--- description: Gedetailleerde beoordelingen over UJET: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk UJET met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UJET reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/231/customer-service/software) > [UJET](/software/110527/ujet) # UJET Canonical: https://www.getapp.be/software/110527/ujet Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.be/software/110527/ujet?page=2) > UJET is een modern bedrijf voor cloudgebaseerde contactcenter-software met toonaangevende innovatie in klantenondersteuning voor het smartphone-tijdperk op het web, telefoon en mobiele apps. > > Oordeel: score van **4.6/5** door 140 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.6/5** | 140 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: UJET - **Locatie**: San Francisco, VS - **Opgericht**: 2015 ## Commerciële context - **Beginprijs**: US$ 80,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Noors, Portugees, Spaans, Zweeds - **Beschikbare landen**: Verenigde Staten ## Functies - API - Aanpasbare branding - Activiteitendashboard - Alerts/Escalation - Archiveren en retentie - Automatic Outbound Dialer - Automatic call distribution (ACD) - Autoresponders - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van meerdere kanalen - Beheer van negatieve feedback - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Bewaking - CRM - Call conferencing - Callcenterbeheer - Chatten/messaging ## Integraties (8 in totaal) - Freshdesk - HubSpot CRM - Kustomer - Observe.AI - Salesforce Sales Cloud - ServiceNow - Verint Workforce Management - Zendesk Suite ## Ondersteuningsopties - Veelgestelde vragen/forum - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Klantenservice software](https://www.getapp.be/directory/231/customer-service/software) ## Gerelateerde categorieën - [Klantenservice software](https://www.getapp.be/directory/231/customer-service/software) - [Call center software](https://www.getapp.be/directory/275/call-center/software) - [Live chat software](https://www.getapp.be/directory/561/live-chat/software) - [Contactcenter software](https://www.getapp.be/directory/593/contact-center/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) ## Alternatieven 1. [Convoso](https://www.getapp.be/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews) 2. [DialedIn CCaaS](https://www.getapp.be/software/104279/chasedata) — 4.8/5 (319 reviews) 3. [LiveAgent](https://www.getapp.be/software/91301/liveagent) — 4.7/5 (1775 reviews) 4. [Zendesk Suite](https://www.getapp.be/software/9448/zendesk) — 4.4/5 (4078 reviews) 5. [Nextiva](https://www.getapp.be/software/91289/nextiva) — 4.6/5 (916 reviews) ## Reviews ### "Excellent VoIP" — 5.0/5 > **Jullian** | *16 april 2019* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The user interface is very intuitive. Transfers in UJET are very easy to perform. A lot of cool features compared to other VoIP software I've used in the past > > **Minpunten**: I have not encountered anything about UJET that I don't like. Sometimes it seems that the software freezes up and I have to refresh my screen. This could be caused by a variety of different factors though and might not be related to UJET > > I was apprehensive about trying UJET initially because I was accustomed to my old VoIP software. With that being said, UJET is way easier to use. I would recommend this software to any company\! ----- ### "Easy for our team to hit the most aggressive SLAs I have ever seen" — 5.0/5 > **Geverifieerde reviewer** | *27 september 2019* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Simple to use, and very easy to roll out to the whole team. UJET has been a reliable option that saved us from the pitfalls of our previous provider. Life's great with UJET. > > **Minpunten**: No app, so you are in essence tied to your desktop/laptop to use it > > Exceedingly positive, especially with training new hires who were not here when we rolled it out. Other than the lack of a smartphone app, UJET has been a dream. ----- ### "Overall Good" — 3.0/5 > **Ariell** | *23 september 2019* | Detailhandel | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It's nice to have all of the info in one place, meaning stats on performance and number of tickets completed or calls taken. It's nice to see how my number matches up with my peers numbers. > > **Minpunten**: Sometimes it can be a little wonky or do some weird things. For example, there have been a couple of times where I will be in one UJET status, such as available, and it will move me to unavailable. This, of course, can affect my numbers and scorecards. Just last week I was in a phone call and when I hung up it said I had missed a call while still in the other call - if these bugs were worked out it would be perfect\! > > Overall I have enjoyed UJET and the ease of its use\! It is very straightforward and simple to use. I would say it does make my job much easier than answering a normal phone. ----- ### "UJET Call Engine" — 5.0/5 > **Geverifieerde reviewer** | *13 september 2019* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Its very simple to use, and because of this you can save a lot of time training your personnel to use it. > > **Minpunten**: None at this moment. Its cloud based API allows it to be deployed anywhere as long as you have a computer and an internet connection. > > It has been the right solution to our customer service needs. ----- ### "UJET review" — 4.0/5 > **Jawayln** | *1 april 2019* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The UJET system is pretty straight forward and easy to use. > > **Minpunten**: Their are occasional system errors when transitioning into different Aux codes ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.getapp.be/software/110527/ujet?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/110527/ujet) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens