--- description: Gedetailleerde beoordelingen over Pendo: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Pendo met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pendo reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Kwalitatieve data-analyse software](/directory/1487/qualitative-data-analysis/software) > [Pendo](/software/107315/pendo-platform) # Pendo Canonical: https://www.getapp.be/software/107315/pendo-platform Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.be/software/107315/pendo-platform?page=2) > Pendo is een productbelevingsplatform voor teams om gegevens over productgebruik en gedrag vast te leggen, feedback te verzamelen en gedrag te beïnvloeden met berichten in de app. > > Oordeel: score van **4.5/5** door 238 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.5/5** | 238 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Pendo.io - **Locatie**: Raleigh, VS - **Opgericht**: 2014 ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proefversie) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - A/B Testing - API - Aannemen van personeel - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanpasbare vragen - Actiebeheer - Activiteiten volgen - Activiteitendashboard - Agile-methodiek - Analyse van gebruikersonderzoek - Asynchroon leren - Beheer van enquêtes/peilingen - Beheer van gegevensopslag - Beheer van klantervaringen - Beheer van negatieve feedback - Beheer van problemen - Beheer van productgegevens ## Integraties (31 in totaal) - Amazon Redshift - Calendly - ChurnZero - Confluence - Domo - Drift - Elastic Enterprise Search - Fivetran - Fullstory - Gainsight CS - HelpDocs - HubSpot CRM - Igloo - Intercom - Jira ... en 16 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Kwalitatieve data-analyse software](https://www.getapp.be/directory/1487/qualitative-data-analysis/software) ## Gerelateerde categorieën - [Kwalitatieve data-analyse software](https://www.getapp.be/directory/1487/qualitative-data-analysis/software) - [Customer engagement software](https://www.getapp.be/directory/650/customer-engagement/software) - [Website analyse tools](https://www.getapp.be/directory/109/web-analytics/software) - [Mobile analytics software](https://www.getapp.be/directory/1041/mobile-analytics/software) - [UX-tools (User Experience)](https://www.getapp.be/directory/1287/ux/software) ## Alternatieven 1. [Google Analytics 360](https://www.getapp.be/software/90997/google-analytics) — 4.7/5 (8089 reviews) 2. [Mixpanel](https://www.getapp.be/software/90837/mixpanel) — 4.5/5 (145 reviews) 3. [Hotjar](https://www.getapp.be/software/101789/hotjar) — 4.6/5 (539 reviews) 4. [Amplitude](https://www.getapp.be/software/102815/amplitude) — 4.6/5 (67 reviews) 5. [Lucky Orange](https://www.getapp.be/software/112955/lucky-orange) — 4.7/5 (260 reviews) ## Reviews ### "It is a great tool for analysis, easy to use and with great support." — 5.0/5 > **Carmen** | *31 mei 2023* | Farmaceutica | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I utilize Pendo to track which highlights are utilized the foremost on a page, labeling is simple in Pendo, and once it's labeled accurately it's much less demanding to explore through the information and make choices. Too this way we may distribute studies directly through pendo and we are able oversee and share comes about. Pendo itself includes a nice clean plan and is very simple to utilize, the data we get from our item clients helps us track the foremost and slightest utilized highlights, outline client ventures and learn a few cool experiences. I like way analytics because it makes a difference me get it what behavior designs and patterns individuals are receiving in high-traffic zones of our computerized involvement. This makes a difference to get it the qualities and shortcomings of our item without having a predefined way in intellect. > > **Minpunten**: Pendo some of the time has inconvenience labeling certain capacities, which is generally due to the way it's coded, but I wish pendo may appear how to settle that or an elective. In the event that there were ways to channel a few of the sheets a bit more, that would be incredible; For case, the foremost seen guides as of now as it were appear "all" and I can't channel them to as it were appear guides on my specific item, so I'm seeing guides for all the items I have get to to. The outside detailing piece was a small precarious to set up, but we got it set up by employing a few extra devices within the environment. We had to set up custom ETL forms to be able to disperse reports, there should be an option that permits clients to specifically get to particular reports rather than the complete environment. > > Pendo is an great analytics instrument that makes a difference to superior get it client behavior and designs, each time we roll out a modern highlight, we utilize Pendo to tag everything and after that utilize analytics to see which ways users take, where they tap the foremost, what gets utilized the foremost, etc. Utilizing this information, we make choices approximately future forms of that include. characteristic. Pendo makes a difference coordinated subjective and quantitative information to gain a more all encompassing understanding of which regions of our stage drive the foremost esteem and where we are lost target benchmarks. It permits us to get it zones like estimation and exertion in combination with engagement and item analytics, this permits us to decide a wealthier data encounter in behaviors and utilization in key segments/accounts. ----- ### "Makes onboarding new users so much more professional" — 4.0/5 > **Warren** | *12 februari 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Pendo has made our new user onboarding process so much more quicker and professionally. > > **Minpunten**: Pendo is not the cheapest product on the market, and this may well factor in to our use of it moving forward. > > We originally looked at Pendo for using to look into our end users use our custom PowerBI screens, and which screens they were using. We have since adopted to use in our user onboarding. ----- ### "Shop around" — 1.0/5 > **Ike** | *17 april 2017* | Informatietechnologie en -diensten | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: The UI is modern and appealing > > **Minpunten**: The software is inconsistent, buggy and unpredictable. > > I've used Pendo a couple times over the period of roughly a year. Both of the time that we tried to deploy an NPS survey on our product we had some significant bugs. The first, we had a Opt Out list that some of our admins requested to be on (they didn't want to receive the survey). Pendo experienced a bug in which our survey in fact was seen by some of those accounts. This most recent time I've run across some significant bugs and pretty fundamental considerations in UI. Take for instance that Pendo provides no help in the UI to help guide you in whether you are actually selecting the right account to pool into a segment to target or exclude. You have to pretty much get the account character for character exact to how Pendo has in the system. When I try to export the list of accounts from Pendo, modify the list to remove or add accounts and reimport, Pendo fails on any accounts that have a comma in the title (like Company, LLC or Org, Inc.). Also our survey just decided to not appear out of the blue. Luckily I've jumped in to check our survey frequently and discovered this was the case. I can't be confident that when I deploy something to our end users that Pendo will behave appropriately. Consider another solution with better history and size. ----- ### "Pendo is awesome\! ..." — 4.0/5 > **justin** | *9 december 2025* | Olie en energie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The ability to overlay guides onto our app is outstanding\! I also like the ability to integrate with zapier. > > **Minpunten**: Lack of "actual" dates/times in reporting and real-time action of guide completion. The "last visited" the app is not useful when you are trying to determine when someone did something with a specific component. > > Pendo does so many great things, but is juuuuuuuust short in being phenomenal. For example, form field validation is great, yet why not have it built into guides? ----- ### "Friendly digital adoption tool" — 5.0/5 > **Vinay** | *8 maart 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Pendo provides deep insights into how our customers interact with our product i.e. the pages they visit, the features they interact with and the amount of time they spend on our app. > > **Minpunten**: The page URLs tagged by Pendo are case sensitive. So we end up having to tag variations of the URLs that have lowercase/uppercase characters in them > > As a business, we like to see if customers have completed a certain CTA or a process. Pendo does a great job in both these areas. The Funnels and Features tools help us to analyse if a suer has completed a task from beginning to end and if they have clicked on any CTA buttons on a landing page. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.be/software/107315/pendo-platform?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/107315/pendo-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens