---
description: Gedetailleerde beoordelingen over User.com: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk User.com met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: User.com reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [E-mail marketing software](/directory/307/email-marketing/software) > [User.com](/software/104019/user)

# User.com

Canonical: https://www.getapp.be/software/104019/user

Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.getapp.be/software/104019/user?page=2)

> User.com is een marketing automation platform dat gericht is op het stimuleren van betrokkenheid en het verbeteren van conversie door één gegevensbron voor je klanten te gebruiken en ze te bereiken via een breed scala aan communicatiekanalen: e-mail, livechat, chatbot, pushmeldingen en nog veel meer; allemaal beschikbaar op één plek.
> 
> Oordeel: score van **4.6/5** door 36 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.6/5** | 36 Reviews |
| Gebruiksgemak | 4.2/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews |
| Functies | 4.4/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: User.com
- **Locatie**: Warsaw, Polen
- **Opgericht**: 2015

## Commerciële context

- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proefversie)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Arabisch, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds
- **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Polen, Verenigd Koninkrijk, Verenigde Staten

## Functies

- @mentions
- A/B Testing
- API
- Aanpasbare CTA's
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare sjablonen
- Aanpasbare velden
- Abonneebeheer
- Activiteiten van werknemers monitoren
- Activiteiten volgen
- Activiteitendashboard
- Afbeeldingenbibliotheek
- Afsprakenbeheer
- Alerts/Escalation
- Analyse van klantenservices
- Antwoordbeheer
- App Notifications
- Archiveren en retentie
- Autoresponders

## Integraties (42 in totaal)

- 1ShoppingCart
- Adobe Commerce
- Airtable
- BigCommerce
- Calendly
- CoreCommerce
- Drupal
- EKM
- FreshMail
- FullContact
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Forms

... en 27 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [E-mail marketing software](https://www.getapp.be/directory/307/email-marketing/software)

## Gerelateerde categorieën

- [E-mail marketing software](https://www.getapp.be/directory/307/email-marketing/software)
- [Marketing automation software](https://www.getapp.be/directory/308/marketing-automation/software)
- [All-in-One Marketing Platform Software](https://www.getapp.be/directory/310/online-marketing/software)
- [Live chat software](https://www.getapp.be/directory/561/live-chat/software)
- [Customer support software](https://www.getapp.be/directory/562/customer-support/software)

## Alternatieven

1. [EngageBay CRM](https://www.getapp.be/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
2. [Bitrix24](https://www.getapp.be/software/90602/bitrix24) — 4.2/5 (989 reviews)
3. [Marketing 360](https://www.getapp.be/software/104247/marketing-360) — 4.5/5 (1135 reviews)
4. [Agile CRM](https://www.getapp.be/software/102073/agile-crm) — 4.1/5 (524 reviews)
5. [Spotler CRM](https://www.getapp.be/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews)

## Reviews

### "Easy to use and easy to deploy\!" — 5.0/5

> **Geverifieerde reviewer** | *23 augustus 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Visual Sales Pipeline
Analytics \& User Segmentation
Live Chat
Calendar Integration
Multiple languages supported
> 
> **Minpunten**: I look forward to seeing what additional functionality and integrations they add in the near future

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### "Good job;)" — 5.0/5

> **Leszek** | *8 april 2020* | Kantoorbenodigdheden | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Over the last few months, I’ve been quite impressed with the product and support from User.com. In my experience with creating automation campaigns, I’ve been able to turn lots of repetition into easy automatic tasks and creating and running email campaigns are a smooth process that gets great interaction, that I can then follow up with my team.
> 
> **Minpunten**: Over the last few months, I’ve been quite impressed with the product and support from User.com. In my experience with creating automation campaigns, I’ve been able to turn lots of repetition into easy automatic tasks and creating and running email campaigns are a smooth process that gets great interaction, that I can then follow up with my team.

-----

### "Some fedback" — 4.0/5

> **Monika** | *24 augustus 2016* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: Customer support is pretty quick\! Nobody wants to waste their time for waiting answers. I hate asking something from Customer support service, cause almost all of them are not answering at all or it took ages waiting, but you made me change my thoughts, Bravo)) Love design, that everything in right place
> 
> **Minpunten**: i took a look at some Youtube videos on your channel, good idea, it's better for me to actually SEE your functions in action without explaining in chat. 
and there was some difficulties with building  the  ACTIONS, need more time to analyse it deeper.
> 
> Hey. Wanted to share my quick feedback about userengage experience. Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main  functions, love testing your actions everyday. It needs to be more functionable, but the idea is great.

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### "Valuable software with many useful features" — 5.0/5

> **Piotr** | *11 september 2020* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: User.com is easy to use and what we like most is the way they show the whole chain of sales opportunities + good customer contact and many features included like chat, provides us with 5 star experience.
> 
> **Minpunten**: Everything seems working well, however we're awaiting for even more automation stuff.

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### "All the features you need for a friendly price for a startup" — 5.0/5

> **Gerald** | *24 augustus 2016* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: - easy interface,
- lots of features
- can replace mailchimp for mail automation and
- easy to create complete triggers based on user actions
> 
> **Minpunten**: - i can not yet connect it with zapier or my crm (insightly)
- Knowledge base good be extended with more detail info on features.
> 
> I was looking for a tool as intercom but that turn out the be way more expensive. This does the trick... provide me with the features i want to have. Getting started with the free account is great to learn to tool.

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Volgende: [Volgende pagina](https://www.getapp.be/software/104019/user?page=2)

## Links

- [Bekijk op GetApp](https://www.getapp.be/software/104019/user)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/software/104019/user> |
| de-AT | <https://www.getapp.at/software/104019/user> |
| en | <https://www.getapp.com/it-communications-software/a/usercom/> |
| en-AE | <https://www.getapp.ae/software/104019/user> |
| en-AU | <https://www.getapp.com.au/software/104019/user> |
| en-CA | <https://www.getapp.ca/software/104019/user> |
| en-GB | <https://www.getapp.co.uk/software/104019/user> |
| en-IE | <https://www.getapp.ie/software/104019/user> |
| en-NZ | <https://www.getapp.co.nz/software/104019/user> |
| en-SG | <https://www.getapp.sg/software/104019/user> |
| en-ZA | <https://www.getapp.za.com/software/104019/user> |
| es | <https://www.getapp.es/software/104019/user> |
| es-CL | <https://www.getapp.cl/software/104019/user> |
| es-CO | <https://www.getapp.com.co/software/104019/user> |
| es-MX | <https://www.getapp.com.mx/software/104019/user> |
| fr | <https://www.getapp.fr/software/104019/user> |
| fr-BE | <https://fr.getapp.be/software/104019/user> |
| fr-CA | <https://fr.getapp.ca/software/104019/user> |
| nl | <https://www.getapp.nl/software/104019/user> |
| nl-BE | <https://www.getapp.be/software/104019/user> |
| pt | <https://www.getapp.com.br/software/104019/user> |
| pt-PT | <https://www.getapp.pt/software/104019/user> |

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