Factorial

What I like most about Factorial is obviously how user friendly it is for our employees, our team managers and ourselves as administrators. This is not only useful for organising fair time off for holidays but it also allows team members to check in on who and when fellow colleagues are here - therefore helping them plan projects etc. The social side: making visible different events on the dashboard such as team outings, birthdays, events etc..

How we currently are using Factorial, all the features are apt for us.

A lot of features and options for HR management.

Factorial has a lot of features and options, however it is very hard to use and implement. The customer service is one of the worst I have ever encountered: they simply do not reply to anything. It was very hard to schedule a meeting with their sales team in order to get a proposal to start working with them. That was almost 3 months ago and I still did not receive the proposal.
Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.

To be honest, they have improved a lot since the last time I used the platform.
Probably the part I liked the most was the Employee profile

The platform was not very estable when you have too many employees on it. But I used few years ago, I am sure that they have fixed a lot of the old issues

the UX/ UI, how easy is to start with setting and documents to be uploaded.

When a release is done, we experience several bugs and then we need to figure our what happens.
Time tracking, we can't add different work schedules, besides 40-20 hours, e.g. we don't have m-t full day and Friday half day.
Signature process som time is quite complicated,

I know all this things are a work in progress, and so far I really like / love your solution!

All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.

It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.