ClickUp

Rarely does a project management system "have it all" but this system is jam-packed with features. if you can think it, this program can do it.

It can feel complex at first while you're getting the lay of the land, but after a while, you'll be zipping around and moving projects along.

It's pretty intuitive to use and has a good balance of features without too much complexity. It's easily customized for users and automations enable pretty complex behavior if desired.

The email notification process is not the best. I often get duplicate email notifications or email notifications on my own responses to comments.

ClickUp offers a huge variety of features. The company is ambitions, entrepreneurial, idea-centric, growth-oriented, and trying to accomplish great things. I'm sure their software will continue to improve. They also have excellent customer support. My favorite features are the custom fields, automations, and toggle switches (these allow you to collapse/expand lists/text in tasks and documents).

Where do I start? ClickUp has a serious problem with the customer experience. It's obvious their focus has been on growth because they have lots of expansion plans but they forgot the "nail" part of "nail then scale". ClickUp has lots of features but it feels like nothing works well and that everything is low-quality, poorly-planned, poorly-designed, etc. They tout cool features and get you excited to use them, and when you do, you find it's inefficient, or it's not in the app, or the integrations, or ... It's like there's always some issue with everything they build. It makes you wonder if they even use their own product. Nothing is easy, quick, or beautiful.

Switching from Jira to Clickups was very easy. We were already working in agile manner and the team was across workflows. Clickups just provided a faster easier mechanism to achieve better results.

At first it looked like there were way too many options and configurations to Clickups, but after jumping in the ease of use made the complexity disappear.

To start, the free tier is absolutely amazing, and they keep adding new stuff for free. When I started, my learning curve was minimum and, in a few hours, I had all my projects set up. It is such a complete and functional tool, and I have no complains. And the paid option will be nice for some added features and is not expensive at all.

When I started using ClickUp, my only complaint was that the free tier didn't have Gant charts. However, some months ago they added this option for free. So, my thanks to the ClickUp teams for all this gifts.