Over eClincher

eClincher biedt een complete tool voor marketing op sociale media en klantondersteuning. Met de tool kunnen gebruikers al hun sociale media-accounts op één plek beheren. Belangrijkste functies: inplannen van berichten, automatisering van publicatie, contact onderhouden met sociale inbox en live sociale feeds, contentbeheer, controle van trefwoorden en hashtags, analysedashboard en -rapporten, mobiele app en nog veel meer. eClincher is ontworpen voor bedrijven, merken, marketingbureaus, beheerders van sociale media en ondernemingen. Bureaus kunnen met één enkele eClincher-account meerdere klanten beheren.

Berichten voor sociale media kunnen worden ingepland voor meerdere sociale accounts, profielen, pagina's en groepen. De automatisering van publicatie omvat automatisch plaatsen met wachtrijen en automatisch plaatsen met RSS-feeds. Automatisch plaatsen met wachtrijen is een geweldige manier om content automatisch te recyclen of eenmalig te publiceren, zonder de noodzaak voor planning. Dit stelt gebruikers in staat om een actieve aanwezigheid op sociale media te onderhouden en bekendheid te verkrijgen zonder een constante stroom van nieuwe content en constante planning te vereisen.
Via automatisch plaatsen met RSS-feeds kunnen gebruikers alle RSS- of Atom-feeds verbinden en de content automatisch publiceren op al hun sociale media-accounts. Er kunnen voor elk sociaal kanaal meerdere wachtrijen worden gemaakt voor verschillende contentcategorieën of onderwerpen.

Met eClincher kunnen gebruikers ook controlefeeds creëren om trefwoorden en hashtags bij te houden. Een geweldige manier om nieuwe leads te identificeren, de activiteit van concurrenten te volgen, trends te ontdekken, merkvermeldingen te controleren en nog veel meer.
Het vinden van content is eenvoudig. Voeg simpelweg contentbeheerfeeds toe met behulp van een trefwoord of zoektermen en deel deze met je doelgroepen. RSS-feeds kunnen ook worden toegevoegd voor het zoeken en delen van content. Meldingen, berichten, nieuwe volgers en opmerkingen van alle sociale media-accounts worden verzameld in een geïntegreerde inbox, met een meldingsteller die gebruikers het totale aantal berichten en meldingen toont wanneer ze inloggen, en verder filteren op account en meldingstype, zoeken op trefwoord en het creëren van labels voor het organiseren van meldingen en berichten.

eClincher bevat ook een live analysedashboard, met de optie om Google Analytics-accounts te verbinden, waardoor gebruikers realtime inzicht krijgen in volgertrends, merkvermeldingen, prestaties van berichten, websiteverkeer, verwijzingsdomeinen en meer. Gebruikers kunnen het dashboard aanpassen om altijd de analysegrafieken te tonen waarin ze het meest geïnteresseerd zijn, en berichten die goed hebben gepresteerd kunnen direct vanuit de analyseweergave opnieuw worden geplaatst.

Prijzen vanaf:

US$ 59,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor eClincher

Apparaten

Bedrijfsgrootte

K M G

Markten

Australië, Brazilië, Canada, China, Duitsland en nog 5 andere, Verenigd Koninkrijk, India, Japan, Mexico, Verenigde Staten

Ondersteunde talen

Engels, Frans, Portugees

Prijzen vanaf:

US$ 59,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor eClincher

Afbeeldingen

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eClincher-video
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Functies

Totaal aantal functies van eClincher: 89

  • @mentions
  • Aanpasbare branding
  • Aanpasbare categorieën
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Afbeeldingenbibliotheek
  • Analyse/ROI volgen
  • Antwoordbeheer
  • Automatische back-up
  • Beheer van meerdere accounts
  • Beheer van meerdere kanalen
  • Beheer van prestaties op sociale media
  • Benchmarking
  • Bewaking
  • Bewaking van sociale media
  • Bewerken van afbeeldingen
  • CRM
  • Campagneanalytics
  • Campagnebeheer
  • Campagneplanning
  • Communicatiebeheer
  • Concurrenten volgen
  • Contactenbeheer
  • Contentbeheer
  • Contentbibliotheek
  • Controle van goedkeuringsbeheer
  • Conversies bijhouden
  • Dashboard
  • Engagement bijhouden
  • Evenementenkalender
  • Filteren
  • Geautomatiseerd publiceren
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Gegevensverzameling via meerdere kanalen
  • Geolocatie
  • Inboxbeheer
  • Integratie van sociale media
  • Integraties van derden
  • Kalenderbeheer
  • Klantenbinding
  • Klantensegmenten
  • Leads genereren
  • Markeren
  • Marketing via meerdere kanalen
  • Merken volgen
  • Mobiele toegang
  • Op regels gebaseerde publishing
  • Op rollen gebaseerde toestemmingen
  • Opdrachtenbeheer
  • Opmerkingen/notities
  • Postplanning
  • Prestatiemeetwaarden
  • Previewfunctionaliteit
  • Projectworkflow
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Reviews controleren
  • Reviews genereren
  • Samenwerkingstools
  • Scores en reviews
  • Sentimentanalyse
  • Social advertising
  • Sociale promotie
  • Taakbeheer
  • Teamkalenders
  • Toegangsopties/machtigingen
  • Toepassingsbeheer
  • Trefwoorden bijhouden
  • Trefwoorden filteren
  • URL's aanpassen
  • Video-ondersteuning
  • Videostreaming
  • Visuele analyse
  • Waarschuwingen/Meldingen
  • Wachtrijbeheer
  • Websiteanalyse
  • Webverkeerrapportage
  • Workflowbeheer
  • XML / RSS
  • Zoeken/filteren

Alternatieven

Hootsuite

4,3
#1 alternatief voor eClincher
Hootsuite is een marketingtool voor sociale media waarmee bedrijven de betrokkenheid van hun sociale content over alle...

Facelift Cloud

4,4
#2 alternatief voor eClincher
Facelift Cloud is een online oplossing voor socialemediamarketing die integreert met sociale netwerken zoals Facebook,...

Marketing 360

4,7
#3 alternatief voor eClincher
Marketing 360 wordt vertrouwd door meer dan 20.000 kleine bedrijven. Bedrijfseigenaren gebruiken dit platform voor...

Falcon.io

4,2
#4 alternatief voor eClincher
Falcon.io is een SaaS-platform dat is ontworpen voor sociale mediamarketeers; het biedt monitoring, betrokkenheid,...

Reviews

Totaalscore

4,7 /5
(216)
Prijs-kwaliteitverhouding
4,7/5
Functies
4,7/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,8/5

Heb je eClincher al?

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5 van 216 worden weergegeven
Matt F.
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Everything you need in a Social Tool, but no expensive price tag

Beoordeeld op 20/10/2020

Very happy. Really easy to get setup. The support really helped in getting everything changed over....

Very happy. Really easy to get setup. The support really helped in getting everything changed over. Don't have to sacrifice anything to get a better price.

Pluspunten

Fits all my needs. Can post to Youtube, Instagram, Facebook, etc. all from a unified place.

Also, I was really happy to discover their auto queues. I haven't seen the tool before, but it seems unique. It allows you to have 50 old posts that are evergreen and recyclable to bridge the gaps in your social schedule.

They also have super comprehensive reporting to effectively identify stats and trend lines for how my social channels are doing and how they are doing relative to the competition. Was really helpful in determining trending topics my competitors were using frequently in their posts to help my brands build more high quality content.

Also, truly cutting edge being one of the only platforms I'm aware of that offers Tik Tok for Business which is great.

Minpunten

Can't post stories and carousels to Instagram without a push notification which is a little annoying, but I couldn't find any others that could, so I'm assuming its a technical limitation.

Antwoord van eclincher

Hi Matt, thank you very much for taking the time to review your experience here at eclincher. We love that you love the UX/UI -- we wanted to focus on the capabilities and keep it simple yet elegant. We are elated we are giving you what your business needs especially as it pertains to competitor analysis! We will continue to push out capabilities that add value and create efficiencies in your day! P.s. We checked out your YouTube content and really enjoying your videos, so keep it up! Of course reach out to our team if you need anything at all 24/7. We thank you for your business.

Aly L.
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great timesaver so far

Beoordeeld op 18/12/2020

It saves a lot of time once you get the hang of it. I think it will prove helpful analytically too...

It saves a lot of time once you get the hang of it. I think it will prove helpful analytically too and when others are hired to help manage the accounts (with the reviewing/approval process).

Pluspunten

No logging in and out of accounts or different managers as well as can post and schedule to all the social channels needed. Pretty intuitive and user-friendly. Monitoring accounts and interacting is also easier. Robust features I really like, for example ideal posting times. Integration was pretty darn simple.

Minpunten

Every now and then when selecting text to copy/paste or something, the message box freezes up and I have to remove that social account from the post and then just proceed with the others and do that one separately when done. And I wish you could see ideal posting times more easily.

Overwogen alternatieven

Sprout en Buffer

Redenen om voor eClincher te kiezen

We also switched from Later as well as Facebook Creator Studio, Business Manager and Business Suite – those are all quite confusing.

Overgestapt van

Hootsuite

Redenen om over te stappen op eClincher

It was viewed positively via word of mouth and when I did a little research it stood out.

Antwoord van eclincher

Hi there Aly, Thank you so much for taking time to review your experience with eclincher. We appreciate your feedback and will continue striving for perfection! We want to communicate that we are developing an upgrade to the "best time to post" to make posting times easier for our #eclincherfam. Happy Holidays and Happy New Year!

Jamie C.
Totaalscore
  • Sector: Tekstschrijvers
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Affordable, great customer service, lots of potential

Beoordeeld op 16/1/2017

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some...

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses.

Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Pluspunten

Affordable, great customer service.

Minpunten

Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive).

When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Antwoord van eClincher

Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.

Cheyenne F.
Totaalscore
  • Sector: Public relations en communicatie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Culturally, practically, and financially incredible social media management software

Beoordeeld op 30/10/2020

Simply put, I have never experienced better customer service anywhere for any software. If you...

Simply put, I have never experienced better customer service anywhere for any software. If you don't know how to do something, they help you right away and even send custom, step-by-step instructions on how to get there. What happens if they don't have the feature? They look at adding it! They've added several of my suggestions over the last 8 months.

Pluspunten

The software is incredibly flexible. That, in tandem with the incredible customer service, has made me loyal (more on the customer services in the overall section). Not many platforms support GMB, which is a big deal for our customers. It quickly knocked out other big players for that very reason. The reporting is strong and there are basic competitor comparison features.

Minpunten

It's hard to find an actual con at this point because I haven't asked tech support (yet) to add the few things I wish were a little better. As an example, when I export my custom reports to PDF, they don't look very nice (typically 1 graph per page with a bunch of dead space). I could download them via CSV and design in Google Data Studio, but most customers don't care about that level of artistry. It would be a quality of life improvement to be able to preview a custom report PDF and make basic design/placement modifications to it.

Also, the customer-facing publishing review portal is basic, but it does everything I need. It would be that premier users could get custom URLs, improved visuals, and no indication of the eClincher platform.

Redenen om over te stappen op eClincher

Supported GMB and Pinterest. Customer support is probably the best I've ever experienced. Affordable. They've implemented several of my small suggestions for improvement... and fast!
Jennifer G.
Totaalscore
  • Sector: Leger
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best kept secret in social media management

Beoordeeld op 31/8/2020

We have increased social ROI tenfold. We have increased productivity exponentially, while just...

We have increased social ROI tenfold. We have increased productivity exponentially, while just saving massive amounts of time. When I needed help they were there -- gave me peace of mind. Lastly, they were and are flexible to our needs with a great pricing structure. We kind of operate from a social media standpoint like an agency... so connecting all the platforms we are on was difficult with other services and the amount of profiles I needed would have been astronomical with another service -- ec was really flexible. I truly love the competitor analysis, the cross-channel analytics, automation with queues & RSS feeds, the visual calendar and IG grid planning, and the Canva + Wave integration. They keep bringing solutions -- I'm excited!

Pluspunten

Tagging my top three reasons why I think ec is different than the noise.
1. The value I received in the amount of features that are offered for the price I paid.
2. Flexibility - With HMC, there are 49 locations across the country. So they allowed me to run a hub account w pub groups and the other locations as brands. They are changing this platform monthly to meet clients needs. If something doesn't work, they constantly are upgrading. They listen!
3. The 24/7 live customer support is AMAZING! Seriously, I've used some others and I get an email or something later and I've already given up. ec's customer success team coupled with their support team put me at ease if something wasn't working, if I wanted to suggest a new feature, or if I wanted to get more information on how to properly use a feature, or API limitations, etc.

This system is easy to use, has so many features to make life simpler, and really thinks through what the client needs in a social media platform. I did at least 15 demos of major social media companies and in the beginning eclincher wasn't in the running. In the end, they beat the big players because they listened to what we need and had a stellar product! If you're on the fence, go with eclincher - you won't be sorry! I think eclincher is best for companies with multiple brands, franchises, agencies, etc. They don't charge you the way the other guys do. Also, the inbox workflow is a game changer. I suggest a LIVE demo BEFORE you start a free trial!

Minpunten

I think the UI could be more colorful and intuitive, but it hasn't stopped me! You just need to spend time learning the system and asking for help when you need to.

Antwoord van eclincher

Thank you Jennifer! We appreciate all your suggestions throughout your tenure and are really hoping you are loving some of the new features like post-customization by channel, Facebook location tagging, etc. Be on the lookout for some major updates in the coming months and as always do not hesitate to reach out if we can be there for you 24/7!

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eClincher - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over eClincher.

eClincher kent de volgende prijsmodellen:

  • Vanaf: US$ 59,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

eClincher heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

eClincher ondersteunt de volgende talen:

Engels, Frans, Portugees

eClincher ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

eClincher kan worden geïntegreerd met de volgende toepassingen:

Bitly, Canva, Dropbox Business, Facebook, Feedly, Google Analytics, Google Drive, Google My Business Post Scheduler, Instagram, LinkedIn for Business, Sniply, Social Media Platform, Twitter, Wave.video, ZenDesk Chat, Zendesk

eClincher biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

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