Over Capsule
Capsule is een eenvoudig te gebruiken CRM voor bedrijven om contacten te beheren, relaties op te bouwen, meer omzet te genereren en beter georganiseerd te worden.
Bewaar al je contacten op één plek in Capsule, ongeacht of ze een lead, een leverancier of een belegger zijn. Met de krachtige filters en tags van Capsule kun je de contactpersonen die je nodig hebt gemakkelijk sorteren en vinden wanneer je ze maar nodig hebt. Naast je contacten kun je bijbehorende taken toevoegen en je hele communicatiegeschiedenis met een contactpersoon registreren.
De visuele verkooppijplijn die slepen en neerzetten ondersteunt maakt het eenvoudig om je verkoopkansen te beheren. Creëer je verkoopmijlpalen, voeg je verkoopkansen toe aan Capsule en creëer verkoopprocessen die aan elke verkoopstap zijn gekoppeld. In één oogopslag zie je alle mogelijkheden, bij wie ze horen, hun waarde en hun mijlpaal. Vervolgens kun je je volledige verkoopproces analyseren met behulp van de inzichtelijke verkoop- en activiteitenrapporten.
De taken- en agendafuncties zorgen ervoor dat je geen enkele belangrijke gebeurtenis meer mist en stellen je in staat je dag te plannen rond de dingen waarvan je weet dat je ze moet doen.
Prijzen vanaf:
US$ 18,00/maand
- Gratis versie
- Gratis proef
- Abonnement
Klanten
- Freelancers
- Kleine bedrijven (2-50)
- Middelgrote bedrijven (51-500)
- Grote ondernemingen (500 en meer)
Implementatie
- Cloudgebaseerd
- On-premise
Markten
Verenigde Arabische Emiraten, Argentinië, Oostenrijk, Australië, België , Bolivia, Brazilië, Canada, Zwitserland, Chili, China, Tsjechië, Duitsland, Denemarken, Estland, Spanje, Finland, Frankrijk, Verenigd Koninkrijk, Griekenland, Kroatië, Ierland, India, IJsland, Italië, Japan, Litouwen, Letland, Mexico, Nederland, Noorwegen, Nieuw-Zeeland, Peru, Polen, Portugal, Roemenië, Rusland, Zweden, Singapore, Oekraïne, Verenigde Staten, Zuid-Afrika en nog 37 andere
Ondersteunde talen
Engels
Prijzen vanaf:
US$ 18,00/maand
- Gratis versie
- Gratis proef
- Abonnement
Afbeeldingen
Functies
Totaal aantal functies van Capsule: 89
Alternatieven
HubSpot CRM
Zoho CRM
Pipedrive
Salesforce Sales Cloud
Reviews
Heb je Capsule al?
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- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Pretty good.
Beoordeeld op 10/2/2021
Overall experience was positive. It's a solution that I recommend to people.
Overall experience was positive. It's a solution that I recommend to people.
Pluspunten
What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.
Minpunten
I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
Antwoord van Zestia
Hi Ilia,
Chloe here from Capsule. Thanks for taking the time to write a review. We're happy to hear that you found Capsule easy to deploy and are enjoying using the mobile app. If you ever need any help for example setting up integrations then don't hesitate to reach out to us at [email protected]
- Sector: Schoolleiding
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
A simple CRM that allowed us to hit the ground running
Beoordeeld op 4/8/2022
Overall I have been pleasantly surprised. I at first thought the system would be too underpowered...
Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us.
Pluspunten
I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus.
Minpunten
The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little).
Overwogen alternatieven
Salesforce EssentialsRedenen om over te stappen op Capsule
The initial price point was cheaper for Capsule (about half the price of Salesforce) - and I and other key staff members of the team had experience of setting up Salesforce and found that there was just a lot more to do before you could start using the system (and another step change of work before you could start using it again).Antwoord van Zestia
Hi Robert,
Chloe from Capsule here. Thanks for taking the time to write a detailed review - it really helps our team when we receive first-hand feedback. We're so happy to hear that Capsule is helping your business and saving you time in a variety of ways. We've also taken onboard your feedback regarding document generation, reports and notifications. If anything should change on any of those fronts - you'll be the first to know. Regardless, we're very happy that you've been surprised by Capsule and look forward to helping your business scale in the future.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 3.0 /10
Features and Format Lacking, Good for the Basics
Beoordeeld op 7/9/2018
Overall, Capsule seems middle-of-the-road. It's been useful as a database to keep our pipeline and...
Overall, Capsule seems middle-of-the-road. It's been useful as a database to keep our pipeline and outreach organized at a base level but hasn't impressed beyond that.
Pluspunten
The ability to export to Mailchimp has been very useful, it allows us to immediately update lists without having to go through multiple extra steps.
Minpunten
Certain features I'm used to in a CRM are missing. The only way to correlate multiple organizations (as a subsidiary or similar case) is to make a note of it in the organization description and that doesn't link through. You're also unable to categorize a contact under multiple organizations, so you need to create a new person with the same name if you want to put them under more than one company.
It would also be nice to have a better search and reporting function. The only things you can search for are the person, organization, case, and note content, so every other bit of information you'd like to search for and compile must be placed as a tag, which gets clunky and disorganized easily. There is some sales pipeline reporting, but the options are not as robust as other CRM systems I've used in the past.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Capsule CRM - great product
Beoordeeld op 29/6/2022
The ability to track your sales pipeline and customize the stages and categories has been the most...
The ability to track your sales pipeline and customize the stages and categories has been the most valuable part.
Pluspunten
Capsule CRM is great for a small business CRM. We use it primarily for contact management and sales pipeline tracking. We love the Outlook integration so that it stores your email activity. Also, the ability to customize your own categories for contacts, customers and the stages of your sales cycle -- all of this is great.
Minpunten
I don't really use the calendar feature, but that's not to say it wouldn't be useful if someone wanted that option.
I think the only potential drawback some may have is that Hubspot has their free version, which has some similar functionality to Capsule CRM. However, what is GREAT about Capsule is its simplicity. We also looked at Hubspot, but it was overly complex for our small business needs.
Antwoord van Zestia
Hi Thomas,
Chloe from Capsule here. Thanks for taking the time to write a review. We're so glad to hear that Capsule suits your needs and is helping you to manage your sales efficiently.
- Sector: Online media
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Capsule is simple to use and just the right number of features
Beoordeeld op 16/12/2021
I've been using Capsule for several months and I am very happy. Occasionally I try other apps just...
I've been using Capsule for several months and I am very happy. Occasionally I try other apps just to see, but none of them are as easy to use. Capsule feels like a gem of a CRM in a field crowded with lots of apps. If you need reminders of who to follow up with and when, Capsule does that really well—and can grow with you as you grow. Next year I'll likely need to upgrade from the free level, and I'll gladly do so.
Pluspunten
As a service provider I have a lot of contacts to track. I tried several CRMs (Hubspot, Monday, etc) but none were as simple to use as Capsule. I had basic needs: track new contacts and set reminders to follow up. While other apps had those features alongside dozens of other tools, Capsule made it very easy to start tracking and reminding right away. And that's on a free level!
The Gmail extension works really well and makes adding tasks quick and easy.
Minpunten
If I was nitpicky, I'd say maybe a more modern design. But it's not strictly utilitarian, and it's simplicity makes it easy to do what I need.
Redenen om over te stappen op Capsule
Other CRMs were pretty complicated for what I needed. I first tried Hubspot, but I was lost in all the features. All I needed to do was set reminders to follow up with people. While the other CRMs do that, it felt like I had to swim through a dozen other features to get there. I was able to start using Capsule immediately and knew exactly what to do. And with the Gmail extension, it's even simpler.Antwoord van Zestia
Hi Jesse,
Chloe here from Capsule. Thanks for taking the time to write a review - that's really going to help other people considering Capsule. We're happy to hear that you're finding Capsule so easy to use, especially compared to alternatives you considered and that it's helping you to do what you need to.
Capsule - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Capsule.V. Welke prijsmodellen heeft Capsule te bieden?
Capsule kent de volgende prijsmodellen:
- Vanaf: US$ 18,00/maand Prijsmodellen bekijken
- Prijsmodel: Gratis versie, Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Capsule?
Capsule heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Capsule ondersteund?
Capsule ondersteunt de volgende talen:
Engels
V. Biedt Capsule ondersteuning voor mobiele apparaten?
Capsule ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Capsule worden geïntegreerd?
Capsule kan worden geïntegreerd met de volgende toepassingen:
ActiveCampaign, Acuity Scheduling, Akita, Asana, Basecamp, Benchmark Email, Better Proposals, BigCommerce, CallFire, CallRail, Chargebee, Chargify, Cin7, CircleLoop, Clockify, Constant Contact, Cyclr, Cyfe, DEAR Systems, Databox, Deputy, Docsify, Emma, Enalyzer, Eventbrite, FileInvite, FluidSurveys, Formstack Forms, FreeAgent, FreshBooks, FreshMail, FullContact, GetResponse, Gmail, Google Calendar, Google Contacts, Google Data Studio, Google Workspace, Gravity Forms, Help Scout, Jotform, KashFlow, Kixie PowerCall, Leadinfo, LeadsBridge, LiveChat, Mad Mimi, Mailchimp, MailerLite, Make, Mention, Meta for Business, Microsoft Outlook, Microsoft To Do, OmniFocus, Operations Hub, Paycove, Process Street, Quickbooks Online, Quotient, REVE Chat, Rezdy, Ruler Analytics, ScheduleOnce, SendPulse, Signable, Slack, SupportBee, Tidy, TidyEnterprise, TimeCamp, Todoist, Toggl Track, Toky, Trello, Twitter, Unbounce, Userlike, WebMerge, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk, Zoho Flow, monday.com
V. Welke mate van ondersteuning heeft Capsule te bieden?
Capsule biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Capsule.
