Over CustomerLabs CDP

Action Recorder is een cloudgebaseerde oplossing voor marketing automation en analytics, voor bedrijven van elke omvang. Het stelt marketingteams in staat promotiemateriaal te volgen en gegevens te analyseren die zijn gegenereerd op basis van webverkeer. De software is geïntegreerd met sociale-mediaplatforms en analysetools zoals Google Analytics, Google Adwords, Mixpanel, Kissmetrics, Segment, Salesforce, Pipedrive, Zapier en Segment om informatie uit meerdere bronnen op één platform te consolideren en inzichten van consumenten te verkrijgen.

Het systeem is voorzien van een 360-graden gebruikersprofiel waarmee informatie over marketinginitiatieven kan worden verzameld van meerdere apparaten. Het maakt een gebruikerstijdlijn om het moment vast te leggen waarop een gebruiker een e-mail opent, een webpagina bezoekt, contact opneemt met de klantenservice of een aankoop doet.

Action Recorder biedt marketingteams een functie voor demografische en gedragsanalyses waarmee promoties per land, stad en buurt geografisch kunnen worden getarget voor lokale advertenties. Er kan ook informatie worden gevonden over
klikpatronen wanneer er op internet wordt gezocht via een gerichte e-mail die kan bijhouden wanneer gebruiker artikelen toevoegen aan een winkelwagen, maar de site verlaten zonder de aankoop te voltooien.

Prijzen vanaf:

US$ 99,00/maand

  • Gratis proef
  • Gratis versie
  • Abonnement

Apparaten

Bedrijfsgrootte

K M G

Markten

Australië, Canada, Duitsland, India, Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 99,00/maand

  • Gratis proef
  • Gratis versie
  • Abonnement

Afbeeldingen

Capture website visitor behavior using Action Recorder
Unify customer data from your marketing, sales, service and offline channels
Get an overview about your target company and contacts in one place
Identify anonymous users and map their behavior across channels to create a 360 degree customer profile
Create custom segments on the fly to get answers to your marketing questions
Sync your standardized customer data to your existing marketing tools. CustomerLabs CDP integrates with more than 180 tools.
Get the insights you need to optimize your ecommerce store.
Group similar users and monitor their progress over time.
Credit the exact touchpoint that influenced conversion. Choose the attribution model that gives the maximum insights to optimize your marketing efforts.
Nog 10 andere bekijken
CustomerLabs CDP-video
CustomerLabs CDP-video
CustomerLabs CDP-video
CustomerLabs CDP-video
CustomerLabs CDP-video
Schermopname van CustomerLabs CDP: Capture website visitor behavior using Action Recorder Schermopname van CustomerLabs CDP: Unify customer data from your marketing, sales, service and offline channels Schermopname van CustomerLabs CDP: Get an overview about your target company and contacts in one place Schermopname van CustomerLabs CDP: Identify anonymous users and map their behavior across channels to create a 360 degree customer profile Schermopname van CustomerLabs CDP: Create custom segments on the fly to get answers to your marketing questions Schermopname van CustomerLabs CDP: Sync your standardized customer data to your existing marketing tools. CustomerLabs CDP integrates with more than 180 tools. Schermopname van CustomerLabs CDP: Get the insights you need to optimize your ecommerce store. Schermopname van CustomerLabs CDP: Group similar users and monitor their progress over time. Schermopname van CustomerLabs CDP: Credit the exact touchpoint that influenced conversion. Choose the attribution model that gives the maximum insights to optimize your marketing efforts.

Functies

Totaal aantal functies van CustomerLabs CDP: 33

  • API
  • Activiteiten volgen
  • Afstemmen en samenvoegen
  • Analyse/ROI volgen
  • Bewaking van sociale media
  • Bijhouden van klantenactiviteit
  • Conversies bijhouden
  • Doelen stellen en bijhouden
  • Door gebeurtenissen geactiveerde acties
  • E-mailmarketing
  • Gedragsanalyse
  • Gegevens vastleggen en overdragen
  • Gegevensintegratie
  • Geotargeting
  • Integratie van sociale media
  • Integraties van derden
  • Klantendatabase
  • Klantensegmenten
  • Klantprofielen
  • Leadkwalificatie
  • Naleving van AVG
  • Optimalisatie van conversiepercentages
  • Personalisatie
  • Prestatiemeetwaarden
  • Rapportage en analyse
  • Realtime analyse
  • Realtime gegevens
  • Referenties bijhouden
  • Trefwoorden bijhouden
  • Voortgang bijhouden
  • Websiteanalyse
  • Webverkeerrapportage
  • eCommerce-beheer

Alternatieven

Synerise

5
#1 alternatief voor CustomerLabs CDP
Synerise is an AI Growth Ecosystem for B2C & B2B that provides 360 Customer view and cutting-edge personalization.

monday.com

4,6
#2 alternatief voor CustomerLabs CDP
monday.com is een cloudgebaseerd Work OS, waar teams workflow-apps maken in enkele minuten om hun processen, projecten...

SALESmanago Marketing Automation

4,5
#3 alternatief voor CustomerLabs CDP
SALESmanago is een alles-in-één marketing automation platform voor kleine en middelgrote e-commercebedrijven.

WebEngage

4,6
#4 alternatief voor CustomerLabs CDP
WebEngage is een B2C marketing cloud voor cross-channel gebruikersbetrokkenheid via kanalen zoals e-mail, SMS, Onsite,...

Reviews

Totaalscore

4,6 /5
(11)
Prijs-kwaliteitverhouding
4,7/5
Functies
4,8/5
Gebruiksgemak
4,2/5
Klantenondersteuning
5/5

Heb je CustomerLabs CDP al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 11 worden weergegeven
Taylor B.
Totaalscore
  • Sector: Computer- en netwerkbeveiliging
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Incredibly Powerful and Highly customizable

Beoordeeld op 19/9/2019

Amazing customer service and overall experience! Very pleased with the capabilities of the tool and...

Amazing customer service and overall experience! Very pleased with the capabilities of the tool and the outstanding support provided by the team behind it.

Pluspunten

CustomerLabs provides us with a flexible, powerful alternative to both Google Tag Manager and Segment, allowing us to identify and track events across our event registration site with ease. Using their Action Recorder, we were able to quickly tag and identify core events (user registration, ticket selection, purchases, etc) and can now use that data to provide a better experience to our customers, while also more effectively retargeting those users who didn't complete the registration process, something that would have been nearly impossible with the event platform on its own.

Minpunten

Very few dislikes, though there is a small learning curve as one gets familiar with the software and its workflow. However, the team at CustomerLabs provided some of the best support and handholding I've ever experienced from a SaaS provider, and they were able to help us get up and running within the first day we put CustomerLabs to work.

M R.
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Highly recommended tool for no-code server side conversion event implementation

Beoordeeld op 2/3/2021

Moving onto Customerlabs has helped me focus on Strategy & Execution and not to worry about...

Moving onto Customerlabs has helped me focus on Strategy & Execution and not to worry about spending more time on data collection. Meaningful decisions are being made with customer information being unified onto one single platform. Being a non coder, CustomerLabs reduced my dependency on developers and data analysts, which in turn helped me focus on my campaigns.

Pluspunten

Perfect tool for non coder like me to implement server side conversion events specially with the new iOS update and Google no roll out of cutting Third-Party Tracking Pixels to work directly on Chrome. Their customer support and on-boarding has been top notch. I would have been lost without their team's untiring support.

Minpunten

Looking forward to an improvement in UI/UX. For not so expert like me I wish to see more implementation and use case videos.

Ale R.
Totaalscore
  • Anders 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

amazing app for tracking event when you are a coder

Beoordeeld op 6/6/2018

Tracking actions and event for get real info about what happen in your shop or landing page. Track...

Tracking actions and event for get real info about what happen in your shop or landing page. Track convertion and send info to your apps.

Pluspunten

You can setup event so you can improve your convertion.

Action recorder for customer labs help you to do this if you are not a developer. this is a pain and this save alot of time

A MUST TOOL FOR ECOM or DIGITAL MARKETER

- You can setup the tracking code really easy
- Integrate with like FB or Adword
- You can track event and send the info to other services

Today tracking the convertion and the action on your site is key for traking how your site/convertion is working.

INSANE SUPPORT.

One of the best support i talk. They take the time to help you so u can get this up and running smoothly!

Minpunten

Action recorder is pretty simple but they need to fix some detail, could be really more simple

- improve the UX kind confusing
- i dont like the design
- make more easy or accesible .

Example there is a hand you need to click to select the element, but is your first time you miss it because the design.

Is easy to setup, but with some clear instruction or steps should be more easy!!!
Also they need to add tutorial because most of the people dont get this tool is really good or how to use it.

I dont like they count all the pageview like event, so you need to exclude theurl or you get your limit exceed.

With some small fix it this is cold be one of the top secret tool for digital marketer.

Tracking what happen in your site, shop or landing page is key, and Action Recorder help you to get that info

Thomas P.
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Super easy to use and powerful

Beoordeeld op 4/9/2019

Pluspunten

It saves a lot of development time - instead of having our developers define each event, we were able to do so ourselves using the action recorder. Then we watch the events come in - it's super awesome! Now, as with any software, there is a bit of a learning curve because there are many different events, and each one of them are defined slightly differently in each individual case. The customer support at Customerlabs has been absolutely fantastic in helping us set this up and they have been very responsive. We highly recommend this product.

Minpunten

There really are very few cons; if I had to name one, it could be that there is no mobile SDK that could be used. I'm not a developer, so I don't know if this even is possible, but it would have been absolutely amazing to go through the same steps as I can currently go through with the action recorder but for a mobile app.

Antwoord van CustomerLabs

Thanks very much Thomas. This motivates us a lot. Thanks for taking time to review us.

Gary S.
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Fantastic Tool If Conversion Tracking If Your Are Not a Developer

Beoordeeld op 21/11/2018

Good tool overall if you like tracking conversion data on your site and don't have a lot of coding...

Good tool overall if you like tracking conversion data on your site and don't have a lot of coding knowledge or have a developer at your disposal.

Pluspunten

While Google Analytics gives you lots of conversion tracking options, some features are not available or if they are, can be very difficult to setup unless you have a knowledgable developer on hand. Action recorder let's you track button clicks, add to carts, prfile creations, etc, without having the need to do comlicated coding on the site. They also integrate with lots of 3rd party tools to pass the data to your other software.

Minpunten

They should be more generous with the # of integrations on the paid plans.

Antwoord van Customerlabs

Many thanks Gary, appreciate it.

5 van 11 worden weergegeven Lees alle reviews

CustomerLabs CDP - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over CustomerLabs CDP.

CustomerLabs CDP kent de volgende prijsmodellen:

  • Vanaf: US$ 99,00/maand
  • Prijsmodel: Gratis, Abonnement
  • Gratis proef: Beschikbaar

We hebben geen informatie over functies van CustomerLabs CDP

CustomerLabs CDP heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

CustomerLabs CDP ondersteunt de volgende talen:

Engels

CustomerLabs CDP ondersteunt de volgende apparaten:

CustomerLabs CDP kan worden geïntegreerd met de volgende toepassingen:

Drift, Facebook, Freshworks CRM, Google Ads, Google Analytics, Instapage, Intercom, LeadPages, Magento Commerce, Managed WooCommerce, Mixpanel, Pipedrive, Salesforce Sales Cloud, Segment, Shopify, Shopify Plus, Unbounce, WooCommerce, Zapier, Zoho CRM

CustomerLabs CDP biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor CustomerLabs CDP.