--- description: Gedetailleerde beoordelingen over Document360: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Document360 met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Document360 reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Kennismanagement software](/directory/257/knowledge-management/software) > [Document360](/software/120723/document360) # Document360 Canonical: https://www.getapp.be/software/120723/document360 Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.getapp.be/software/120723/document360?page=2) > Document360 is een AI-aangestuurd kennisbankplatform waarmee gebruikers zelfbedieningskennisbanken, producthandleidingen en API-documenten kunnen maken en publiceren met behulp van functionaliteiten voor documentatie, categorisatie, bewerking en merkprofilering, zoals markdown-ondersteuning, versiebeheer, rollback en meer. > > Oordeel: score van **4.7/5** door 292 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 292 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kovai Limited - **Locatie**: Sidcup, VS - **Opgericht**: 2017 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels, Frans, Portugees, Spaans - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - API - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Catalog Management - Contentbeheer - Contentbibliotheek - Dashboard - Discussions/Forums - Documentatiebeheer - Documentbeheer - Documenten opslaan - E-mailwaarschuwingen - Editor met slepen-en-neerzetten - Eenmalige aanmelding - Enquêtes en feedback - Feedbackbeheer ## Integraties (15 in totaal) - Chrome Enterprise - Crowdin - Disqus - Drift - Elsevier Pure - Google Analytics - Google Tag Manager - Hotjar - Microsoft Excel - Microsoft Teams - Mixpanel - Twilio Segment - Zapier - Zoho Desk - Zoho PageSense ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [Kennismanagement software](https://www.getapp.be/directory/257/knowledge-management/software) ## Gerelateerde categorieën - [Knowledge Base Software](https://www.getapp.be/directory/2823/knowledge-base/software) - [API-management software](https://www.getapp.be/directory/559/api-management/software) - [Kennismanagement software](https://www.getapp.be/directory/257/knowledge-management/software) - [IT-documentatiesoftware](https://www.getapp.be/directory/3860/it-documentation/software) ## Alternatieven 1. [Guru](https://www.getapp.be/software/123167/guru) — 4.8/5 (640 reviews) 2. [Connecteam](https://www.getapp.be/software/105401/connecteam) — 4.6/5 (5322 reviews) 3. [Confluence](https://www.getapp.be/software/90949/confluence) — 4.5/5 (3726 reviews) 4. [Freshservice](https://www.getapp.be/software/91351/freshservice) — 4.5/5 (805 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (19024 reviews) ## Reviews ### "Great Tool Amazing Customer Support" — 4.0/5 > **David Andre** | *24 juli 2023* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: 1. The software is very user-friendly and easy to learn2. Straightforward Setup. It takes little effort to spin up a new KB3. Lots of extensions (Slack, Chrome, Salesforce, embeddable widget, etc.) allow your users to access the KB wherever needed.4. Amazing support team. They are very responsive both in support calls and issues that require development.5. Great API Support > > **Minpunten**: 1. The editor could use some key improvements (though I understand this is currently being worked on). For instance, there are no inline comments.2. Zapier integration is very limited. No ability to update articles (new versions) based on actions in other tools like Confluence.3. Interface can be slow at times.4. UI is not bad but could use some quality-of-life improvements. ----- ### "The Secure, Single Source of Truth for Enterprise Knowledge Management." — 5.0/5 > **MOHAMED** | *11 december 2025* | Kleding en mode | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The most significant benefit is the excellent administrative control and content governance. The platform provides a single source of truth with robust version control and rollback features, which ensures content accuracy and consistency. The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs). We also greatly appreciate the responsive customer support. > > **Minpunten**: While the editor is intuitive, the overall user interface (UI) can be challenging to navigate for some new team members, presenting a learning curve. Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on the go. There are also times when integrations with some external tools are not as deeply customizable as we would prefer. > > Document360 is fundamentally solving the problem of decentralized information silos and outdated/inconsistent articles. By providing a central, searchable repository, it has dramatically reduced the time employees spend searching for information, which boosts internal productivity. For our employees, the self-service knowledge base has been critical. It has led to a significant reduction in support tickets/calls, allowing our support agents to focus on more complex issues and lowering overall support costs. The in-depth analytics also help us identify content gaps and ensure we are continuously improving the content. ----- ### "Overall decent product" — 3.0/5 > **Sam** | *28 augustus 2025* | Marketing en reclame | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Clear menu layout, very good support function and most functions simple to use. Able to easily move between projects and connect easily to own website through URL mapping and search functions > > **Minpunten**: The formatting of articles can be very temperamental and tricky to get right - takes some trial and error > > Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential platofmr to use for FAQ sections and support pages. ----- ### "Easy Knowledge Sharing with Document360" — 5.0/5 > **Punit** | *7 oktober 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I liked that Document360 makes it very easy to create, organize, and share knowledge in one place. Finding information is quick, and it helps me work faster without wasting time searching for answers. > > **Minpunten**: I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features. I wish it was simpler and more intuitive. > > My experience with Document360 has been good. It helps me create and share information easily, keeps everything organized, and makes finding things quick. It takes a little time to learn all the features, but overall it makes my work much easier. ----- ### "Doc 360 Review from an Admin" — 5.0/5 > **Alison** | *25 september 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to add content, create content, and make it look appealing. Easy for readers to find their way around. Great search functionality. It has helped our team with defining processes for the business and being able to refer back to them when people are stuck. > > **Minpunten**: There is nothing bad to say about Document360 - its a great tool and one we couldn't do without now. > > Great tool but even better is their customer service - they are so responsive to questions and very helpful. A rare thing in these times. ----- Pagina: 1 / 13\ Volgende: [Volgende pagina](https://www.getapp.be/software/120723/document360?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/120723/document360) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens