---
description: Gedetailleerde beoordelingen over Capsule: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Capsule met soortgelijke producten dankzij GetApp België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule reviews, prijzen en scores | GetApp België 2026
---

Breadcrumb: [Startpagina](/) > [CRM-software](/directory/230/crm/software) > [Capsule](/software/10397/capsule-crm)

# Capsule

Canonical: https://www.getapp.be/software/10397/capsule-crm

Pagina: 1 / 8\
Volgende: [Volgende pagina](https://www.getapp.be/software/10397/capsule-crm?page=2)

> Capsule is de slimme, eenvoudige online CRM. Het wordt gebruikt om sterkere klantrelaties op te bouwen, meer omzet te genereren, tijd te besparen, beter georganiseerd te zijn en samen te werken.
> 
> Oordeel: score van **4.5/5** door 167 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Beoordelen | Details |
| **In totaal** | **4.5/5** | 167 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Zestia
- **Locatie**: Manchester, VK
- **Opgericht**: 2009

## Commerciële context

- **Beginprijs**: € 15,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proefversie)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels, Frans, Portugees, Portugees, Spaans
- **Beschikbare landen**: Argentinië, Australië, België, Bolivia, Brazilië, Canada, Chili, China, Colombia, Denemarken, Duitsland, Estland, Finland, Frankrijk, Griekenland, IJsland, Ierland, India, Isle of Man, Italië en 25 meer

## Functies

- API
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteit-/nieuwsfeed
- Activiteiten volgen
- Activiteitendashboard
- Afsprakenbeheer
- Analyse van verkooptrends
- Automatisering van bedrijfsprocessen
- Bedrijfsprocesbesturing
- Beheer van e-mailcampagnes
- Beheer van salesactiviteit
- Beheer van verkooppipeline
- Bestandsbeheer
- Bewaking
- Bronnen bijhouden
- Budgettering/prognoses

## Integraties (104 in totaal)

- ActiveCampaign
- Acuity Scheduling
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core

... en 89 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Chatten

## Categorie

- [CRM-software](https://www.getapp.be/directory/230/crm/software)

## Gerelateerde categorieën

- [CRM-software](https://www.getapp.be/directory/230/crm/software)
- [Workflow management systemen](https://www.getapp.be/directory/566/business-workflow/software)
- [E-mail marketing software](https://www.getapp.be/directory/307/email-marketing/software)
- [Project management tools](https://www.getapp.be/directory/332/project-management/software)
- [Taakbeheer software](https://www.getapp.be/directory/570/task-management/software)

## Alternatieven

1. [HubSpot CRM](https://www.getapp.be/software/102533/hubspot-crm) — 4.5/5 (4455 reviews)
2. [Zoho CRM](https://www.getapp.be/software/9908/zoho-crm) — 4.3/5 (6969 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.be/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.be/software/90378/salesforce) — 4.4/5 (18771 reviews)
5. [Dynamics 365](https://www.getapp.be/software/90844/dynamics-365) — 4.4/5 (5817 reviews)

## Reviews

### "One of the applications I run my business on" — 5.0/5

> **Jeff** | *21 juli 2022* | Afdrukken en drukwerk | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I like how you can have separate contacts, organizations, and opportunities but that you can connect them all. Unlike some contact management tools, this gives you a ton of flexibility in tracking interactions and todos.
> 
> **Minpunten**: I wish there were a way to attach the same individual to multiple organizations. There is a workaround by embedding a URL in the info for each entity, but it would be nice to be able to see an individual and separate out the different communications based on the organization they are involved with.
> 
> This is one of three applications that I am in daily. I couldn’t have grown my business without it.

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### "Pretty good." — 5.0/5

> **Ilia** | *10 februari 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.
> 
> **Minpunten**: I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
> 
> Overall experience was positive. It's a solution that I recommend to people.

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### "Simple but limited CRM" — 3.0/5

> **Geverifieerde reviewer** | *9 juli 2023* | Managementconsulting | Aanbevelingsscore: 3.0/10
> 
> **Pluspunten**: It is quite easy to use and get up to speed with the core functionality of the CRM (e.g., adding new contacts, recording activities, etc.)
> 
> **Minpunten**: The functionality is limited, which meant that for most use cases we used some kind of a work around to make it work for consulting.
> 
> Was the first standalone CRM system we used, but due to fairly basic functionality we decided to keep it as a back up and switch to a different primary system (which has turned out to be better but still a bit lacking for the needs of a small consultancy)

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### "Bang-for-buck the best CRM for Xero" — 4.0/5

> **Reuben** | *26 april 2017* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Capsule does everything a CRM should:&#13;&#10;- All of your organisation and contact information in one place&#13;&#10;- Heaps of available integrations including MailChimp and Xero&#13;&#10;- Mobile app for capturing new leads&#13;&#10;- Customisable opportunity management&#13;&#10;- Customisable case (ticket) management&#13;&#10;- Email integration makes tracking email correspondence easy&#13;&#10;- Custom fields allow you to update your
> 
> **Minpunten**: Capsule has several weaknesses you should be aware of:&#13;&#10;- The opportunity management is customisable but fairly basic. Its great if you currently have no visibility of your pipeline, stages, value, probability or timeframes. There are apps out there that do these features better but not with all the other great stuff Capsule can do at the same price point.&#13;&#10;- Capsule is not a marketing automation tool but will help with your marketing&#13;&#10;- Capsule is not a sales pipeline tool but will improve your pipeline visibility&#13;&#10;- Capsule is not an email client&#13;&#10;- Capsule is not your accounts receivable management tool but will improve your collections

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### "The best CRM money can buy" — 4.0/5

> **Eduardo Joel** | *1 november 2021* | Marketing en reclame | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: The client management, and the ability to keep things easy to use and not over complicate day to day activities
> 
> **Minpunten**: The search bar feature could be improved as search key words rather than phrases
> 
> excellent, anyone can use capsule and not just the super techies

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## Links

- [Bekijk op GetApp](https://www.getapp.be/software/10397/capsule-crm)

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