--- description: Gedetailleerde beoordelingen over Smart Service: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Smart Service met soortgelijke producten dankzij GetApp België. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smart Service reviews, prijzen en scores | GetApp België 2026 --- Breadcrumb: [Startpagina](/) > [Planning software](/directory/233/scheduling/software) > [Smart Service](/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) # Smart Service Canonical: https://www.getapp.be/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.getapp.be/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) > Smart Service voegt planning, dispatch, klantenbeheer, werkorders, facturering en meer toe aan QuickBooks, waardoor het een uitstekende tool is voor buitendienstwerk. > > Oordeel: score van **4.3/5** door 269 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Beoordelen | Details | | **In totaal** | **4.3/5** | 269 Reviews | | Gebruiksgemak | 4.2/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: My Service Depot - **Locatie**: Lewis Center, VS - **Opgericht**: 1992 ## Commerciële context - **Beginprijs**: US$ 1,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop), Windows (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Frans, Spaans - **Beschikbare landen**: Antigua en Barbuda, Bahama’s, Barbados, Canada, Jamaica, Saint Kitts en Nevis, Saint Lucia, Saint Vincent en de Grenadines, Trinidad en Tobago, Verenigde Staten ## Functies - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Administratie - Afspraakplanning - Apparatuur bijhouden - Apparatuurbeheer - Apparatuuronderhoud - Barcode/Ticket Scanning - Beeldregistratie - Beheer van onderaannemers - Beheer van supporttickets - Beheer van technici - Beheer van vaste activa - Bestandsopslag ## Integraties (7 in totaal) - ChatGPT - Dropbox Business - Google Calendar - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced - Twilio ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Planning software](https://www.getapp.be/directory/233/scheduling/software) ## Gerelateerde categorieën - [Planning software](https://www.getapp.be/directory/233/scheduling/software) - [Field service software](https://www.getapp.be/directory/255/field-service-management/software) - [Garagedeur software](https://www.getapp.be/directory/1479/garage-door/software) - [Software voor slotenmakers](https://www.getapp.be/directory/2111/locksmith/software) - [Software voor buitendienstbeheer](https://www.getapp.be/directory/520/service-dispatch/software) ## Alternatieven 1. [Connecteam](https://www.getapp.be/software/105401/connecteam) — 4.6/5 (5098 reviews) 2. [Jobber](https://www.getapp.be/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.getapp.be/software/105687/fieldpulse) — 4.6/5 (421 reviews) 4. [ServiceTitan](https://www.getapp.be/software/104311/servicetitan) — 4.3/5 (325 reviews) 5. [Housecall Pro](https://www.getapp.be/software/101089/housecall-pro) — 4.7/5 (2739 reviews) ## Reviews ### "This is a great program and easy to use" — 5.0/5 > **Chris** | *7 juni 2018* | Bouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: This program reads out QuickBooks, which made it easy to transition Customer service is amazing, they have always been able to walk me thru whatever problem I have > > **Minpunten**: Not all of our forms can be prefilled. Technicians cannot change the dates of service. There is not much bad to say about this program it works like it supposed to. > > Not having to hand enter every invoice. Now the techs can do it and then I just post and print. So simle. ----- ### "Good Product for Service and Installations" — 5.0/5 > **Brad** | *29 april 2024* | Milieudiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Ability to communicate job information between the office and the field > > **Minpunten**: making changes to customer names if clumsy. > > Happy with the product. We use it to create, schedule, update, communicate and invoice hundreds of jobs per week. ----- ### "Good in theory, but impractical in implementation" — 1.5/5 > **Ben** | *11 maart 2015* | Facilitaire diensten | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: For the regular dispatching features, I was able to learn completely on my own with no instruction, becoming our in-house "expert." It is intuitive enough that I found solutions for problems that tech support thought had no work-around. > > **Minpunten**: The program as a whole is outdated and clunky, built around Microsoft Access, limiting its modern application. For example, if you have a customer with 10 locations and 15 total jobs, and they change their billing address, you have to manually go change it 26 times, in a clunky system that is not fast at all. Adding a new customer takes forever, especially if you have a location and job to enter as well. There is also no feature to have an AP email for their default QuickBooks email, while still have primary contact's email prevalent. Scheduling is nice that a job can recur indefinitely, but if a job cancels, you have to change its recurrence pattern PRIOR to inactivating the job, or it still comes up on the schedule. It also has no features for a job to occur for a certain period of time, or to recur on a seasonal basis. If your customers have multiple services per invoice, it is a huge pain. The "Batch invoices to Quickbooks" feature requires the user to post each individual batch one. at. a. time. Again, on a slow, clunky system. Many of the advanced features have not worked for us at all, or were not as advertised in the demo. Granted, the most annoying part (the scheduler does not work for us) is largely due to our painfully slow cloud system, making it inoperable. If you want to print a schedule for each employee, be prepared to pay for an upgrade (ours was $600) so they can program a custom report for you, that is iffy on how often it works on the first attempt. (Ours works on the second attempt every time.) The "Prospect" feature is useless... it doesn't transition over to "Customer" well at all. It is also impractical to use many features integrated with Quickbooks-- it requires syncing for anything useful, and with a large customer database, that is completely impractical for the frequency required. Bill your customer a flat rate each month? Forget about it, unless you cheat the system and create two jobs-- one that is the real job for your employee and charges nothing, and one that only your accountant uses. Bottom line: It's intuitive to figure out basic functions, but there is SO much room for error, and something simple like an updated address once took me 2 hours to complete for our largest customer. They need to do a complete overhaul of their programming and add some basic features before I could recommend Smart Service to anyone. We've found that to make it work, it requires constant ingenuity to come up with a work-around for design flaws. ----- ### "Smart Service from a Person who is not techie" — 5.0/5 > **Debbie** | *31 januari 2023* | Gezondheid, wellness en fitness | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Improves the accuracy of billing by accurately tracking the time spent on each job.Increases efficiency by reducing manual time tracking processes.Optimizes service schedules and reduces travel time, increasing efficiency and cost savings.Improves customer experience by reducing response times. > > **Minpunten**: May require staff training to ensure accurate time tracking.Potential for time tracking errors and discrepancies.May require a significant investment in technology and training.Potential for routing errors and inefficiencies if the system is not properly optimized. > > Inefficient work order processing and management.Inaccurate billing and time tracking.Poor route optimization and long response times.Incomplete service history records.BenefitsStreamlines processes and increases efficiency.Improves accuracy of billing and work order management.Provides comprehensive service history. ----- ### "Great Product & Great Support" — 5.0/5 > **Brad** | *20 januari 2017* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I've been using Smart Service and iFleet for nearly 4 years and I really couldn't imaging operating our service company without it. I've seen quite a few changes and feature upgrades throughout over the years which shows that the product has great support. When ever I have questions, they are answered right away. The only "complaint" I have if I had to make one would be that I would like to see the front facing camera be fixed within the iFleet app. I have been requesting this to be fix for the entire time that we have been using this product but it seems to go unnoticed. It must be a simple fix as every other camera app on iOS seems to work as intended. The pictures come in reversed which make reading numbers and words impossible. We use the front camera to take picture of product tags that are hard to reach. It would also be nice if the pictures were tagged with the job name and number so that we can easily locate and identify it. Thanks for a great product and all the support that goes into it. Looking forward to using this product for many years to come. > > **Minpunten**: I've been using Smart Service and iFleet for nearly 4 years and I really couldn't imaging operating our service company without it. I've seen quite a few changes and feature upgrades throughout over the years which shows that the product has great support. When ever I have questions, they are answered right away. The only "complaint" I have if I had to make one would be that I would like to see the front facing camera be fixed within the iFleet app. I have been requesting this to be fix for the entire time that we have been using this product but it seems to go unnoticed. It must be a simple fix as every other camera app on iOS seems to work as intended. The pictures come in reversed which make reading numbers and words impossible. We use the front camera to take picture of product tags that are hard to reach. It would also be nice if the pictures were tagged with the job name and number so that we can easily locate and identify it. Thanks for a great product and all the support that goes into it. Looking forward to using this product for many years to come. > > I've been using Smart Service and iFleet for nearly 4 years and I really couldn't imaging operating our service company without it. I've seen quite a few changes and feature upgrades throughout over the years which shows that the product has great support. Whenever I have questions, they are answered right away. The only "complaint" I have if I had to make one would be that I would like to see the front facing camera be fixed within the iFleet app. I have been requesting this to be fix for the entire time that we have been using this product but it seems to go unnoticed. It must be a simple fix as every other camera app on iOS seems to work as intended. The pictures come in reversed which make reading numbers and words impossible. We use the front camera to take picture of product tags that are hard to reach. It would also be nice if the pictures were tagged with the job name and number so that we can easily locate and identify it. Thanks for a great product and all the support that goes into it. Looking forward to using this product for many years to come. ----- Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.getapp.be/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.be/software/1050/smart-service-scheduling-routing-mapping-gps-and-management-dashboards-for-use-with-quickbooksa) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens