--- description: Gedetailleerde beoordelingen over IT Glue: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk IT Glue met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [MSP-software](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.be/software/113707/itglue Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.be/software/113707/itglue?page=2) > IT Glue is cloudgebaseerde, SOC 2-conforme IT-documentatieoplossing die is ontworpen om MSP's te helpen met het beheren van documentatie en het verminderen van tijd besteed aan het zoeken naar informatie. Het platform biedt flexibele bedrijfsmiddelentracering, relatietoewijzing, automatisering van documentatie, checklists, workflows en meer. > > Oordeel: score van **4.6/5** door 342 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 342 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kaseya - **Locatie**: Miami, VS - **Opgericht**: 2004 ## Commerciële context - **Beginprijs**: US$ 29,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Cyprus, Denemarken, Duitsland, Estland, Finland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Macau SAR van China, Maleisië, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Singapore, Verenigd Koninkrijk en 5 meer ## Functies - API - Aanmeldingsgegevensbeheer - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Active Directory-integratie (AD) - Activiteiten volgen - Activiteitendashboard - Archiveren en retentie - Asset Lifecycle Management - Assets volgen - Auditbeheer - Audittrail - Back-up en herstel - Beheer van IT-assets - Beheer van Service Level Agreements (SLA's) - Beheer van problemen ## Integraties (60 in totaal) - Addigy - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA - Continuum PPM - Crewhu ... en 45 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [MSP-software](https://www.getapp.be/directory/645/managed-service-providers-msp/software) ## Gerelateerde categorieën - [MSP-software](https://www.getapp.be/directory/645/managed-service-providers-msp/software) - [Wachtwoordmanager](https://www.getapp.be/directory/677/password-manager/software) - [Leveranciersmanagement software](https://www.getapp.be/directory/993/vendor-management/software) - [IT-asset management software](https://www.getapp.be/directory/325/it-asset-management/software) - [ICT-beheersoftware](https://www.getapp.be/directory/771/it-management/software) ## Alternatieven 1. [N-central](https://www.getapp.be/software/1999255/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.getapp.be/software/109249/n-sight) — 4.3/5 (203 reviews) 3. [Freshservice](https://www.getapp.be/software/91351/freshservice) — 4.6/5 (803 reviews) 4. [SuperOps](https://www.getapp.be/software/2050597/superopsai) — 4.6/5 (65 reviews) 5. [NinjaOne](https://www.getapp.be/software/108129/ninjaone) — 4.7/5 (298 reviews) ## Reviews ### "ITGlue" — 5.0/5 > **Chris** | *22 augustus 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Integration and automation of our documentation and platforms we use. > > **Minpunten**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "A Game-Changer for IT Documentation and SOPs" — 5.0/5 > **Denuka** | *10 december 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I really like how IT Glue makes day-to-day work faster and more organised. The Q shortcut to instantly find any documentation saves a huge amount of time, especially when juggling multiple clients. The Smart SOP generator is also very helpful for creating consistent processes quickly. I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team. > > **Minpunten**: The search function can sometimes feel inconsistent, especially when trying to locate older or very specific records. Another issue is that even after an organisation is archived, some passwords still appear in search results, which can be confusing and impact overall data cleanliness. > > Overall, my experience with IT Glue has been very positive. It has streamlined how we manage documentation, standard operating procedures, notes, and critical client information in one central platform. The ability to link assets, create structured SOPs, perform quick text edits, and collaborate with the team in real time has been a huge time saver. The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing credentials while improving efficiency and security across daily operations. ----- ### "Why I left the ITGlue family" — 3.0/5 > **Alan** | *19 mei 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: In the beginning, it really forced upon us a culture of creating useful documentation. > > **Minpunten**: ITGlue did help my business with documentation and business practices in the beginning. But, as my company matured, I questioned its value of not being fully enlisted in the Kaseya ecosystem, where most development went toward. Kaseya's business practices became apparent - lots of talk/promises with minimal action. It might be different if I entirely bought into the Kaseya ecosystem, but that was not my experience.However, I am still getting notices concerning items I voted on within the ideas pages with hundreds of upvotes (which many have had for over 5 years) and little to no action taken against these items. Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same time, not offering any feasible workarounds.Additionally, Kaseya's approach, as well as respect toward the community, is severely lacking. Just ask many well-respected security vendors who have spoken up about issues/concerns and the backlash/punishment they have received in return. This is not how the MSP community works.If you are fully committed to the Kaseya ecosystem, this might be a different story; but it's not how I have chosen to do business, and I do not believe they are true partners of mine. Your experience may differ, but the many people I have talked to all share similar stories. > > In the long run, I believe ITGlue was not a good partner for us ----- ### "Happy to use" — 5.0/5 > **Eli** | *26 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Password management and collaboration are the things I have enjoyed.i have had a lot of experience with these and im happy. > > **Minpunten**: It requires a lot of patience to get set up. Each client requires a lot of manual entry. I hope there is a new product to put data in. > > It’s been a positive experience as it helps me keep track of all the passwords. So I know how to get in and things aren’t lost or held in a csv. ----- ### "IT Glue keeps getting better each year\!" — 5.0/5 > **Jaycob** | *16 september 2025* | Administratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: IT Glue is a structured and organized but so interconnected. I love the tabs and configurations. this allows easy collaboration of live documents without getting lost in the white noise spiderweb connections. > > **Minpunten**: Cannot Archive Imported files like word, excel and PDFs. this would be a great feature to include. I think we could have a lot of functionality added if this gets included. > > I have used IT Glue for roughly 7 years and absolutely love it. IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering support collabs with you for best practice and successful workflows. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.getapp.be/software/113707/itglue?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/113707/itglue) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens