--- description: Gedetailleerde beoordelingen over Toky: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Toky met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Toky reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/294/telephony/software) > [Toky](/software/108711/toky) # Toky Canonical: https://www.getapp.be/software/108711/toky Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.getapp.be/software/108711/toky?page=2) > Toky is een cloudgebaseerd telefoonsysteem dat je helpt de communicatie met je klanten en je team te verbeteren. Start je zakelijke callcenter met virtuele telefoonnummers, sms, IVR, CRM-integraties en meer. > > Oordeel: score van **4.2/5** door 106 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 106 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Toky - **Locatie**: Palo Alto, VS - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 25,00 - **Prijsmodel**: (Gratis proefversie) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Portugees, Spaans - **Beschikbare landen**: Australië, Brazilië, Canada, Duitsland, India, Japan, Mexico, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Activiteiten volgen - Activiteitendashboard - Agent-interface - Archiveren en retentie - Automated Attendant - Automatic call distribution (ACD) - Automatische nummerkiezer - Beller-ID - Bestandsoverdracht - Bewaking - CRM - Callcenterbeheer - Communicatie via meerdere kanalen - Contactenbeheer - Contactendatabase - Controle van oproepen - Geautomatiseerde routing - Gemengd callcenter - Handmatig kiessysteem ## Integraties (25 in totaal) - ActiveCampaign - Agile CRM - Freshdesk - Freshsales - Front - Google Data Studio - Highrise - HubSpot CRM - Insightly - Intercom - Keap - Kommo - Kustomer - Meta for Business - Pipedrive ... en 10 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Telefonie software](https://www.getapp.be/directory/294/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.getapp.be/directory/294/telephony/software) - [Call center software](https://www.getapp.be/directory/275/call-center/software) - [Contactcenter software](https://www.getapp.be/directory/593/contact-center/software) - [Zakelijke telefoonsystemen](https://www.getapp.be/directory/1099/business-phone-systems/software) - [IVR-software](https://www.getapp.be/directory/289/ivr/software) ## Alternatieven 1. [Dialpad](https://www.getapp.be/software/103849/dialpad-sell) — 4.2/5 (562 reviews) 2. [JustCall](https://www.getapp.be/software/2047760/justcall) — 4.1/5 (223 reviews) 3. [DialedIn CCaaS](https://www.getapp.be/software/104279/chasedata) — 4.8/5 (314 reviews) 4. [3CX](https://www.getapp.be/software/103409/3cx) — 4.4/5 (465 reviews) 5. [Aircall](https://www.getapp.be/software/100333/aircall) — 4.2/5 (458 reviews) ## Reviews ### "The best virtual number service you could have\!" — 4.0/5 > **Ramanan** | *23 maart 2019* | Computersoftware | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The ease of onboarding and the ability to quickly define agents etc. > > **Minpunten**: The confusing subscriptions. The initial subscription didnot involve credits. ideally it should and the n later on people can be advised that this is free credit and they have to buy more for SMS and calls. This was not clear. > > Am fairly convinced its a great service with all the integrations being offered. I didnot like the fact that I cannot choose numbers from areas of my choice. Its limited in number and also the fact that some carriers (supposedly) donot allow for sending and receiving SMS to the US numbers proposed by Toky. ----- ### "Surprising in the best possible ways\!" — 5.0/5 > **Annie** | *12 maart 2019* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Availability of information - Customer support - Trial period - Ease of use - Customization - Extensions \& integration with CRM - Value for money > > **Minpunten**: None\! So far, it's been smooth sailing in every aspect the features available have met each of my team's needs. > > It started with the smart personalization on the website - the system recognized my IP and surfaced a link to information tailored to my country - immediately 9/10 of the questions I came with were answered. The sales and support teams have their intercom software calibrated to a T - they make themselves available at every crucial decision-making moment. The trial period gave me ample time to get to know the system and customize it for my team's needs and prove it's value to the finance team. The UI is intuitive, easy to understand, and the software is highly customizable. I was able to set up 3 customer-facing teams, configure an IVR menu, and call forwarding, within just a few hours. When a question did arise, the (stellar\!\!) Help Center had a clear, concise answer, often with screenshots or videos to make it even easier to solve. It integrates seamlessly with our CRM, allowing the team to work more efficiently without having to leave their workflow. I have come to expect lots of headaches when setting up a new system for operational teams and Toky surprised me in the best ways on every front. ----- ### "Countless bugs, non existent customer service" — 1.0/5 > **Geverifieerde reviewer** | *24 juli 2019* | Financiële dienstverlening | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Bugs, bugs and more bugs. Bugs everywhere that will make your blood boil and your customers to leave you. Customer support non-existent and nobody in Toky wants to know or improve their product and their bugs. The biggest mistake of our professional lives to move over to Toky from Aircall. Do not make the same mistake\! > > **Minpunten**: Bugs, bugs and more of them. Customer support does not want to know about the bugs of their products. They are very slow to respond to queries effectively. ----- ### "Using for a a few years" — 5.0/5 > **Geverifieerde reviewer** | *17 september 2020* | Juridische dienstverlening | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Features are good, integration was simple, adding new users is easy. Very easy to use both in browser and phone. Support is great, what's not to like > > **Minpunten**: Nothing, Toky is great. In the early days we had some teething problems but that was over 3 years ago and the system is much improved since then > > We have been using Toky for over 3 years, we use it for multiple businesses all in one account and it works great. It does everything we need. ----- ### "Reliable IVR" — 4.0/5 > **Pere** | *25 februari 2019* | Human Resources | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Having everything connected from one site > > **Minpunten**: Sometimes are not easy to use, especially the IVR settings > > They are very friendly and reliable, when you need them, they help you, and this is something that happens naturally, no stress at all. ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.getapp.be/software/108711/toky?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/108711/toky) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens