--- description: Gedetailleerde beoordelingen over Bonterra Penelope: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Bonterra Penelope met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bonterra Penelope reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Patiëntendossier software](/directory/815/patient-case-management/software) > [Bonterra Penelope](/software/108603/penelope) # Bonterra Penelope Canonical: https://www.getapp.be/software/108603/penelope Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.be/software/108603/penelope?page=2) > Penelope van Athena Software is cloudgebaseerde software voor casemanagement voor human services en non-profitorganisaties. Dit is een veilig en configureerbaar cliëntenbeheersysteem voor sociale diensten met flexibele rapportage, slimme formulieren en een mobiel cliëntenportaal dat is ontworpen om de klantervaring te verbeteren. > > Oordeel: score van **4.2/5** door 75 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.2/5** | 75 Reviews | | Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews | | Functies | 3.9/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Bonterra - **Locatie**: Washington, VS - **Opgericht**: 2014 ## Commerciële context - **Beginprijs**: US$ 400,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Ierland, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanwezigheidsbeheer - Activiteiten volgen - Activiteitendashboard - Ad-hocrapportage - Administratie - Administratieve rapportage - Afspraakplanning - Afsprakenbeheer - Alerts/Escalation - Behandelingsschema - Beheer van claims - Beheer van patiëntdossiers - Beheer van rechtszaken - Beoordelingsbeheer - Betalingen verwerken - Casusbeheer ## Integraties (2 in totaal) - Dr. First - Tableau ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Patiëntendossier software](https://www.getapp.be/directory/815/patient-case-management/software) ## Gerelateerde categorieën - [Patiëntendossier software](https://www.getapp.be/directory/815/patient-case-management/software) - [Software voor sociale diensten](https://www.getapp.be/directory/1173/human-services/software) - [Software voor maatschappelijk werk](https://www.getapp.be/directory/1527/social-work-case-management/software) - [GGZ-software (Geestelijke gezondheidszorg)](https://www.getapp.be/directory/71/mental-health/software) - [EPD-software voor drugsverslaafden](https://www.getapp.be/directory/3575/substance-abuse-emr/software) ## Alternatieven 1. [TheraNest](https://www.getapp.be/software/102857/theranest-mental-health) — 4.4/5 (1030 reviews) 2. [Bonterra Apricot](https://www.getapp.be/software/120783/apricot) — 4.2/5 (225 reviews) 3. [Foothold](https://www.getapp.be/software/128323/awards) — 4.6/5 (51 reviews) 4. [CaseWorthy](https://www.getapp.be/software/112847/caseworthy) — 4.4/5 (44 reviews) 5. [Exponent Case Management](https://www.getapp.be/software/118235/exponent-case-management) — 4.8/5 (14 reviews) ## Reviews ### "We love Penelope\!" — 5.0/5 > **Sarah** | *8 februari 2017* | Verzekeringen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The reports are easy to to understand - especially to non-user stakeholders and our clients. The forms are easy to create and adjust, and the billing/ cart system is easy for my staff to use for their billable hours. > > We are a care coordination division of a TPA, providing case management, utilization management, care transitions, and chronic condition management services to 80,000 members. Penelope has been so easy for us to use. The nurses love it, because they can communicate with other team, have our MD remotely look at notes, and we can easily pull case reports for underwriters. I used Penelope in my former job, and when we did this start up, it was the first thing I thought of to use. The support staff are friendly and understanding, and are great with training. I would highly recommend. ----- ### "Some pluses, some frustrations" — 4.0/5 > **Michele** | *23 januari 2019* | Geestelijke gezondheidszorg | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Penelope has many features that other software does not, like pulling statistical reports and tracking anonymous client interactions. It gives flexibility in some areas to customize and tailor your software experience to your organization. Generally, it functions well for its purpose. > > **Minpunten**: Penelope is difficult to learn and is not very intuitive to use. It's not visually appealing. The statistical reports don't always have the capability to capture the information you need. There are quite a few small, annoying processes that leave new users frustrated (like re-opening a case file and having to delete the "end date" before you can put in new information. Shouldn't re-opening it automatically invalidate the end date?) ----- ### "Good software but not intuitive for our users" — 3.0/5 > **Nancy** | *15 september 2020* | Gezondheid, wellness en fitness | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: The software does allow for customization once we have a trained team onsite > > **Minpunten**: It is not as intuitive and involves several steps for things that should be more smooth. It also is difficult to get information and reporting off the system for our funders > > very good experience with the team and support. When we have a recommendation they have taken this and tried to assist. ----- ### "Well developed database" — 5.0/5 > **Nicole** | *10 maart 2021* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: This is a really well developed database. Such flexible features to customize it to your needs. > > **Minpunten**: There are some restrictions with the features and reporting that require work on our end to make things work they way we need it to work. You are not able to delete errors so you are left with a lot of extra entries that make certain parts busy and confusing. > > Overall really good experience, staff are knowledgeable and great to work with ----- ### "Personal Opinion" — 4.0/5 > **Deborah** | *23 maart 2020* | Consumentendiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Able to provide most information needed. > > **Minpunten**: Cannot get the acutal outcomes needed. I'm not sure what else you want me to say. There seems to be a lot of going back and forth to get information. Cannot get information needed for an individual client when asked for it. It's not as simple as it seems. > > Between fair and good, depending on what is needed. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.be/software/108603/penelope?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/108603/penelope) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens