TablesReady

TablesReady

Waitlist solution with CRM and POS features

4,6/5 (18 review)

TablesReady - Overzicht

Wat is TablesReady?

TablesReady is a web-based waitlist management solution for businesses of all sizes in the hospitality, retail, healthcare, entertainment, and restaurant industries. The system provides users with an opportunity to remotely create reservations & appointments without being present on the location and comes with features such as a digital waitlist, a notification system, POS integration, customer accounts, traffic analytics, and more. The waitlist can be accessed on any web browser and will alert customers when their waiting time is coming to an end. In addition, the software will provide the businesses with color coded alerts if a reservation is missed or if a waiting period has exceeded the allotted time.

TablesReady allows users to reserve bookings based on time of day, availability, and size of party. The system generates information provided by the customer and displays it the host to ensure bookings do not overlap and customers are not creating unintentional reservations. Through the software, customers also have the ability to create their own profiles and can be alerted through email or SMS about upcoming promotions, openings, or birthday discounts. Key metrics such as average wait time, guest check-in times, and early check ins can also be monitored through the detailed analytics feature, which can help businesses understand traffic and wait trends through one centralized system.

TablesReady - Overzicht

Prijzen

Vanaf
US$ 69,95/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.


TablesReady - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Brazilië, Canada, China en nog 5 andere, Europa, Duitsland, India, Japan, Latijns-Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van TablesReady: Reservations can be added in TablesReady for specific tables
Schermopname van TablesReady: Reservations can be added in TablesReady for specific tables Schermopname van TablesReady: The main waitlist page allows users to notify customers with a single click Schermopname van TablesReady: TablesReady offers a public waitlist self-add/kiosk mode Schermopname van TablesReady: Customers can add their phone numbers to the waitlist to receive SMS notifications Schermopname van TablesReady: The customer management feature allows customers to create profiles for promotional materials Schermopname van TablesReady: Data can be exported from TablesReady to gain insight on customer analytics and trends Schermopname van TablesReady: Email and SMS notifications can be customized

TablesReady reviews

TablesReady reviews

Totaalscore
4,6
/
5
Uitstekend
11

Zeer goed
6

Gemiddeld
1

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
4,4
Functies
4,5
Gebruiksgemak
4,8
Klantenondersteuning
4,6
94% heeft deze app aanbevolen
Jerry G.

Review


Vertalen met Google
Kaitlyn F.

Excellent Investment for Busy Restaurant


Vertalen met Google
Geverifieerde reviewer

Nothing special

We are looking for a different platform


Vertalen met Google
Janice K.

tables ready user - small restaurant with long line ups

we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system.


Vertalen met Google
Josh T.

Great Restaurant Tool

Overall, we are very pleased with TablesReady and have recommend it to others. It allows us to clear up our front door and not have a massive amount of people waiting in the already small entrance. Customers would not come into the restaurant if it was too full, but with this software the front entrance stays open and available for more customers to come in.


Vertalen met Google
Jerry G.
Sector: Restaurants
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Review

Wekelijks 1-5 maanden lang gebruikt
Beoordeeld op 27/5/2019
Bron van de reviewer: Capterra

Pluspunten

Easy to install and teach staff.

Minpunten

Little confusing customizing times and messages.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 10.0/10

Kaitlyn F.
Sector: Restaurants
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Excellent Investment for Busy Restaurant

Anders 1+ jaar lang gebruikt
Beoordeeld op 26/5/2019
Bron van de reviewer: Capterra

Pluspunten

What we enjoy most about TablesReady is how it limits background noise for our guests who are dining. Instead of yelling out names and interrupting everyone's dinner experience, it is discreet and more professional. We like that it keeps track of what time each party arrived and that we can input reservations as well. It de- clutters our Host stand. Very effective and guests love not having to wait around the Host stand to be called. Instead they may go enjoy a cocktail and/or run an errand.

Minpunten

What we like least is not an issue with the software but more human error. If we are busy and the Host inputs a telephone number incorrectly, we have no way of getting in touch with them unless the Host remembered who they were. In addition, many people do not wish to disclose their telephone number and we are forced to remember who they are so we may retrieve them. And lastly, some people do not pay attention to their phones as they are trying to enjoy their evening out. But other than that, the software itself is very effective and convenient.

Vertalen naar het Nederlands

Antwoord van Table's Ready

Thanks for the review! We appreciate it.
If you choose to enable the "confirmation" text notification when you add someone to your list, it will give you an error message pretty much right away after adding a party to your list if that SMS failed, so you can get a warning that the number was entered wrong. Then you can try a new phone number while they're still standing there. (That won't help if the number is still valid but went to someone else, however.)
If someone doesn't respond to the ready text, you can try sending an automated phone call if you click the phone button. That tends to buzz/ring the phone a bit more and get their attention.
And if people don't have phones or don't want to give their number, we usually recommend asking them to check back in after X amount of time, where X is less than you think their actual wait will be. So, if you think their wait is 30 minutes, have them check back in after 20 to get an update. You'll spend less time tracking them down.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Restaurants
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

Nothing special

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 2/11/2018
Bron van de reviewer: Capterra

We are looking for a different platform

Pluspunten

It's relatively easy to use
simple set up

Minpunten

too expensive
out of state numbers the customers get called from is a constant problem
the green on green makes it hard to tell how many people you've selected
the fact thats there's no data base sucks
there should be a call a head feature as well as reservations especially for the price.
there should be able to add more than one set of notes like high chair, section b and request
There should be prep sets for notes rather then remembering

Vertalen naar het Nederlands

Antwoord van Table's Ready

I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example:

-You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down.

-We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time.

-We have both a call ahead feature (we call it "public waitlist"), and we allow reservations.

-We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings.

-People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us.

Please reach out to our support if you're having issues!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 5.0/10

Janice K.
Sector: Restaurants
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

tables ready user - small restaurant with long line ups

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 28/10/2018
Bron van de reviewer: Capterra

we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system.

Pluspunten

its easy to use and easy to train staff how to use it.
customers appreciate the option of the automated text or call.

Minpunten

I used to be able to view tablesready on my pc but now it is no longer supported and must be viewed only on other devices (we are also using an apple ipad so its not that huge of an issue).

Vertalen naar het Nederlands

Antwoord van Table's Ready

Thanks for your review! Our app should be visible on any PC browser except Internet Explorer. We recommend Chrome, Firefox, or Safari. If you try with one of those browsers and you're having issues, please reach out to our support.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Josh T.
Sector: Restaurants
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

Great Restaurant Tool

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 27/10/2018
Bron van de reviewer: Capterra

Overall, we are very pleased with TablesReady and have recommend it to others. It allows us to clear up our front door and not have a massive amount of people waiting in the already small entrance. Customers would not come into the restaurant if it was too full, but with this software the front entrance stays open and available for more customers to come in.

Pluspunten

We use Tables Ready at High Rock Café in busy Wisconsin Dells, WI. We have a small front of our entrance so we love the fact that we can have a long waitlist without people being crowded in the restaurant. Customers will roam the streets and wait for their text message. This is a very user friendly software and can be easily taught how to use. Had a issue logging in on a busy Friday night and customer support took care of my needs in a timely fashion.

Minpunten

Our least favorite features of the software was lack of characters that could be used in writing a message. Other than that we don't have any dislikes with the software.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Gebruikersaanbeveling
8,8/10
Gebaseerd op 18 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van TablesReady

Prijzen van TablesReady

Vanaf
US$ 69,95/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.

Prijs-kwaliteitverhouding
4,4/5
Gebaseerd op 18 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

TablesReady - Functies

TablesReady - Functies

API
Activiteitendashboard
Automatische meldingen
Factureren
Integratie van derden
Kassasysteem
Klantendatabase
Klantgeschiedenis
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Promotiebeheer
Rapportage en statistieken
Systeem van cadeaubonnen
Verkooprapportage
Verwerking van creditcards
Voorraad bijhouden
Voorraadbeheer
Functies
4,5/5
Gebaseerd op 18 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor TablesReady

Aanvullende informatie voor TablesReady

Voornaamste functies van TablesReady

  • Customer Database
  • Reporting & Statistics
  • Reservations Management

TablesReady - Veelgestelde vragen

TablesReady - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over TablesReady.

V. Welke prijsmodellen heeft TablesReady te bieden?

TablesReady kent de volgende prijsmodellen:

Vanaf: US$ 69,95/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

$69.95/month with unlimited messages and be paid on a month-to-month subscription, which can be cancelled anytime.

V. Wat zijn de voornaamste functies van TablesReady?

TablesReady biedt de volgende functies:

  • Customer Database
  • Reporting & Statistics
  • Reservations Management

V. Wat zijn de typische gebruikers van TablesReady?

TablesReady heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door TablesReady ondersteund?

TablesReady ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft TablesReady te bieden?

TablesReady kent de volgende prijsmodellen:

Abonnement

V. Biedt TablesReady ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door TablesReady worden ondersteund

V. Met welke andere apps kan TablesReady worden geïntegreerd?

TablesReady kan worden geïntegreerd met de volgende toepassingen:

Square Payments

V. Welke mate van ondersteuning heeft TablesReady te bieden?

TablesReady biedt de volgende ondersteuningsopties:

Online ondersteuning, Telefonische ondersteuning