---
description: Gedetailleerde beoordelingen over ServiceChannel: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk ServiceChannel met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceChannel reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [CMMS-software](/directory/131/cmms/software) > [ServiceChannel](/software/106851/servicechannel)

# ServiceChannel

Canonical: https://www.getapp.be/software/106851/servicechannel

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.be/software/106851/servicechannel?page=2)

> ServiceChannel biedt een uitgebreid webgebaseerd en mobiel platform voor het beheer van faciliteiten en aannemers voor reparatie- en onderhoudsdiensten van commerciële aannemers.
> 
> Oordeel: score van **4.5/5** door 130 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.5/5** | 130 Reviews |
| Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: ServiceChannel
- **Locatie**: New York, VS
- **Opgericht**: 1999

## Commerciële context

- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Arabisch, Chinees, Chinees, Duits, Engels, Frans, Grieks, Hongaars, Italiaans, Japans, Koreaans, Nederlands, Pools, Portugees, Portugees, Portugees, Roemeens, Russisch, Servisch, Sloveens, Spaans, Thai, Tsjechisch, Turks, Zweeds
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer

## Functies

- API
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare velden
- Aansturing van onderaannemers
- Activiteiten volgen
- Activiteitendashboard
- Administratie
- Afschrijvingsbeheer
- Apparatuur bijhouden
- Apparatuurbeheer
- Apparatuuronderhoud
- Asset Assignment
- Asset Lifecycle Management
- Assets volgen
- Auditbeheer
- Audittrail
- Barcode/Ticket Scanning
- Beheer van afvalverwijdering
- Beheer van onderaannemers

## Integraties (15 in totaal)

- Accruent
- Lucernex
- Microsoft 365
- Microsoft Teams
- NetSuite
- Observe
- Oracle PeopleSoft
- SAP Ariba
- SAP BW/4HANA
- SAP HANA Cloud
- SAP S/4HANA Cloud
- ServiceNow
- ServiceNow IT Service Management
- Visual Lease
- WennSoft

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)

## Categorie

- [CMMS-software](https://www.getapp.be/directory/131/cmms/software)

## Gerelateerde categorieën

- [CMMS-software](https://www.getapp.be/directory/131/cmms/software)
- [GRC-software (Governance, Risk and Compliance)](https://www.getapp.be/directory/251/governance-risk-compliance-grc/software)
- [Facility management software](https://www.getapp.be/directory/323/facility-management/software)
- [Werkorder software](https://www.getapp.be/directory/705/work-order/software)
- [Software voor aannemers](https://www.getapp.be/directory/1011/contractor-management/software)

## Alternatieven

1. [MaintainX](https://www.getapp.be/software/117239/getmaintainx) — 4.8/5 (1017 reviews)
2. [Fracttal One](https://www.getapp.be/software/111631/fracttal) — 4.6/5 (1773 reviews)
3. [Jobber](https://www.getapp.be/software/90723/jobber) — 4.6/5 (1420 reviews)
4. [Fiix](https://www.getapp.be/software/106721/fiix) — 4.5/5 (628 reviews)
5. [Maintenance Connection](https://www.getapp.be/software/103911/maintenance-connection) — 4.4/5 (443 reviews)

## Reviews

### "One stop platform for all your facilities management needs" — 5.0/5

> **Geverifieerde reviewer** | *2 september 2020* | Detailhandel | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Being able to have everything on one platform is a huge time saver especially in this ever changing industry. From work order creation to invoice approval, the system is extremely user friendly. Also the fact that during implementation it is set up specific to your business needs and as things change, you can make changes\!
> 
> **Minpunten**: Implementation process can be lengthy and creating the issues list can be confusing if you don't have a good starting point. You do get set up with an implementation manager who does help guide you through the process.

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### "Ulta Beauty loves Service Channel\!" — 5.0/5

> **Amy** | *10 februari 2025* | Cosmetica | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Very intuitive and easy to use, lots of filtering options which makes it possible for multiple Teams in my company to all use the system but not duplicate efforts or cross over each other.
> 
> **Minpunten**: There seems to be new innovation happening regularly on Service Channel, but this never includes Supply Manager. I understand Supply Manager is a third party system acquired by Service Channel.... but when will this change? I've been using the platform for almost 5 years with no upgrades. Ulta Beauty does 50,000+ WO's a year with Supply Manager- new features would go a long way.

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### "Not at all user friendly when you only need it occasionally" — 3.0/5

> **Geverifieerde reviewer** | *4 augustus 2022* | Bouw | Aanbevelingsscore: 3.0/10
> 
> **Pluspunten**: I like the thought behind it.  I think if implemented properly it probably could be a very good tool for managing service/warranty work, but the capacity in which I use it is very confusing.  On the plus side, they did offer a training that was about 3 hours long to go in depth into the program and how it should function.
> 
> **Minpunten**: While the concept behind it is excellent, it doesn't quite apply to how I use it.  It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work.  I wish the training had been more specific to if you're a GC or a subcontractor.  I also think that the owner training should be a bit more in depth as well because even the client who purchased the software has hit some usage roadblocks when it comes to setting up jobs and which features they actually want us to use.
> 
> My experience has unfortunately been a confusing and frustrating one.  I do see the benefits of having a system to track work orders, but I just don't think that it applies to all situations. It's very hard to use from the GC standpoint.

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### "A+ for Service Channel" — 5.0/5

> **Sharon** | *7 januari 2026* | Facilitaire diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports.
> 
> **Minpunten**: The only issue I have is that I cannot put a work order in completed status.  It would help to move the process along if we could do this ourselves.  With validation that the work was completed of course\!
> 
> I have been using Service Channel for over 10 years, it has improved through the years and has been an asset to our company

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### "Excellent Communication Tool" — 4.0/5

> **Mari Clare** | *28 augustus 2020* | Detailhandel | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Keeping hundreds of work orders time stamped and name stamped. This allows for clear accountability for my team and direct communication with the store staff. All information is stored in one WO and photos/videos can be uploaded to allow for context. &#10;Managing expectations is much easier with the missed ETA alerts and I can easily see where my team needs to focus their efforts.
> 
> **Minpunten**: The PM module is still clunky and doesn't really fit our requirements entirely. It's limited in it's capabilities (for example: many of our locations have different frequencies and schedules for cleaning, this cannot be specified in the PM module).
> 
> Excellent. Our account rep \[SENSITIVE CONTENT HIDDEN\] is always available to answer questions or help us with optimizing our work flow. The system has greatly increased our ability to prioritize and focus on the issues that will move the needle.

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Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.be/software/106851/servicechannel?page=2)

## Links

- [Bekijk op GetApp](https://www.getapp.be/software/106851/servicechannel)

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| de-AT | <https://www.getapp.at/software/106851/servicechannel> |
| en | <https://www.getapp.com/operations-management-software/a/servicechannel/> |
| en-AE | <https://www.getapp.ae/software/106851/servicechannel> |
| en-AU | <https://www.getapp.com.au/software/106851/servicechannel> |
| en-CA | <https://www.getapp.ca/software/106851/servicechannel> |
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| en-IE | <https://www.getapp.ie/software/106851/servicechannel> |
| en-NZ | <https://www.getapp.co.nz/software/106851/servicechannel> |
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| pt | <https://www.getapp.com.br/software/106851/servicechannel> |
| pt-PT | <https://www.getapp.pt/software/106851/servicechannel> |

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