--- description: Gedetailleerde beoordelingen over Podium: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Podium met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Podium reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Reputatiemanagement software](/directory/873/reputation-management/software) > [Podium](/software/109297/podium) # Podium Canonical: https://www.getapp.be/software/109297/podium Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.getapp.be/software/109297/podium?page=2) > Podium is een platform voor interactiebeheer dat wordt gebruikt voor reputatiebeheer, het genereren van beoordelingen en het sturen van berichten aan klanten op elk kanaal. Verzamel feedback, sms klanten, krijg beoordelingen - allemaal met Podium. > > Oordeel: score van **4.3/5** door 522 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.3/5** | 522 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.9/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Podium - **Locatie**: Lehi, VS - **Opgericht**: 2014 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Verenigde Staten ## Functies - AI/machine learning - API - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Afsprakenbeheer - Antwoordbeheer - Autoresponders - Batchcommunicatie - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Beheer van ontvangstbewijzen - Bestanden delen - Betaal- en kredietkaarten verwerken - Betalingen verwerken - Bewaking ## Integraties (120 in totaal) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... en 105 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Reputatiemanagement software](https://www.getapp.be/directory/873/reputation-management/software) ## Gerelateerde categorieën - [Reputatiemanagement software](https://www.getapp.be/directory/873/reputation-management/software) - [Feedback en review management software](https://www.getapp.be/directory/575/feedback-and-reviews-management/software) - [Live chat software](https://www.getapp.be/directory/561/live-chat/software) - [Customer experience software](https://www.getapp.be/directory/601/customer-experience/software) - [Customer satisfaction software](https://www.getapp.be/directory/1029/customer-satisfaction/software) ## Alternatieven 1. [Twilio](https://www.getapp.be/software/90610/twilio-communications-platform) — 4.4/5 (502 reviews) 2. [Omnisend](https://www.getapp.be/software/112199/omnisend) — 4.7/5 (836 reviews) 3. [Klaviyo](https://www.getapp.be/software/105931/klaviyo) — 4.6/5 (528 reviews) 4. [Mailchimp](https://www.getapp.be/software/8268/mailchimp) — 4.5/5 (17603 reviews) 5. [Messente](https://www.getapp.be/software/130607/messente) — 4.7/5 (84 reviews) ## Reviews ### "A more complete view of your customers' opinions about your services." — 4.0/5 > **Isabella** | *7 november 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: What I like the most about this software is that it allows to carry out all its functionalities from a single panel, which is one of the qualities that I like the most because we can carry out the work within this platform in an extremely easy, without adverse or disastrous complications, mentioning that it allows you to automatically track the reviews of the products you make, or the services offered by an organization, in order to respond very quickly, on the comments made by each of the registered users to the business platforms maintained by each of these establishments. > > **Minpunten**: One of the most notable difficulties about this software is its price, mentioning that it is very broad and expensive when we address economic issues, this can be a significant problem, because most organizations, called small , they can't afford to pay these high monetary costs, not to mention that they should integrate better combined reports for the multiple customer locations they interact with frequently. > > We use this software to manage all the interactions that we carry out with each of the clients that we have at our disposal, both the powerful ones, with more daily purchases of the products we make, and the most loyal ones that in the same way carry out and request operations , of the services we offer, mentioning that this system allows us to track the comments that are made, on multiple different platforms, giving immediate notifications, to respond to the reviews directly, in a very fast way, and to offer a warm and surprising service. ----- ### "Great app, not great customer service" — 4.0/5 > **Jessica** | *5 december 2024* | Meubels | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: How easy everything is to use. Getting client information as well as responding to their inquiries is a breeze > > **Minpunten**: Not being able to contact a person with issues. Their website does not have a contact me phone number > > Great. As previously stated it is easy to use to great to have all the conversations in their own categories ----- ### "Steer clear - you cannot get your information out\!" — 2.0/5 > **Cate** | *3 november 2024* | Marketing en reclame | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: It's very easy to use although the way that contacts are entered and default to being unsubscribed is weird and not very intuitive. > > **Minpunten**: You can NOT get your contacts out. The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts. > > Podium integrates with other systems, but only to bring contacts into Podium, it won't syncronise. After trying several ways, I spoke to support who were very hedgy and finally admitted that they account holders can request an export of their data and Podium review the requests "on a case-by-case basis". So you may or may not be able to get your data out, but only if you request it. I'm appalled. ----- ### "office manager" — 4.0/5 > **Heather** | *14 oktober 2024* | Medische praktijk | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: the simplicity of the Program was great. > > **Minpunten**: I am not sure there was anything that I didn't dislike > > My experience with podium was positive. I didn't have any issues with the program while using it ----- ### "More interested in getting paid" — 4.0/5 > **Audra** | *16 oktober 2023* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: I chose the platform because I thought it was the only real option to replace ZipWhip which ends service in December. They were listed as a recommended vendor. > > **Minpunten**: The people. They started out great, but at the onset I told them that most of the features they offered we wouldn’t use. And they didn’t have a Chrome extension, which we used a lot. But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year. But I didn’t know of another option.I found Text Request, which is almost ZipWhip exactly, less than 48 hours after I signed their contract. I was transparent with them about Text Request really meeting our needs and price point perfectly and we weren’t paying for a bunch of features we wouldn’t use just to get texting. I asked to cancel before we even onboarded. They declined and said someone from legal would reach out. No one from legal reached out. They offered to move me to a more basic plan with a lower price point which, as I felt locked in, was willing to look at after I got back from vacation. Upon my return from vacation I reached out twice but that was the last I heard from \[sensitive content hidden\]. Out of the blue I got an email from another person at Podium cancelling my account. It just felt like a yucky experience overall. It felt like they are more interested in getting paid than making sure the platform is the right fit for their customers. > > Not great. I’m sure it’s the right fit for a large company with deep pockets and the need for a bunch of bells and whistles, but we are not that. ----- Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.getapp.be/software/109297/podium?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/109297/podium) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens