Over User.com
Het platform is ontworpen om moderne en gebruiksvriendelijke oplossingen voor bedrijven te leveren - het is één interface voor het hele bedrijf. Marketing-, verkoop- en klantenservice-teams van over de hele wereld gebruiken deze software om:
- inzicht te krijgen in websitebezoekers;
- meer leads te genereren;
- omzet te vergroten;
- en interne processen te stroomlijnen.
Geïnteresseerd in marketing automation? Ontvang je gratis proefversie. Geen cc vereist:
Prijzen vanaf:
Niet door leverancier verstrekt
- Gratis versie
- Gratis proef
- Abonnement
Top 5 alternatieven voor User.com
Klanten
- Freelancers
- Kleine bedrijven (2-50)
- Middelgrote bedrijven (51-500)
- Grote ondernemingen (500 en meer)
Implementatie
- Cloudgebaseerd
- On-premise
Prijzen vanaf:
Niet door leverancier verstrekt
- Gratis versie
- Gratis proef
- Abonnement
Top 5 alternatieven voor User.com
Afbeeldingen
Functies
Totaal aantal functies van User.com: 192
Alternatieven
GetResponse
HubSpot CRM
ActiveCampaign
Drift
Reviews
Heb je User.com al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Automotive
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Marketing machine that can boost your effectiveness with no need of IT team
Beoordeeld op 10/4/2020
Pluspunten
If you know basics of Google Tag Manager, User.com is a very flexible tool that can broaden your range of possibilities when it comes to marketing efforts. For marketing teams in startups, it's a great way to do more things without waiting for IT team to do it for you.
Minpunten
Some features aren't so flexible as they could be.
Antwoord van User.com
Thank you so much for taking the time to leave us this amazing review. It's a pleasure to work together with you.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Magnificent support, and a good product
Beoordeeld op 11/3/2021
I was truly satisfied we chose User.com. It wasn't easy to learn, but it was a profitable investment...
I was truly satisfied we chose User.com. It wasn't easy to learn, but it was a profitable investment. Make sure you share your know-how with your team so that you're not the only one who understands what's going on under the hood.
Pluspunten
Well, it's their support. I had to spend dozens of hours configuring it and creating well-working automation rules. At that time, I had lots of questions. Too often I heard "it's not possible at the moment", but many times I got five-star assistance, including some extra debugging and programming tips.
But in fact, the tool itself does its job very well and if I had to choose the app for marketing automation, I would probably pick User.com again. It has many useful features, they are working perfectly.
Minpunten
It has a quite steep learning curve, so you need to invest some time first to learn what you can and what you can't do. It lacks of some basic functions, like subscription management for email subscribers; it also does not let you copy and paste automation blocks, so you often have click, and click, and click…
Overwogen alternatieven
ActiveCampaignRedenen om voor User.com te kiezen
We needed something more focused on marketing automation. We also wanted to be able to send web push notifications.Overgestapt van
GetResponseRedenen om over te stappen op User.com
We got convinced by pricing and the set of functions.- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Software with a lot of potential but significant number of errors
Beoordeeld op 10/3/2018
Pluspunten
It surely offers a lot of functions - chat, email campaigns, CRM, marketing automations. It has potential to became an all-in-one platform. Support team, yep, UserEnagages support is AWESOME. Other companies could learn from them.
Minpunten
UX is simply TERRIBLE, to tell the truth it took me a lot of time to get around some features like sending email campaigns. Mobile app is almost non-functional, so it is safer to assume that there is no mobile app. Web app is SLOW, terribly slow. Chat has a lot of bugs, sometimes it is hard to get ahold which conversation is new.
Antwoord van User.com
Thanks for the feedback!
Over the last two years, we've made vast improvements to UX, mobile, fixing bugs, and speeding up the entire database to make functionality and usability key for our users.
We would love to invite you back to check the software and see what we've done since you last used it. Thanks!
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great software with excellent customer service
Beoordeeld op 20/7/2021
I'm really content with using User.com, marketing automation and email marketing work really well....
I'm really content with using User.com, marketing automation and email marketing work really well. Software is easy to use, but if you can't do something by yourself their customer service is always happy to help.
Pluspunten
User.com is really easy to use and have a lot of features. Marketing automation works really well and have great capabilities. Implementation is really easy and onboarding is great.
Minpunten
There could be more nice-looking templates to build emails and pop-ups.
Redenen om voor User.com te kiezen
Because marketing automation works better in User.comOvergestapt van
ActiveCampaignRedenen om over te stappen op User.com
I think it's the best price-quality ratio.- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Proactive support team
Beoordeeld op 23/10/2020
Pluspunten
Feature-rich software with great automation potential and superb support team. I was impressed when their customer success officer noticed a technical mistake in my automation setup, notified me, and fixed the issue before it messed up my email campaign.
Minpunten
User.com automation may be difficult to configure as you need to plan the whole flow ahead. It's not as intuitive as on Intercom, but it can automate more processes in your team and provide you with more insight into the relations with your customers and users.
Antwoord van User.com
Highly appreciate your review and your thoughts about our product Kyrylo including working together on a case study!
It has been fantastic to hear your thoughts and feedback about how you're able to use the platform to save so much time!
User.com - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over User.com.V. Welke prijsmodellen heeft User.com te bieden?
User.com kent de volgende prijsmodellen:
- Prijsmodel: Gratis versie, Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van User.com?
User.com heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door User.com ondersteund?
User.com ondersteunt de volgende talen:
Arabisch, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds
V. Biedt User.com ondersteuning voor mobiele apparaten?
User.com ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan User.com worden geïntegreerd?
User.com kan worden geïntegreerd met de volgende toepassingen:
1ShoppingCart, Adobe Commerce, Airtable, Asgard Scheduling Software, BigCommerce, Calendly, CoreCommerce, Drupal, FreshMail, FullContact, Gmail, Google Analytics 360, Google Calendar, Google Drive, Google Forms, Google Workspace, Instapage, Intercom, Joomla, Kajabi, Mailchimp, Meta for Business, Pinnacle Cart, PrestaShop, Salesforce Sales Cloud, Segment, Shift4Shop, Shopify, Slack, Squarespace, Stripe, Stripe Billing, Trello, Twilio, Twitter, Typeform, Weebly, Wix, Woodpecker, WordPress, Zapier, Zoom Meetings, ekmPowershop
V. Welke mate van ondersteuning heeft User.com te bieden?
User.com biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor User.com.
- E-mail marketing software
- Marketing automation software
- All-in-One Marketing Platform Software
- Live chat software
- Customer support software
- Customer engagement software
- Klantenservice software
- Kennismanagement software
- Helpdesk software en ticketsystemen
- Lead management software
- Predictive lead scoring software
- CRM-software
- Afspraken software
- Account-based marketing software
- SMS-marketing software
- E-mail programma's
