User

User

The engine of growth.

4.4/5 (18 review)

User - Overzicht

Wat is User?

The platform has been designed to deliver modern and user-friendly solutions for business - it’s one interface for the entire company. Marketing, sales and customer service teams from around the world use this software to: - gain insights about website visitors, - generate more leads, - increase sales, - and streamline internal processes. Interested in Marketing Automation? Get a free trial. No cc required: http://bit.ly/2WteCt0

User - Overzicht

Prijzen

Vanaf
US$ 79,00/maand

Prijsopties

Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.


User - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Brazilië, Canada, China en nog 5 andere, Europa, Duitsland, India, Japan, Latijns-Amerika
Ondersteunde talen
Arabisch, Chinees (Vereenvoudigd), Tjechisch, Deens, Nederlands en nog 19 andere, Engels, Fins, Frans, Duits, Hebreeuws, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Noors, Pools, Portugees, Russisch, Spaans, Zweeds, Thai, Turks, Oekraïens

Screenshots

Schermopname van User:
Schermopname van User: Schermopname van User: Schermopname van User: Schermopname van User:

User reviews

User reviews

Totaalscore
4.4
/
5 18 reviews
Uitstekend
12

Zeer goed
4

Gemiddeld
1

Slecht
0

Erg slecht
1

Prijs-kwaliteitverhouding
4.4
Functies
4.4
Gebruiksgemak
4.1
Klantenondersteuning
4.6
89% heeft deze app aanbevolen
Evelyn R.

Conversion rate UP

I started using UserEngage when I began to struggle with a low conversion rate on my side. I couldn't afford well-known platforms and I found UserEngage on Quora as the alternative.


Vertalen met Google
Monika S.

Some fedback

Hey. Wanted to share my quick feedback about userengage experience. Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main functions, love testing your actions everyday. It needs to be more functionable, but the idea is great.


Vertalen met Google
Geverifieerde reviewer

Happy client

I am a user since the early beta so we’ve seen the progress of the app. It’s collosal. They do titanic work in development.

Right now we use it for A/B testing, automatic live chat, pop-ups and forms.

If you like tweaking with conversion it should do. It gathers lots of data to play with. Once you master the tool it does miracles
I guess it’s a strong standard for marketing automation.
reaaaaly cheap as for something this complex.


Vertalen met Google
Arnoldas R.

Just do what intend to very well


Vertalen met Google
Geverifieerde reviewer

Intelligent Automation that is easy to use


Vertalen met Google
Evelyn R.
Sector: Schoolleiding
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Conversion rate UP

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 24/8/2016
Bron van de reviewer: Capterra

I started using UserEngage when I began to struggle with a low conversion rate on my side. I couldn't afford well-known platforms and I found UserEngage on Quora as the alternative.

Pluspunten

+ super advanced marketing campaign builder
+ easy to install (custom script, JS)
+ custom attributes you can add

Minpunten

- advanced Actions can be confusing
- basic look of a live chat (but I see they improved it though)

Vertalen met Google

Antwoord van UserEngage

Thank you Evelyn! Yes, we know that the number of functions may be overwhelming ... but with our step-by-step guide and Customer Support, I'm sure you will be able to build powerful campaigns!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Monika S.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Some fedback

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 24/8/2016
Bron van de reviewer: Capterra

Hey. Wanted to share my quick feedback about userengage experience. Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main functions, love testing your actions everyday. It needs to be more functionable, but the idea is great.

Pluspunten

Customer support is pretty quick! Nobody wants to waste their time for waiting answers. I hate asking something from Customer support service, cause almost all of them are not answering at all or it took ages waiting, but you made me change my thoughts, Bravo)) Love design, that everything in right place

Minpunten

i took a look at some Youtube videos on your channel, good idea, it's better for me to actually SEE your functions in action without explaining in chat.
and there was some difficulties with building the ACTIONS, need more time to analyse it deeper.

Vertalen met Google

Antwoord van UserEngage

Thank you for your feedback! Appreciated!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 7.0/10

Geverifieerde reviewer
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 51-200 werknemers
Vertalen met Google

Happy client

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 2/12/2016
Bron van de reviewer: GetApp

I am a user since the early beta so we’ve seen the progress of the app. It’s collosal. They do titanic work in development.

Right now we use it for A/B testing, automatic live chat, pop-ups and forms.

If you like tweaking with conversion it should do. It gathers lots of data to play with. Once you master the tool it does miracles
I guess it’s a strong standard for marketing automation.
reaaaaly cheap as for something this complex.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Arnoldas R.
Vertalen met Google

Just do what intend to very well

Wekelijks 1+ jaar lang gebruikt
Beoordeeld op 23/11/2017
Bron van de reviewer: Capterra

Pluspunten

Many functions, that usual doing several tools, do very good and reason why most value provide - all connected and managed as one system. And value is great. Just compare how much usually have to pay for separate tools: for chat, for email marketing automation, for popups, for user help system,.... In many replicates what Intercom do. And do it, must say , well. I like support too. Quick enough (at least in Europe time zone, do not know how in other zones).

Minpunten

Was some bugs in the older version that sometimes made me mad. User filtering sometimes not worked. But all that was solved in the new version and added some great new features.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Geverifieerde reviewer
Sector: Computersoftware
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

Intelligent Automation that is easy to use

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 6/6/2019
Bron van de reviewer: Capterra

Pluspunten

The automation features within User are fantastic. We currently use it within our cloud-based SAAS product and it is just amazing. Triggering context relevant help and prompts to make sure our users get the assistance they need, when they need it. And really easy to set up, including setting up the filtering and A/B roadmaps.

Minpunten

The only real downside to User is the alerts on the chat. Personally, I like quite a persistent or at least obvious notification. This might not be true from everyone, but I often worry that I will miss a chat because I didn't hear the alert or it wasn't obvious enough.

As I say, small downside and probably a very personal preference.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
8.4/10
Gebaseerd op 18 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van User

Prijzen van User

Vanaf
US$ 79,00/maand
Gratis proef
Gratis
Abonnement
Prijs-kwaliteitverhouding

User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.

User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.

Prijs-kwaliteitverhouding
4.4/5
Gebaseerd op 18 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

User - Functies

User - Functies

API
Activiteitendashboard
Automatische meldingen
Beller-ID
Bewaking
CRM-integratie
Chatten
Communicatiebeheer
Controle van oproepen
Instant Messaging
Integratie van derden
Oproepen doorsturen
Oproepen opnemen
Oproepen rapporteren
Oproepen routeren
Rapportage en statistieken
Realtime rapportage
Vergaderen
Videovergaderen
Voicemail
Functies
4.4/5
Gebaseerd op 18 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Aanvullende informatie voor User

Aanvullende informatie voor User

Voornaamste functies van User

  • Aggregators - event data aggregation
  • Behaviour triggered communication
  • CRM integrated with marketing automation
  • Dynamic content
  • Emailing with tracking, analytics and template creation
  • Live chat
  • Marketing automation - drag&drop automation of sales process
  • Proactive live chat and in-app messages
  • Product feed and rendering in messages
  • Push notifications
  • Rest API connection
  • Tracked cold emails
  • User Tracking - collects page views, events, filled forms
  • knowledge

Pluspunten

All the key tools for support, marketing and sales in one place make selling easier.

Automated, behavior triggered communication lets you completely automate the entire sales process. For example: "If user speaks Spanish and comes from referrer X welcome him with a custom live chat message"

User.com is much cheaper than a competition and offers free trial.

Increased conversion by learning behavior patterns of your users, detecting moments of hesitation and approaching them in a timely and elegant way.

Detecting the most engaged and promising prospects with user scoring

All in one solution delivering: live chat, marketing automation platform, helpdesk, mailing system. and user tracking

Constant communication with our mobile app for iOS and Android devices

User - Veelgestelde vragen

User - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over User.

V. Welke prijsmodellen heeft User te bieden?

User kent de volgende prijsmodellen:

Vanaf: US$ 79,00/maand

Prijsmodel: Gratis, Abonnement

Gratis proef: Beschikbaar

User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.

V. Wat zijn de voornaamste functies van User?

User biedt de volgende functies:

  • Aggregators - event data aggregation
  • Behaviour triggered communication
  • CRM integrated with marketing automation
  • Dynamic content
  • Emailing with tracking, analytics and template creation
  • Live chat
  • Marketing automation - drag&drop automation of sales process
  • Proactive live chat and in-app messages
  • Product feed and rendering in messages
  • Push notifications
  • Rest API connection
  • Tracked cold emails
  • User Tracking - collects page views, events, filled forms
  • knowledge

V. Wat zijn de typische gebruikers van User?

User heeft de volgende typische klanten:

Freelancers, Grote ondernemingen, Middelgroot bedrijf, Non-profit, Openbare diensten, Klein bedrijf

V. Welke talen worden door User ondersteund?

User ondersteunt de volgende talen:

Arabisch, Chinees (Vereenvoudigd), Tjechisch, Deens, Nederlands, Engels, Fins, Frans, Duits, Hebreeuws, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Noors, Pools, Portugees, Russisch, Spaans, Zweeds, Thai, Turks, Oekraïens

V. Welke prijsmodellen heeft User te bieden?

User kent de volgende prijsmodellen:

Gratis, Abonnement

V. Biedt User ondersteuning voor mobiele apparaten?

User ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan User worden geïntegreerd?

User kan worden geïntegreerd met de volgende toepassingen:

Brainier LMS, Flowmon, Jobma, OpenKM, Remedy IT Service Management, Travis CI, Web Tracks, Wordpress, Workteam OKR Goal Management, Zegami

V. Welke mate van ondersteuning heeft User te bieden?

User biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Forum, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies