--- description: Gedetailleerde beoordelingen over Mint Service Desk: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Mint Service Desk met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mint Service Desk reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Digital asset management software](/directory/280/digital-asset-management/software) > [Mint Service Desk](/software/117895/mint-service-desk) # Mint Service Desk Canonical: https://www.getapp.be/software/117895/mint-service-desk Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.be/software/117895/mint-service-desk?page=2) > Mint Service Desk is een cloudgebaseerde oplossing voor IT-servicedesk en het beheer van bedrijfsmiddelen die kleine tot grote ondernemingen helpt bij het bewaken, volgen en uitwisselen van informatie over bronnen binnen de organisatie en met leveranciers. > > Oordeel: score van **4.8/5** door 23 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.8/5** | 23 Reviews | | Gebruiksgemak | 4.9/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: OPGK RZESZOW - **Locatie**: Rzeszów, Polen - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 5,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Duits, Engels, Maleis, Pools, Spaans - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, België, Belize en 208 meer ## Functies - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Agent-interface - Alerts/Escalation - Analyse - Asset Lifecycle Management - Assetbibliotheek - Assetcategorisering - Assets delen - Assets volgen - Barcode/Ticket Scanning - Beheer van IT-assets - Beheer van Service Level Agreements (SLA's) - Beheer van supporttickets ## Integraties (5 in totaal) - Lansweeper - Microsoft Azure - Microsoft Exchange - OAuth - baramundi Management Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Digital asset management software](https://www.getapp.be/directory/280/digital-asset-management/software) ## Gerelateerde categorieën - [Digital asset management software](https://www.getapp.be/directory/280/digital-asset-management/software) - [Helpdesk software en ticketsystemen](https://www.getapp.be/directory/287/help-desk-ticketing/software) - [ITSM-software (IT-service management)](https://www.getapp.be/directory/292/it-service-management-itsm/software) - [IT-asset management software](https://www.getapp.be/directory/325/it-asset-management/software) - [Servicedesk software](https://www.getapp.be/directory/1249/service-desk/software) ## Alternatieven 1. [Freshservice](https://www.getapp.be/software/91351/freshservice) — 4.5/5 (716 reviews) 2. [JIRA Service Management](https://www.getapp.be/software/91811/jira-service-management) — 4.5/5 (770 reviews) 3. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1782 reviews) 4. [Milvus](https://www.getapp.be/software/132287/milvus) — 4.8/5 (298 reviews) 5. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4079 reviews) ## Reviews ### "Lot of Posibilities with out no cost surprises" — 5.0/5 > **Iván** | *29 april 2026* | Computersoftware | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: We migrated to Mint because the posibilities we can do with the SD. Not only for IT Tickets, we use it for purchasing, HR and Customer Service. So far we are not only using it, we are partnering with them. > > **Minpunten**: They are constantly improving on features that make the user experience more easy. They have a focus On-Prem but "Cloud is coming" ----- ### "ITSM Software that doesn't kill your budget and time" — 5.0/5 > **Piotr** | *30 september 2021* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - flexibility and ease to deploy in an organization - available on-premise (what is very important in our organization) - ITIL V4 certified - scalable (ready for cloud architecture - it's dockerized) > > **Minpunten**: - some UX improvements - calendar control should be changed - lack of API documentation in free version (had to order Enteprise) ----- ### "Very good Asset Management tool" — 5.0/5 > **Geverifieerde reviewer** | *9 oktober 2020* | Financiële dienstverlening | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I like that it has its own ticketing system integrated with it. > > **Minpunten**: I wish they improve and modernize the user interface. ----- ### "Budget friendly. Great features. Built for those who actually work on SD platforms." — 5.0/5 > **Tomasz** | *30 juli 2025* | Nutsbedrijven | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Enteprise features for a very reasonable budget. If you don't want to spend tons of money - that's your choice. In addition, anytime we need a custom integration Mint Service Desk team is very helpful in that matter. > > **Minpunten**: As any platform, process of implementation may take a while but it's mostly due to understanding your actual organisation needs. Luckily Mint team is very competent and they guide you through the process. > > We migrated from a different platform due to their drastic pricing changes and we regret we haven't done it earlier. I strongly recommend Mint as the platform that is stable with great support (if needed). ----- ### "Nice and affordable ITSM solution." — 5.0/5 > **Mauricio** | *8 september 2025* | Verzekeringen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is a very affordable ITSM solution. The fact that they have On-Premises, Managed and Cloud versions helped us to decide the best one for our needs. The system is easy to use to support our users. IT helps to track the service request and incidents properly. > > **Minpunten**: I think it is too early now and we have not found any show stopper. We had our "nice to have" requirements and "must have". The "must have" were all covered and many "nice to have" too. We'll see in the future if there is something not that good. > > The overall experience is good, for the moment the users are happy and they are not complaining. They use email and customer portal to send their inquiries and we can easily get them, classify and solve them. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.be/software/117895/mint-service-desk?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/117895/mint-service-desk) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens