---
description: Gedetailleerde beoordelingen over Capsule: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Capsule met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [CRM-software](/directory/230/crm/software) > [Capsule](/software/10397/capsule-crm)

# Capsule

Canonical: https://www.getapp.be/software/10397/capsule-crm

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> Capsule is de slimme, eenvoudige online CRM. Het wordt gebruikt om sterkere klantrelaties op te bouwen, meer omzet te genereren, tijd te besparen, beter georganiseerd te zijn en samen te werken.
> 
> Verdict: Rated **4.5/5** by 167 users. Top-rated for **Waarschijnlijkheid van aanbeveling**.

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## Quick Stats & Ratings

| Metric | Beoordelen | Detail |
| **In totaal** | **4.5/5** | 167 Reviews |
| Gebruiksgemak | 4.6/5 | Based on overall reviews |
| Klantenondersteuning | 4.5/5 | Based on overall reviews |
| Prijs-kwaliteitverhouding | 4.6/5 | Based on overall reviews |
| Functies | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Zestia
- **Locatie**: Manchester, VK
- **Founded**: 2009

## Commercial Context

- **Beginprijs**: € 15,00
- **Prijsmodel**:  (Free version available) (Gratis proefversie)
- **Target Audience**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
- **Deployment & Platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels, Frans, Portugees, Portugees, Spaans
- **Available Countries**: Argentinië, Australië, België, Bolivia, Brazilië, Canada, Chili, China, Colombia, Denemarken, Duitsland, Estland, Finland, Frankrijk, Griekenland, IJsland, Ierland, India, Isle of Man, Italië and 25 more

## Functies

- API
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteit-/nieuwsfeed
- Activiteiten volgen
- Activiteitendashboard
- Afsprakenbeheer
- Analyse van verkooptrends
- Automatisering van bedrijfsprocessen
- Bedrijfsprocesbesturing
- Beheer van e-mailcampagnes
- Beheer van salesactiviteit
- Beheer van verkooppipeline
- Bestandsbeheer
- Bewaking
- Bronnen bijhouden
- Budgettering/prognoses

## Integrations (104 total)

- ActiveCampaign
- Acuity Scheduling
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core

... and 89 more integrations

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Chatten

## Categorie

- [CRM-software](https://www.getapp.be/directory/230/crm/software)

## Gerelateerde categorieën

- [CRM-software](https://www.getapp.be/directory/230/crm/software)
- [Workflow management systemen](https://www.getapp.be/directory/566/business-workflow/software)
- [E-mail marketing software](https://www.getapp.be/directory/307/email-marketing/software)
- [Project management tools](https://www.getapp.be/directory/332/project-management/software)
- [Taakbeheer software](https://www.getapp.be/directory/570/task-management/software)

## Alternatieven

1. [HubSpot CRM](https://www.getapp.be/software/102533/hubspot-crm) — 4.5/5 (4444 reviews)
2. [Zoho CRM](https://www.getapp.be/software/9908/zoho-crm) — 4.3/5 (6958 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.be/software/142099/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (18760 reviews)
5. [Dynamics 365](https://www.getapp.be/software/90844/dynamics-365) — 4.4/5 (5804 reviews)

## Reviews

### "One of the applications I run my business on" — 5.0/5

> **Jeff** | *21 juli 2022* | Afdrukken en drukwerk | Recommendation rating: 10.0/10
> 
> **Pluspunten**: I like how you can have separate contacts, organizations, and opportunities but that you can connect them all. Unlike some contact management tools, this gives you a ton of flexibility in tracking interactions and todos.
> 
> **Minpunten**: I wish there were a way to attach the same individual to multiple organizations. There is a workaround by embedding a URL in the info for each entity, but it would be nice to be able to see an individual and separate out the different communications based on the organization they are involved with.
> 
> This is one of three applications that I am in daily. I couldn’t have grown my business without it.

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### "Capsule is great\!" — 5.0/5

> **Barry** | *4 augustus 2020* | Administratie | Recommendation rating: 9.0/10
> 
> **Pluspunten**: It's intuitiveness is certainly my biggest positive. To be able to get the system up and running quickly and efficiently is a massive plus point. It keeps me focussed on what I need to do daily and it has yielded results.
> 
> **Minpunten**: If I'm being picky I would like the ability to turn some features off. For example I don't use cases so I'd prefer if it just wans't there but it's a minor point.
> 
> It's been a joy. Deployed super quick and was working pretty much out the box. It's not bloated like other CRM's with loads of unnecessary fields and functionality that most people dont use anyway.

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### "Simple but limited CRM" — 3.0/5

> **Geverifieerde reviewer** | *9 juli 2023* | Managementconsulting | Recommendation rating: 3.0/10
> 
> **Pluspunten**: It is quite easy to use and get up to speed with the core functionality of the CRM (e.g., adding new contacts, recording activities, etc.)
> 
> **Minpunten**: The functionality is limited, which meant that for most use cases we used some kind of a work around to make it work for consulting.
> 
> Was the first standalone CRM system we used, but due to fairly basic functionality we decided to keep it as a back up and switch to a different primary system (which has turned out to be better but still a bit lacking for the needs of a small consultancy)

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### "Pretty good." — 5.0/5

> **Ilia** | *10 februari 2021* | Informatietechnologie en -diensten | Recommendation rating: 10.0/10
> 
> **Pluspunten**: What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.
> 
> **Minpunten**: I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
> 
> Overall experience was positive. It's a solution that I recommend to people.

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### "Bang-for-buck the best CRM for Xero" — 4.0/5

> **Reuben** | *26 april 2017* | Informatietechnologie en -diensten | Recommendation rating: 8.0/10
> 
> **Pluspunten**: Capsule does everything a CRM should:&#13;&#10;- All of your organisation and contact information in one place&#13;&#10;- Heaps of available integrations including MailChimp and Xero&#13;&#10;- Mobile app for capturing new leads&#13;&#10;- Customisable opportunity management&#13;&#10;- Customisable case (ticket) management&#13;&#10;- Email integration makes tracking email correspondence easy&#13;&#10;- Custom fields allow you to update your
> 
> **Minpunten**: Capsule has several weaknesses you should be aware of:&#13;&#10;- The opportunity management is customisable but fairly basic. Its great if you currently have no visibility of your pipeline, stages, value, probability or timeframes. There are apps out there that do these features better but not with all the other great stuff Capsule can do at the same price point.&#13;&#10;- Capsule is not a marketing automation tool but will help with your marketing&#13;&#10;- Capsule is not a sales pipeline tool but will improve your pipeline visibility&#13;&#10;- Capsule is not an email client&#13;&#10;- Capsule is not your accounts receivable management tool but will improve your collections

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## Links

- [View on GetApp](https://www.getapp.be/software/10397/capsule-crm)

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