--- description: Gedetailleerde beoordelingen over Birdeye: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Birdeye met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Birdeye reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [AI-marketing tools](/directory/3873/ai-marketing-tools/software) > [Birdeye](/software/112535/birdeye) # Birdeye Canonical: https://www.getapp.be/software/112535/birdeye Pagina: 1 / 29\ Volgende: [Volgende pagina](https://www.getapp.be/software/112535/birdeye?page=2) > BirdEye is software voor reputatiebeheer waarmee bedrijven reviews van klanten kunnen verzamelen, controleren en op de markt brengen met sociaal luisteren, realtime analyse en meer. > > Oordeel: score van **4.7/5** door 704 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.7/5** | 704 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Birdeye - **Locatie**: Palo Alto, VS - **Opgericht**: 2012 ## Commerciële context - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Mexico, Nieuw-Zeeland, Puerto Rico, Verenigd Koninkrijk, Verenigde Staten ## Functies - @mentions - AI Copilot - AI Writing Assistant - AI/machine learning - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanpasbare vragen - Activiteitendashboard - Afbeeldingenbibliotheek - Alerts/Escalation - Antwoordbeheer - Augmented analytics - Autoresponders - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van meerdere kanalen ## Integraties (113 in totaal) - ABELDent - ASI-ware - AccuLynx - Actionstep - Adobe Commerce - AdvancedMD EHR - AestheticsPro - AppFolio Property Manager - Appointy - Arborgold - BigCommerce - Bookeo - Booker - BoomTown - Breezeworks ... en 98 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [AI-marketing tools](https://www.getapp.be/directory/3873/ai-marketing-tools/software) ## Gerelateerde categorieën - [AI-marketing tools](https://www.getapp.be/directory/3873/ai-marketing-tools/software) - [Feedback en review management software](https://www.getapp.be/directory/575/feedback-and-reviews-management/software) - [Reputatiemanagement software](https://www.getapp.be/directory/873/reputation-management/software) - [Live chat software](https://www.getapp.be/directory/561/live-chat/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) ## Alternatieven 1. [Brand24](https://www.getapp.be/software/101485/brand24) — 4.7/5 (254 reviews) 2. [Trustpilot](https://www.getapp.be/software/113149/trustpilot) — 4.5/5 (1205 reviews) 3. [Hootsuite](https://www.getapp.be/software/20432/hootsuite) — 4.4/5 (3797 reviews) 4. [Doctible](https://www.getapp.be/software/130799/doctible) — 4.8/5 (265 reviews) 5. [Reputation](https://www.getapp.be/software/124475/reputation-com) — 4.4/5 (184 reviews) ## Reviews ### "Best choice for review management platforms" — 5.0/5 > **Nick** | *24 juli 2020* | Marketing en reclame | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: We tried a few different review management systems but BirdEye was the most established one. They offer great deals for marketing agencies that are looking to whitelabel the software and offer it to clients as part of the marketing packages. This was a huge plus for us. > > **Minpunten**: Software can be clunky. Think of BirdEye like Salesforce, they're the biggest in the space because the software is good but it can also be rather clucky to use. Other review management systems were more streamlined but I think BirdEye more than makes up for it with customer service and support. > > I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider. ----- ### "Powerful SEO and Review Management Platform" — 5.0/5 > **Susana** | *20 mei 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Birdeye is an excellent tool for managing local SEO and reputation. We’ve seen major improvements in our visibility across search engines and directories. The platform makes it easy to request and respond to reviews, monitor listings, and track performance—all in one place. We use it with all our clients and have seen significant improvements. It is so simple to use. It even has AI reviews, surveys, and campaigns that help us reduce labor work and reach the leads more easily to get good reviews. > > **Minpunten**: The dashboard can feel a little overwhelming at first due to the number of features, but once you're familiar with it, it’s extremely powerful. A bit more customization for reporting would be great. > > Our overall experience has been fantastic. Birdeye has become a key part of our digital marketing strategy, especially for multi-location businesses. We've noticed more reviews, better Google rankings, and stronger engagement. Their support team is responsive and knowledgeable, which makes setup and troubleshooting easy. ----- ### "Stay away from Birdeye\!" — 1.0/5 > **Jaro** | *1 mei 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Unfortunately, there was nothing I genuinely liked, as the results didn’t meet expectations. The promises weren't fulfilled. > > **Minpunten**: They made big promises but delivered poor results. It felt like empty talk with no real value. Birdeye is simply bad\! > > Stay away from Birdeye\! It was a complete waste of time, energy, and money. Disappointing from start to finish. ----- ### "Lauren's Review" — 5.0/5 > **Lauren** | *12 juni 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: How easy it is to upload contacts. It is very accurate with when the review requests get sent out, and especially though integration, makes the process seamless. I also appreciate being able to view the contact journey of each person, holding them accountable to their review, but also noticing if there are any struggles with the process. > > **Minpunten**: The reports page is a little confusing to me. I liked how it was before, being able to view it on a pie chart. Unless I am looking/viewing it wrong, I tried changing the chart layout in the filters but it didn't let me click on it. > > I use Birdeye every day and I would say I have a very good experience with Birdeye. The customer service is fast and dependable and the software is constantly being updated with features I didn't know I needed. I would like a mini tutorial for sections that do get updated, such as the report page- its somewhat hard to nagivate through. I love Birdeye and I will continue to use it for as long as I can. ----- ### "Great improvement in our reviews\!" — 5.0/5 > **Lisbeth** | *4 september 2025* | Vastgoed | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Since implementing Birdeye, we have seen a consistent increase in our review volume and in positive review feedback. We love that we can set up survey campaigns and respond in the platform directly to all feedback and public review pages (Google, Yelp, Birdeye, etc...) > > **Minpunten**: The one thing that would greatly benefit us is more support with being able to verify our listings like our Google My Business pages. > > Customer support is very responsive and helpful. Our review volume has increased and we have seen a higher volume of positive reviews. The Birdeye platform is super helpful to allow us to see all of our feedback in one place and respond accordingly so we can consistently monitor our online reputation. ----- Pagina: 1 / 29\ Volgende: [Volgende pagina](https://www.getapp.be/software/112535/birdeye?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/112535/birdeye) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens