could be more user friendly, than more complicate functions.

I like that this system is pretty easy to learn. It also has good features for the company that I work for to use.

It's not easy to get somethings working properly. Such as, sometimes downloads don't go through for certain companies making it hard.